Sep 9, 2016, 9:35 pm
Last edit by: jaysona
Update: 14-Jan 2016, 00:50
The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Most of the old website URLs now redirect to the new "beta" website.
The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Accessing the "old" website.
At the moment (09-Sep-2016) accessing the old and functional website is still possible.
The procedure to access the old website requires a few steps.
1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.
Alternatively for some clicking on one the following links will work for some as well.
https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true
"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
At the moment (09-Sep-2016) accessing the old and functional website is still possible.
The procedure to access the old website requires a few steps.
1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.
Alternatively for some clicking on one the following links will work for some as well.
https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true
"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
New Air Canada Website!
Feb 7, 2018, 12:13 pm
#991
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,953
UC browser's usage in China is far above 8%
Data here:http://gs.statcounter.com/browser-ma...hare/all/china
Feb 7, 2018, 12:19 pm
#992
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Strange, because I don't.
Perhaps if you either try in an incognito/private browser, or restarting you might see the new one? And perhaps so would have the agent? (Might depend on some cookies/spy stuff, that gets intialized and is kept for the seesion. (Which I probably blocked).
Doesn't seem to be a temporary thing either since I continue seeing the new one.
Mind you it also might depend upon the platform/OS.
Perhaps if you either try in an incognito/private browser, or restarting you might see the new one? And perhaps so would have the agent? (Might depend on some cookies/spy stuff, that gets intialized and is kept for the seesion. (Which I probably blocked).
Doesn't seem to be a temporary thing either since I continue seeing the new one.
Mind you it also might depend upon the platform/OS.
Eh, I could be doing some real work but this is more amusing....
Anyway, did a quick check and opened all 3 browsers in both modes:
Safari is new site
Safari in Private Window is new site
Chrome is new site
Chrome Incognito is old site
Firefox is old site
Firefox Private Window is new site
How's that for consistent?
P.S. and yes, that means the AC agent I spoke with was using the old site and yet, the new one is available on Firefox too.
Feb 7, 2018, 1:29 pm
#993
Join Date: Apr 2016
Location: YHZ/YQM
Programs: Aeroplan
Posts: 1,618
Eh, I could be doing some real work but this is more amusing....
Anyway, did a quick check and opened all 3 browsers in both modes:
Safari is new site
Safari in Private Window is new site
Chrome is new site
Chrome Incognito is old site
Firefox is old site
Firefox Private Window is new site
How's that for consistent?
P.S. and yes, that means the AC agent I spoke with was using the old site and yet, the new one is available on Firefox too.
Anyway, did a quick check and opened all 3 browsers in both modes:
Safari is new site
Safari in Private Window is new site
Chrome is new site
Chrome Incognito is old site
Firefox is old site
Firefox Private Window is new site
How's that for consistent?
P.S. and yes, that means the AC agent I spoke with was using the old site and yet, the new one is available on Firefox too.
Feb 7, 2018, 1:51 pm
#994
Join Date: Jan 2015
Location: YHZ | YYZ | YHM
Programs: AC 50K (*G), Hilton Gold, Bonvoy Gold
Posts: 636
I hope AC can realize that they've made a mistake with these new changes. First of all its incredibly annoying to always been expanding the "flight details" just to see the aircraft and connections involved. As well to have to go into the fare rules to see the fare bucket is ridiculous as well. At least I book most of my flights through ITA powertools or through United to avoid married segments logic.
Feb 7, 2018, 2:00 pm
#995
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,804
UC browser's usage in China is far above 8%
Feb 7, 2018, 2:14 pm
#996
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,804
The way reservation show when you go to "my bookings" was also revised. No longer shows the booking code either. Just "Business class (lowest)."
Some minor progess however. What previously showed as Economy P (case in point, an LH leg) now also shows as "Business class (lowest)."
It would appear that the removal/burying of the booking code was deliberate. Perhaps because of the branded fares mess and manly to avoid confusion? Focusing on the tango/flex/latitue in Y and lowest/flexible business?
