Sep 9, 2016, 9:35 pm
Last edit by: jaysona
Update: 14-Jan 2016, 00:50
The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Most of the old website URLs now redirect to the new "beta" website.
The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Accessing the "old" website.
At the moment (09-Sep-2016) accessing the old and functional website is still possible.
The procedure to access the old website requires a few steps.
1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.
Alternatively for some clicking on one the following links will work for some as well.
https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true
"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
At the moment (09-Sep-2016) accessing the old and functional website is still possible.
The procedure to access the old website requires a few steps.
1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.
Alternatively for some clicking on one the following links will work for some as well.
https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true
"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
New Air Canada Website!
Apr 12, 2018, 8:52 am
#1051
Join Date: Mar 2014
Programs: AC SE100k, Marriott Titanium, UA Silver
Posts: 2,646
I'm trying to book a flight to LHR right now.
Need to get into town around 6-7am (i.e. via YUL or YYZ). But I also can't leave YYC too early.
I know others have complained about this above, BUT:
Why are there no options to sort by either departure time or arrival time? Why do I need to look at Google flights first before I use the AC website?
Why can they not put the aircraft type on the results listing? There's so much white space that they can use.
Need to get into town around 6-7am (i.e. via YUL or YYZ). But I also can't leave YYC too early.
I know others have complained about this above, BUT:
Why are there no options to sort by either departure time or arrival time? Why do I need to look at Google flights first before I use the AC website?
Why can they not put the aircraft type on the results listing? There's so much white space that they can use.
May 6, 2018, 3:10 pm
#1052
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Further to the post from @Benner in the other thread.......https://www.flyertalk.com/forum/29722609-post4267.html
I just noticed this new feature which I had not seen before
Sequence order below
Nice.
I just noticed this new feature which I had not seen before
Sequence order below
Nice.
May 7, 2018, 12:39 am
#1053
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Looks like the AC desktop version on Safari has become the mobile app version. I posted it here https://www.flyertalk.com/forum/29723972-post4268.html
May 7, 2018, 7:06 pm
#1054
Join Date: May 2012
Location: BKK/SIN/YYZ/YUL
Programs: DL, AC, Bonvoy, Accor, Hilton
Posts: 2,915
LMAO
The AC agent I spoke with the other day didn't believe me when I told her seats could not be selected during purchase, that in Manage Bookings, the "Seat select" option was grayed out, that if you clicked it, it said
(also, nice white space)
So as she was busy typing away a trouble report, I reminded her that it's been almost 2 months since I noticed rows were missing on the seats maps and apparently AC IT can't find the missing rows....as they are still missing.....
Oh let's see, what else.
Ah, then she tested what I told her about not being able to book seats (despite my repeated offers to email her the screen shots) and yep, she came to the same conclusion
And yet, here we are
The AC agent I spoke with the other day didn't believe me when I told her seats could not be selected during purchase, that in Manage Bookings, the "Seat select" option was grayed out, that if you clicked it, it said
(also, nice white space)
So as she was busy typing away a trouble report, I reminded her that it's been almost 2 months since I noticed rows were missing on the seats maps and apparently AC IT can't find the missing rows....as they are still missing.....
Oh let's see, what else.
Ah, then she tested what I told her about not being able to book seats (despite my repeated offers to email her the screen shots) and yep, she came to the same conclusion
And yet, here we are
The frustrating aspect of this is that while I could not change the seats on the AC website either through my reservation number or the link, and received the same message again, I was able to do it on the mobile app.
Seriously, screwed up IT and no one at AC seems to care. I suppose their attitude is that, yea so what, you still paid $5,215 for the ticket dumbass, haha.
May 8, 2018, 7:54 am
#1055
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,789
Further to the post from @Benner in the other thread.......https://www.flyertalk.com/forum/29722609-post4267.html
I just noticed this new feature which I had not seen before
I just noticed this new feature which I had not seen before
Why make things simple if you can make them complicated?
(Yes, posting this from France
)
Jun 4, 2018, 9:14 am
#1058
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,736
Jun 4, 2018, 9:18 am
#1059
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,949
