May 28, 2023, 3:24 pm

FlyerTalk Forums Expert How-Tos and Guides

To search for a specific fare brand in markets where AC uses branded fare basis codes, use the extension codes box:
Latitude can be a little more complicated because there are Latitude fares that do not end in "LT"
Comfort: f ac..-co
Flex: f ac..-fl
Standard: f ac..-tg
Basic: f ac..-ba

ITA Matrix and AC reservations

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Jun 5, 2017, 4:34 pm

#46

RangerNS

Join Date: Jan 2017

Location: Halifax

Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS

Posts: 4,562

The powertools are also building busted links for actually buying things. That really sucks.

Jun 5, 2017, 4:44 pm

#47

24left

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Join Date: Sep 2014

Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..

Posts: 18,877

Quote:

Originally Posted by BOSTravels

Dates: 10/20 - 10/27.

Well, I was right about holidays. The Goog says some of those dates are part of the High Holidays.

AC prices are $6300-8400 CAD

Jun 5, 2017, 4:48 pm

#48

BOSTravels

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Join Date: Jun 2017

Posts: 205

Quote:

Originally Posted by 24left

Well, I was right about holidays. The Goog says some of those dates are part of the High Holidays.

AC prices are $6300-8400 CAD

I don't think so. Google is wrong, AGAIN.
The only "holidays" during my dates is October 27, "Yom HaAliyah School Observance". Which is not even a national holiday, but a secondary day.

Jun 5, 2017, 4:54 pm

#49

D582

Join Date: Jan 2010

Location: SFO

Programs: *G^2, Bonvoyed, NEXUS

Posts: 3,506

Quote:

Originally Posted by BOSTravels

I have a similar issue. Attempting to book BOS-TLV r/t in business class. ITA Matrix is showing a fare for about $3000, but the AC website shows about double at $6000.

This is going on for about a month now.

Quote:

Originally Posted by BOSTravels

Dates: 10/20 - 10/27.

There is no Z class availability on those dates for BOS-TLV. It exists on the individual segments but not on the entire itinerary. ITA Matrix has a hard time dealing with this sometimes.

Jun 5, 2017, 4:54 pm

#50

24left

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Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..

Posts: 18,877

Quote:

Originally Posted by BOSTravels

I don't think so. Google is wrong, AGAIN.
The only "holidays" during my dates is October 27, "Yom HaAliyah School Observance". Which is not even a national holiday, but a secondary day.

I wasn't on Google, I was on the Air Canada site and the price for your dates was $8,394 CAD

Quote:

Originally Posted by D582

There is no Z class availability on those dates for BOS-TLV. It exists on the individual segments but not on the entire itinerary. ITA Matrix has a hard time dealing with this sometimes.

Thanks for that info.

Jun 5, 2017, 4:58 pm

#51

24left

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Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..

Posts: 18,877

And just looking at the AC YYZ-TLV direct flights on your dates

.

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Jun 5, 2017, 5:01 pm

#52

BOSTravels

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Join Date: Jun 2017

Posts: 205

Quote:

Originally Posted by D582

There is no Z class availability on those dates for BOS-TLV. It exists on the individual segments but not on the entire itinerary. ITA Matrix has a hard time dealing with this sometimes.

Interesting.
I tried to book a multi-segment trip. Shows all "Z" fares until the end when the page crashes when I go to the final screen: "Call this and that number".

Jun 5, 2017, 5:08 pm

#53

D582

Join Date: Jan 2010

Location: SFO

Programs: *G^2, Bonvoyed, NEXUS

Posts: 3,506

Quote:

Originally Posted by BOSTravels

Interesting.
I tried to book a multi-segment trip. Shows all "Z" fares until the end when the page crashes when I go to the final screen: "Call this and that number".

The website will attempt to price the itinerary, but when it finally goes and creates the PNR, the segments come back as unconfirmed because the space doesn't exist on the combined itinerary.

