"The captain won't take off with these seats occupied"
Aug 7, 2016, 9:06 am
#1
Original Poster
Join Date: Mar 2010
Location: Canada
Programs: *G
Posts: 2,304
"The captain won't take off with these seats occupied"
http://www.traveller.com.au/rants--raves-gqi0wk
On a recent Air Canada flight.....myself and three other travellers were tersely told by a flight attendant....off the plane, off the plane! No explanation was offered other than "the captain won't take off with these seats occupied".
Last minute weight and balance issue? Load restriction due fuel/take-off weight/range (A321?). Any other explanations? However, whatever the reason (and assuming the story is accurate), the sort of abysmal customer service experience that we hear too often about AC.
On a recent Air Canada flight.....myself and three other travellers were tersely told by a flight attendant....off the plane, off the plane! No explanation was offered other than "the captain won't take off with these seats occupied".
Last minute weight and balance issue? Load restriction due fuel/take-off weight/range (A321?). Any other explanations? However, whatever the reason (and assuming the story is accurate), the sort of abysmal customer service experience that we hear too often about AC.
Aug 7, 2016, 9:28 am
#3
Join Date: Apr 2013
Location: YVR
Programs: Ice Cream Club, AC SE MM, Bonvoy Life Plat
Posts: 2,803
http://www.traveller.com.au/rants--raves-gqi0wk
On a recent Air Canada flight.....myself and three other travellers were tersely told by a flight attendant....off the plane, off the plane! No explanation was offered other than "the captain won't take off with these seats occupied".
Last minute weight and balance issue? Load restriction due fuel/take-off weight/range (A321?). Any other explanations? However, whatever the reason (and assuming the story is accurate), the sort of abysmal customer service experience that we hear too often about AC.
On a recent Air Canada flight.....myself and three other travellers were tersely told by a flight attendant....off the plane, off the plane! No explanation was offered other than "the captain won't take off with these seats occupied".
Last minute weight and balance issue? Load restriction due fuel/take-off weight/range (A321?). Any other explanations? However, whatever the reason (and assuming the story is accurate), the sort of abysmal customer service experience that we hear too often about AC.
I find it hard to believe that 4 pax would be enough to put the flight within weight tolerances, and flight was fully-loaded so balance seems dubious. But I'm not a pilot...
Aug 7, 2016, 9:43 am
#4
Join Date: Oct 2006
Location: YYZ/DLC
Programs: AP, HHonours Diamond
Posts: 3,722
And my claim for CAD51 ($A51.46) for a pair of shorts, shirt, undies, socks and a pair of thongs has yet to be acknowledged, four weeks after lodging.
Aug 7, 2016, 11:18 am
#7
Original Poster
Join Date: Mar 2010
Location: Canada
Programs: *G
Posts: 2,304
Aug 7, 2016, 11:33 am
#8
Join Date: Aug 2008
Location: トロント
Programs: IHG Gold
Posts: 4,820
http://www.traveller.com.au/rants--raves-gqi0wk
On a recent Air Canada flight.....myself and three other travellers were tersely told by a flight attendant....off the plane, off the plane! No explanation was offered other than "the captain won't take off with these seats occupied".
Last minute weight and balance issue? Load restriction due fuel/take-off weight/range (A321?). Any other explanations? However, whatever the reason (and assuming the story is accurate), the sort of abysmal customer service experience that we hear too often about AC.
On a recent Air Canada flight.....myself and three other travellers were tersely told by a flight attendant....off the plane, off the plane! No explanation was offered other than "the captain won't take off with these seats occupied".
Last minute weight and balance issue? Load restriction due fuel/take-off weight/range (A321?). Any other explanations? However, whatever the reason (and assuming the story is accurate), the sort of abysmal customer service experience that we hear too often about AC.
Aug 7, 2016, 11:44 am
#9
Join Date: Oct 2008
Location: YYC
Posts: 4,035
I wonder if it was the back row, which seems to be commonly reserved for AC crew to relax away from annoying pax. In this case, the more correct thing for a crew with balls to say would be "We won't secure the cabin until these seats are unoccupied, and thus the captain will have to wait for our on-job action." For a TCON, I could see a weary crew fighting for this space.
Aug 7, 2016, 1:36 pm
#10
Join Date: Apr 2013
Location: YVR
Programs: Ice Cream Club, AC SE MM, Bonvoy Life Plat
Posts: 2,803
Aug 7, 2016, 1:40 pm
#11
Join Date: Jul 2013
Location: MLL / AC Cafe
Programs: It's hard to get status when the website won't let me book flights.
Posts: 5,706
I'm really curious to know the other side of the story on this one. I've flown a bit in my time, and this story the way it's been told is not adding up for me.
Aug 7, 2016, 2:19 pm
#12
Join Date: Apr 2013
Location: YVR
Programs: Ice Cream Club, AC SE MM, Bonvoy Life Plat
Posts: 2,803
But seriously, I'm with you on this. Seems a bit unusual... I say, security issue, or drunken behaviour, or who knows... more to this than whatever this dude wrote.
Aug 7, 2016, 2:27 pm
#13
Join Date: Jul 2013
Location: MLL / AC Cafe
Programs: It's hard to get status when the website won't let me book flights.
Posts: 5,706
But yes, there really has to be more to this! Just a FA coming up and saying "get off" ( summarizing ), there is no way that's what actually happened.
Aug 7, 2016, 4:13 pm
#14
Join Date: Apr 2013
Location: YVR
Programs: Ice Cream Club, AC SE MM, Bonvoy Life Plat
Posts: 2,803
My bet is something more like "Please stop pulling on madam's hair in front of you. Please stop exposing yourself. Please stop throwing your feces at other pax. Ok, GET OFF! Nono, not like that! Ugh... Please go to the front of the plane for your upgrade!"
Aug 7, 2016, 8:11 pm
#15
Join Date: May 2016
Posts: 2,494
I've been asked to leave a plane for "balance and weight" issues but it was snowing, de-icing was needed and of course delays everywhere so it made for a bad day.
I have never seen / heard of balance and weight issues except for bad weather anticipation.
I have never seen / heard of balance and weight issues except for bad weather anticipation.