Boston Misplaced/Lost Luggage
 

Hi guys,

Air Canada failed to put my checked luggage on my connecting flight to Boston last night.

I was told it arrived this morning and would be given to a delivery company to bring to my accommodation.

Since then I haven't heard anything from the delivery company and Air Canada say they can't put me in touch with the delivery company.

Anybody had experience with this in Boston before who could advise on the length of time the couriers usually take and/or the name of the courier company?

Cheers

"This morning" being Monday?

Call Air Canada. Keep calling them until you get satisfaction

Welcome to FT, Markclaret. I agree with the previous response, escalate it with AirCanada, up to and including asking for a supervisor until you get information.

If you don't get anywhere with AirCanada, you could also try to call Logan's customer service - 1-800-23-LOGAN - and they might be able to get you a way to contact someone with AirCanada in Boston.

In case there's a desire for further discussion, let me move this to the Air Canada forum. Ocn Vw 1K, Senior Moderator.