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-   -   Agents questioning residence - why? (https://www.flyertalk.com/forum/air-canada-aeroplan/1775367-agents-questioning-residence-why.html)

Geoflying Jun 30, 2016 6:53 am

Agents questioning residence - why?
 
Recently I have noticed that AC agents at both LHR and FRA have started asking me whether I live in Canada after I show them my Canadian passport for the docs check. I don't recall them asking this additional question before. I wonder why they are doing it - surely a Canadian passport should be sufficient to determine if I can board the plane.

Anyone else notice this or have any ideas?

Bonaventure Jun 30, 2016 7:13 am


Originally Posted by Geoflying (Post 26851727)
Recently I have noticed that AC agents at both LHR and FRA have started asking me whether I live in Canada after I show them my Canadian passport for the docs check. I don't recall them asking this additional question before. I wonder why they are doing it - surely a Canadian passport should be sufficient to determine if I can board the plane.

Anyone else notice this or have any ideas?

Is your Altitude address also in Canada? Maybe they're checking for AQD purposes.

Bartolo Jun 30, 2016 7:47 am

Why is it their business if you have CDN passport?

ffsim Jun 30, 2016 7:53 am


Originally Posted by Geoflying (Post 26851727)
Anyone else notice this or have any ideas?

No, this hasn't happened on my last ex-Europe TATLs.

Also:


Originally Posted by Bartolo (Post 26851952)
Why is it their business if you have CDN passport?

This ^

jjclancy Jun 30, 2016 7:53 am

Were these roundtrips from Europe, or itineraries that went anywhere other than Canada?

If you answered 'no', you might (reasonably) be asked for a live/work visa for the place the ticket ended.

MSPeconomist Jun 30, 2016 8:23 am

On TIMATIC one is usually asked to enter country of residence as well as passport. Sometimes, in rare cases, this can affect entry requirements.

Geoflying Jun 30, 2016 8:56 am

Interesting theories - thanks for sharing - if it happens again I'll ask why they want to know

canadiancow Jun 30, 2016 10:26 am

One time flying LH MUC-SFO, I had to go through a huge hassle because the address I had listed when I checked in was the in US, and I had a Canadian passport.

Had I said I lived in Canada, it would have been a lot less pain, but living in the US, they had to go enter all kinds of visa information, etc.

So if there was a connection on the ticket to somewhere other than Canada, this makes a lot of sense.

pewpew Jun 30, 2016 11:23 am


Originally Posted by canadiancow (Post 26852735)
One time flying LH MUC-SFO, I had to go through a huge hassle because the address I had listed when I checked in was the in US, and I had a Canadian passport.

Had I said I lived in Canada, it would have been a lot less pain, but living in the US, they had to go enter all kinds of visa information, etc.

So if there was a connection on the ticket to somewhere other than Canada, this makes a lot of sense.

When feeling lazy, I generally told them I plan to drive back home / take the bus

tracon Jun 30, 2016 12:33 pm


Originally Posted by Geoflying (Post 26851727)
... have any ideas?

Another layer in the security theatre?

rehoult Jun 30, 2016 1:44 pm

Residency is a APIS requirement:

https://en.wikipedia.org/wiki/Advanc...rmation_System

eigenvector Jun 30, 2016 4:09 pm

You have to state your country of residence when doing OLCI or kiosk check-in for international flights to Canada or the US, so why does it matter if a human agent asks you the same question?

keitherson Jun 30, 2016 5:32 pm

This may be part of the "enhanced security questioning" all airlines are required to do to fly to North America to catch terrorists, it's usually more common with departures to the US. Yes, that involves asking small-talk like what you were visiting Europe for, how long you stayed, where are you going, where do you live, etc.

It's annoying as all hell.

There's also the new ETA requirement that came out too, for visitors to Canada, might be related to that.

kwflyer Jul 1, 2016 4:41 am

All you have to do is smile, and shuffle your head right and left a couple of times, and the interrogation will stop. you will be then invited to board in zone 0.

DrunkCargo Jul 1, 2016 8:37 am


Originally Posted by kwflyer (Post 26856128)
All you have to do is smile, and shuffle your head right and left a couple of times, and the interrogation will stop. you will be then invited to board in zone 0.

Like in a bollywood movie? Or some genie?


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