Change to Flight Aeroplan Rewards Fees
Oct 14, 16, 12:13 pm
#18
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,869
Originally Posted by segacs
More people who may have at one point been able to become loyal status customers now won't stick with the program long enough to bother trying.
We will get people complaining here in a year about the costs of cancelling/changes and it will be rehashed time and time again.
I know many SEs that have no real concept of the Altitude program and only find out months later that there have been changes. I imagine it is only amplified for Aeroplan members.
Last edited by Plumber; Oct 14, 16 at 1:56 pm
Oct 14, 16, 12:27 pm
#19
Join Date: Jun 2016
Location: Prince Edward Island
Programs: Air Canada P25K, Hilton Honors Gold, Marriott Gold, Caesar's Diamond, MGM Gold
Posts: 1,560
Originally Posted by InstantElite
What are the easiest way to earn Aeroplan Diamond status ? I 2-3 times a year and I accumulate Amex MR points
Oct 14, 16, 12:38 pm
#20
Join Date: Oct 2013
Location: YOW
Programs: AC SE, FOTSG Platinum
Posts: 4,985
Originally Posted by Low Roller
Unfortunately, while Amex MR points can be transferred to Aeroplan, they don't count towards diamond status. However, points earned on a TD Aeroplan Visa do count.
Oct 14, 16, 12:45 pm
#21
Suspended
Join Date: Sep 2016
Programs: HH Gold, SPG Gold, BW Diamond, Fairmont Premier, Amex Platinum, Aeroplan
Posts: 22
Originally Posted by Plumber
I think the reality is that the vast majority will not even know the difference....or care until they need to fork out $$$. Heard the same complaints with YQ, yet people are still paying it.
We will get people complaining here is a year about the costs of cancelling/changes and it will be rehashed time and time again.
I know many SEs that have no real concept of the Altitude program and only find out months later that there have been changes. I imagine it is only amplified for Aeroplan members.
We will get people complaining here is a year about the costs of cancelling/changes and it will be rehashed time and time again.
I know many SEs that have no real concept of the Altitude program and only find out months later that there have been changes. I imagine it is only amplified for Aeroplan members.
- High fuel/scam surcharges
- Poor availabilities due to capacity controls
- "any seat, any time" awards require multiples of the number of miles advertised in the credit card signup offers
- Long phone wait times to reach Aeroplan customer service
- Other unreasonable fees such as change/cancellation fees
Oct 14, 16, 12:48 pm
#22
Join Date: Aug 2011
Location: YUL
Programs: Skymiles Silver Medallion
Posts: 947
Well, data point for you: I realize I'm just one person, but I'm someone who has switched to competitors largely because of Aeroplan and Air Canada's long wait times, poor service, high scam charges and fees, and other various "enhancements" that have devalued it enough to drive me away.
I suspect lots of people in my tier are in a similar boat. We may not be as frequent flyers as you guys, but we still spend significant amounts of our disposable time and income on travel... and now we're spending it with AC's competition.
Time will tell if Aeroplan and AC see a negative business impact from all of this.
I suspect lots of people in my tier are in a similar boat. We may not be as frequent flyers as you guys, but we still spend significant amounts of our disposable time and income on travel... and now we're spending it with AC's competition.
Time will tell if Aeroplan and AC see a negative business impact from all of this.
Oct 14, 16, 12:56 pm
#23
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K, BA Silver, AC35k
Posts: 22,750
Originally Posted by CanadaDH
For those who are diamond, which is likely most of this board, I can see this change has being helpful in a few ways.
I often book my reward tickets at two one-way flights, booking the outbound when availability is first released, and the return later. With only a $30 cancellation fee, it makes it easier to book a few different outbound options on successive dates, increasing the odds that return seats will come available for the desired trip length, and then cancel the outbound options not needed.
I often book my reward tickets at two one-way flights, booking the outbound when availability is first released, and the return later. With only a $30 cancellation fee, it makes it easier to book a few different outbound options on successive dates, increasing the odds that return seats will come available for the desired trip length, and then cancel the outbound options not needed.
Oct 14, 16, 1:09 pm
#25
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Titanium, Hilton Diamond
Posts: 14,960
Change fees used to be $75 and cancel fees were $150 (I think). Then AE decided to go to a uniform $90 for changes and cancellations (I assumed they had way more changes than cancellations). Now they've decided to charge different amounts again.
