New Air Canada Website!

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Old Apr 7, 18, 1:53 am   -   Wikipost
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Last edit by: jaysona
Wiki Link
Update: 14-Jan 2016, 00:50

The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Accessing the "old" website.

At the moment (09-Sep-2016) accessing the old and functional website is still possible.

The procedure to access the old website requires a few steps.

1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.

Alternatively for some clicking on one the following links will work for some as well.

https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true

"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
Most of the old website URLs now redirect to the new "beta" website.
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Old Apr 12, 18, 8:52 am
  #1051  
 
Join Date: Mar 2014
Programs: AC SE100k, Marriott Platinum
Posts: 2,412
I'm trying to book a flight to LHR right now.

Need to get into town around 6-7am (i.e. via YUL or YYZ). But I also can't leave YYC too early.

I know others have complained about this above, BUT:

Why are there no options to sort by either departure time or arrival time? Why do I need to look at Google flights first before I use the AC website?

Why can they not put the aircraft type on the results listing? There's so much white space that they can use.
Diabeetus is offline  
Old May 6, 18, 3:10 pm
  #1052  
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Further to the post from @Benner in the other thread.......https://www.flyertalk.com/forum/29722609-post4267.html

I just noticed this new feature which I had not seen before

Sequence order below

Nice.











longtimeflyin likes this.
24left is offline  
Old May 7, 18, 12:39 am
  #1053  
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Looks like the AC desktop version on Safari has become the mobile app version. I posted it here https://www.flyertalk.com/forum/29723972-post4268.html
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Old May 7, 18, 7:06 pm
  #1054  
 
Join Date: May 2012
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Originally Posted by 24left View Post
LMAO

The AC agent I spoke with the other day didn't believe me when I told her seats could not be selected during purchase, that in Manage Bookings, the "Seat select" option was grayed out, that if you clicked it, it said


(also, nice white space)


So as she was busy typing away a trouble report, I reminded her that it's been almost 2 months since I noticed rows were missing on the seats maps and apparently AC IT can't find the missing rows....as they are still missing.....

Oh let's see, what else.

Ah, then she tested what I told her about not being able to book seats (despite my repeated offers to email her the screen shots) and yep, she came to the same conclusion

And yet, here we are
And here I am to report that I had exactly the same experience on a purchase of an upcoming TPAC I purchased the other day. Exactly the same scenario. I could find the seats on Expert Flyer, but within the AC page everything is blocked, I was going to fly via YVR because of the better timing, but when I saw the X, I thought, nuts, I'll chance it with YYZ even though I now have to leave at 06:00 and pay more.

The frustrating aspect of this is that while I could not change the seats on the AC website either through my reservation number or the link, and received the same message again, I was able to do it on the mobile app.

Seriously, screwed up IT and no one at AC seems to care. I suppose their attitude is that, yea so what, you still paid $5,215 for the ticket dumbass, haha.
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Old May 8, 18, 7:54 am
  #1055  
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Join Date: Jun 2003
Location: YYC
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Originally Posted by 24left View Post
Further to the post from @Benner in the other thread.......https://www.flyertalk.com/forum/29722609-post4267.html

I just noticed this new feature which I had not seen before
OTOH, yet more clicks needed to see upgradeability.

Why make things simple if you can make them complicated?

(Yes, posting this from France )
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Old Jun 4, 18, 8:05 am
  #1056  
 
Join Date: Jan 2016
Location: YYZ
Programs: Eupgrade4Lyfe, Gifted E50K, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,558
lol
NICEEEEEEEEEEEEEEE

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Old Jun 4, 18, 8:14 am
  #1057  
 
Join Date: Jan 2016
Location: YYZ
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lol niceeeeeee


10/10
Jumper Jack is offline  
Old Jun 4, 18, 9:14 am
  #1058  
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE100K, WS Gold, BA Silver, Marriott/Accor Platinum, Hilton/Radisson/NH Gold
Posts: 6,005
Originally Posted by Jumper Jack View Post
lol niceeeeeee


10/10
Were you trying to purchase a flight pass and preview availability? I got this same error when trying to do that the other day.
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Old Jun 4, 18, 9:18 am
  #1059  
 
Join Date: Jan 2016
Location: YYZ
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Originally Posted by Adam Smith View Post
Were you trying to purchase a flight pass and preview availability? I got this same error when trying to do that the other day.
Was about to buy my first flight pass and....
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Old Jun 16, 18, 6:12 pm
  #1060  
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New features, at least I don't recall seeing it posted here

The little blue lie-flat icon




And then, if you hover over the space


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Old Jun 27, 18, 4:42 pm
  #1061  
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LOL


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Old Jun 27, 18, 4:48 pm
  #1062  
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Originally Posted by 24left View Post
LOL


How long did it take for the LOL to become COL?
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