Individual segments:

Code:

 20OCT  FRI   BOS/EDT     YYZ/EDT‡0                             
 1AC  523 J9 C8 D8 Z6 P4 R2 BOSYYZ 1210 1355 E90 S 0 DCA /E     
          Y9 B9 M9 U9 H9 Q9 V9 W9 G9 S9 T9 L9 A9 K0             

 20OCT  FRI   YYZ/EDT     TLV/‡7                                
 1AC   84 J9 C9 D9 Z9 P0 YYZTLV 1630 0955‡1 789 BM 0 X1 DCA /E  
          R0 O9 E3 N0 Y9 B9 M9 U9 H9 Q9 V9 W9 S9 T9 L9 K0

Combined:

Code:

 20OCT  FRI   BOS/EDT     TLV/‡7                                
 1AC  523 J9 C9 D8 Z0 P0 BOSYYZ 1210 1355   E90 S 0 DCA /E      
          R2 Y9 B9 M9 U9 H9 Q9 V9 W9 G9 S9 T9 L9 A0 K9          
 2AC   84 J9 C9 D8 Z0 P0    TLV 1630 0955‡1 789 BM 0 X1 DCA /E  
          R0 O9 E8 N0 Y9 B9 M9 U9 H9 Q9 V9 W9 S9 T9 L9 K9

(As an aside, the critical factor is Z on the YYZ-TLV segment. The BOS-YYZ segment can be booked in D or C class on that fare).

Jun 5, 2017, 5:10 pm

#54

BOSTravels

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Join Date: Jun 2017

Posts: 205

Why would the separate segments have "Z" but not the combined?

Jun 5, 2017, 7:11 pm

#55

ABG

Join Date: Mar 2004

Location: Canada

Programs: Virtuoso TA, Four Seasons Pref Partner, Rosewood Elite TA, Ritz Carlton STARS TA

Posts: 4,736

Quote:

Originally Posted by BOSTravels

Why would the separate segments have "Z" but not the combined?

To enhance airline profits.

Lots of seats with LX and return on LH for your dates. A professional travel agent might be able to get AC to clear seats if you really want an AC experience

Jun 5, 2017, 7:17 pm

#56

BOSTravels

Suspended

Join Date: Jun 2017

Posts: 205

Quote:

Originally Posted by ABG

To enhance airline profits.

Lots of seats with LX and return on LH for your dates. A professional travel agent might be able to get AC to clear seats if you really want an AC experience

Since my dates are still 4+ months out, I have plenty time to consider my options. But definitely not going to pay $6+K.
But thanks for the insights so far.

Jun 11, 2019, 3:07 am

#57

hydrogen

Join Date: Nov 2012

Location: YWG

Posts: 2,272

Anyone been having issues getting AC (reservations, website, etc.) to replicate ITA Matrix fares recently with non-bread and butter flights (international/multi-segment, codeshare, multiple connections/*A airlines, etc.)?

Can't seem to replicate what Matrix is giving and AC is quoting 25%+ higher than what Matrix is finding on my int'l J searches.

Jun 11, 2019, 4:49 am

#58

D582

Join Date: Jan 2010

Location: SFO

Programs: *G^2, Bonvoyed, NEXUS

Posts: 3,506

Quote:

Originally Posted by hydrogen

Is AC using the same booking classes on each segment? Matrix cannot properly handle Origin-Destination availability so often shows flights being available that are not.

Jun 11, 2019, 6:45 am

#59

hydrogen

Join Date: Nov 2012

Location: YWG

Posts: 2,272

Quote:

Originally Posted by D582

Is AC using the same booking classes on each segment? Matrix cannot properly handle Origin-Destination availability so often shows flights being available that are not.

Sometimes yes, sometimes no. It might show P out and P return when AC shows P out and Z return, etc.
Is there another way then to reliably search for inventory with the same power as Matrix's advanced routing codes? I've always known AC's website to produce underwhelming results.

Jun 11, 2019, 8:36 am

#60

Stranger

FlyerTalk Evangelist

Join Date: Jun 2003

Location: YYC

Posts: 23,797

Quote:

Originally Posted by hydrogen

Yes, sometimes. Last time, I phoned AC. The agent tried, did not succeed, even called the fare desk, and the conclusion was that Matrix was wrong. Which is known to happen. OTOH, with simpler itineraries mixing airlines, it usually works.