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-   Air Canada | Aeroplan (https://www.flyertalk.com/forum/air-canada-aeroplan-375/)
-   -   New Air Canada Website! (https://www.flyertalk.com/forum/air-canada-aeroplan/1741351-new-air-canada-website.html)

Diabeetus Apr 12, 2018 8:52 am

I'm trying to book a flight to LHR right now.

Need to get into town around 6-7am (i.e. via YUL or YYZ). But I also can't leave YYC too early.

I know others have complained about this above, BUT:

Why are there no options to sort by either departure time or arrival time? Why do I need to look at Google flights first before I use the AC website?

Why can they not put the aircraft type on the results listing? There's so much white space that they can use.

24left May 6, 2018 3:10 pm

Further to the post from @Benner in the other thread.......https://www.flyertalk.com/forum/29722609-post4267.html

I just noticed this new feature which I had not seen before

Sequence order below

Nice.


https://cimg5.ibsrv.net/gimg/www.fly...3687091e85.png


https://cimg6.ibsrv.net/gimg/www.fly...20ce3e3d55.png


https://cimg7.ibsrv.net/gimg/www.fly...eeb2da15ee.png


https://cimg8.ibsrv.net/gimg/www.fly...ca306bca98.png

24left May 7, 2018 12:39 am

Looks like the AC desktop version on Safari has become the mobile app version. I posted it here https://www.flyertalk.com/forum/29723972-post4268.html

Transpacificflyer May 7, 2018 7:06 pm


Originally Posted by 24left (Post 29599915)
LMAO

The AC agent I spoke with the other day didn't believe me when I told her seats could not be selected during purchase, that in Manage Bookings, the "Seat select" option was grayed out, that if you clicked it, it said

https://cimg1.ibsrv.net/gimg/www.fly...50d273ce39.png
(also, nice white space)


So as she was busy typing away a trouble report, I reminded her that it's been almost 2 months since I noticed rows were missing on the seats maps and apparently AC IT can't find the missing rows....as they are still missing.....

Oh let's see, what else.

Ah, then she tested what I told her about not being able to book seats (despite my repeated offers to email her the screen shots) and yep, she came to the same conclusion

And yet, here we are

And here I am to report that I had exactly the same experience on a purchase of an upcoming TPAC I purchased the other day. Exactly the same scenario. I could find the seats on Expert Flyer, but within the AC page everything is blocked, I was going to fly via YVR because of the better timing, but when I saw the X, I thought, nuts, I'll chance it with YYZ even though I now have to leave at 06:00 and pay more.

The frustrating aspect of this is that while I could not change the seats on the AC website either through my reservation number or the link, and received the same message again, I was able to do it on the mobile app.

Seriously, screwed up IT and no one at AC seems to care. I suppose their attitude is that, yea so what, you still paid $5,215 for the ticket dumbass, haha. :(

Stranger May 8, 2018 7:54 am


Originally Posted by 24left (Post 29722678)
Further to the post from @Benner in the other thread.......https://www.flyertalk.com/forum/29722609-post4267.html

I just noticed this new feature which I had not seen before

OTOH, yet more clicks needed to see upgradeability.

Why make things simple if you can make them complicated?

(Yes, posting this from France :D)

Jumper Jack Jun 4, 2018 8:05 am

lol
NICEEEEEEEEEEEEEEE

https://i.imgur.com/v3vYtJT.png

Jumper Jack Jun 4, 2018 8:14 am

lol niceeeeeee
https://i.imgur.com/JwYtpSo.png

10/10

Adam Smith Jun 4, 2018 9:14 am


Originally Posted by Jumper Jack (Post 29826908)
lol niceeeeeee
https://i.imgur.com/JwYtpSo.png

10/10

Were you trying to purchase a flight pass and preview availability? I got this same error when trying to do that the other day.

Jumper Jack Jun 4, 2018 9:18 am


Originally Posted by Adam Smith (Post 29827142)
Were you trying to purchase a flight pass and preview availability? I got this same error when trying to do that the other day.

Was about to buy my first flight pass and....

24left Jun 16, 2018 6:12 pm

New features, at least I don't recall seeing it posted here

The little blue lie-flat icon

https://cimg8.ibsrv.net/gimg/www.fly...997515a373.png


And then, if you hover over the space


https://cimg0.ibsrv.net/gimg/www.fly...b23b1b7693.png

24left Jun 27, 2018 4:42 pm

LOL

https://cimg8.ibsrv.net/gimg/www.fly...54622cfe72.png
https://cimg7.ibsrv.net/gimg/www.fly...82ecf54621.png

yyznomad Jun 27, 2018 4:48 pm

How long did it take for the LOL to become COL? :p


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