Next up, $125 for changes/cancellations?
And I was annoyed when UA implemented a charge for changes/cancellation on Star Alliance partner tickets less than 24 hrs before departure!
Next up, $125 for changes/cancellations?
And I was annoyed when UA implemented a charge for changes/cancellation on Star Alliance partner tickets less than 24 hrs before departure!
Oct 14, 16, 1:33 pm
#27
Join Date: Dec 2008
Location: Delta, BC
Posts: 1,603
I use Alaska Air for a lot of leisure travel and they put Aeroplan and most other FF programs to shame with respect to refund/cancel policies (and IT):
For an award on Alaska:
- more than 60 days from departure full refund of points, taxes, fees or change for FREE
- within 60 days from departure for a $125 per PERSON (no matter how simple or complex that particular booking)
For an award not on Alaska you just lose the $25/person/round-trip partner booking fee.
For non-refundable revenue ticket on Alaska similar, but the amount goes into "My Wallet" where you can also deposit Alaska gift cards, which are FAR less restrictive than AC.
And you can almost always do all of this on-line.
For an award on Alaska:
- more than 60 days from departure full refund of points, taxes, fees or change for FREE
- within 60 days from departure for a $125 per PERSON (no matter how simple or complex that particular booking)
For an award not on Alaska you just lose the $25/person/round-trip partner booking fee.
For non-refundable revenue ticket on Alaska similar, but the amount goes into "My Wallet" where you can also deposit Alaska gift cards, which are FAR less restrictive than AC.
And you can almost always do all of this on-line.
Oct 14, 16, 2:18 pm
#28
Join Date: Oct 2013
Programs: LT Marriott Titanium, AC SE
Posts: 188
Originally Posted by robsaw
I use Alaska Air for a lot of leisure travel and they put Aeroplan and most other FF programs to shame with respect to refund/cancel policies (and IT):
For an award on Alaska:
- more than 60 days from departure full refund of points, taxes, fees or change for FREE
- within 60 days from departure for a $125 per PERSON (no matter how simple or complex that particular booking)
For an award not on Alaska you just lose the $25/person/round-trip partner booking fee.
For non-refundable revenue ticket on Alaska similar, but the amount goes into "My Wallet" where you can also deposit Alaska gift cards, which are FAR less restrictive than AC.
And you can almost always do all of this on-line.
For an award on Alaska:
- more than 60 days from departure full refund of points, taxes, fees or change for FREE
- within 60 days from departure for a $125 per PERSON (no matter how simple or complex that particular booking)
For an award not on Alaska you just lose the $25/person/round-trip partner booking fee.
For non-refundable revenue ticket on Alaska similar, but the amount goes into "My Wallet" where you can also deposit Alaska gift cards, which are FAR less restrictive than AC.
And you can almost always do all of this on-line.
Oct 14, 16, 2:32 pm
#29
Join Date: Mar 2007
Posts: 4,741
OMG.. PER DIRECTION.......who does that? why not $50 per direction then?
Too many Aeroplan miles to ditch it @@
Have to re-think my mRTW booking strategy going forward = never changing what I booked, unless schedule/involuntary change/waiver (I got one due to IST bombing this summer)
Buy AIMIA stocks then?
Too many Aeroplan miles to ditch it @@
Have to re-think my mRTW booking strategy going forward = never changing what I booked, unless schedule/involuntary change/waiver (I got one due to IST bombing this summer)
Buy AIMIA stocks then?
Oct 14, 16, 2:49 pm
#30
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Originally Posted by jerryhung
OMG.. PER DIRECTION.......who does that? why not $50 per direction then?
Too many Aeroplan miles to ditch it @@
Have to re-think my mRTW booking strategy going forward = never changing what I booked, unless schedule/involuntary change/waiver (I got one due to IST bombing this summer)
Buy AIMIA stocks then?
Too many Aeroplan miles to ditch it @@
Have to re-think my mRTW booking strategy going forward = never changing what I booked, unless schedule/involuntary change/waiver (I got one due to IST bombing this summer)
Buy AIMIA stocks then?
I was pretty sure one of the topics you and I and the others covered at last summer's YYZ micro-do was "Earn 'Em and Burn 'Em"