BTW, looking at a booking I made on the phone with AC a while ago, and to which I made changes within 24 hours, it appears I have no access to the fare rules. The pdf itinerary I initia;;y received includes nothing specific. Then after the changes, rules no longer show up anywhere "because there has been a change."
Anyway, philosophy seems that they cannot underestimate their customers' stupidity... Which should not play too well on FT.
Some minor progess however. What previously showed as Economy P (case in point, an LH leg) now also shows as "Business class (lowest)."
It would appear that the removal/burying of the booking code was deliberate. Perhaps because of the branded fares mess and manly to avoid confusion? Focusing on the tango/flex/latitue in Y and lowest/flexible business?
BTW, looking at a booking I made on the phone with AC a while ago, and to which I made changes within 24 hours, it appears I have no access to the fare rules. The pdf itinerary I initia;;y received includes nothing specific. Then after the changes, rules no longer show up anywhere "because there has been a change."
Anyway, philosophy seems that they cannot underestimate their customers' stupidity... Which should not play too well on FT.
Feb 7, 2018, 2:21 pm
#997
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
The way reservation show when you go to "my bookings" was also revised. No longer shows the booking code either. Just "Business class (lowest)."
Some minor progess however. What previously showed as Economy P (case in point, an LH leg) now also shows as "Business class (lowest)."
It would appear that the removal/burying of the booking code was deliberate. Perhaps because of the branded fares mess and manly to avoid confusion? Focusing on the tango/flex/latitue in Y and lowest/flexible business?
BTW, looking at a booking I made on the phone with AC a while ago, and to which I made changes within 24 hours, it appears I have no access to the fare rules. The pdf itinerary I initia;;y received includes nothing specific. Then after the changes, rules no longer show up anywhere "because there has been a change."
Anyway, philosophy seems that they cannot underestimate their customers' stupidity... Which should not play too well on FT.
Some minor progess however. What previously showed as Economy P (case in point, an LH leg) now also shows as "Business class (lowest)."
It would appear that the removal/burying of the booking code was deliberate. Perhaps because of the branded fares mess and manly to avoid confusion? Focusing on the tango/flex/latitue in Y and lowest/flexible business?
BTW, looking at a booking I made on the phone with AC a while ago, and to which I made changes within 24 hours, it appears I have no access to the fare rules. The pdf itinerary I initia;;y received includes nothing specific. Then after the changes, rules no longer show up anywhere "because there has been a change."
Anyway, philosophy seems that they cannot underestimate their customers' stupidity... Which should not play too well on FT.
Feb 7, 2018, 4:04 pm
#999
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,326
The way reservation show when you go to "my bookings" was also revised. No longer shows the booking code either. Just "Business class (lowest)."
Some minor progess however. What previously showed as Economy P (case in point, an LH leg) now also shows as "Business class (lowest)."
It would appear that the removal/burying of the booking code was deliberate. Perhaps because of the branded fares mess and manly to avoid confusion? Focusing on the tango/flex/latitue in Y and lowest/flexible business?
Some minor progess however. What previously showed as Economy P (case in point, an LH leg) now also shows as "Business class (lowest)."
It would appear that the removal/burying of the booking code was deliberate. Perhaps because of the branded fares mess and manly to avoid confusion? Focusing on the tango/flex/latitue in Y and lowest/flexible business?
Feb 17, 2018, 9:09 pm
#1001
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Hmmmm, should I post here or in the complaints thread. Eh, coin toss. LOL
I think the seat map is broken. Row 1 is missing
This is the 77HD with 28 J, or it should be
This is the B789 with 30 J, or it should be
I think the seat map is broken. Row 1 is missing
This is the 77HD with 28 J, or it should be
This is the B789 with 30 J, or it should be
Feb 18, 2018, 2:50 pm
#1002
Join Date: Mar 2015
Location: YVR
Posts: 1,082
BTW, looking at a booking I made on the phone with AC a while ago, and to which I made changes within 24 hours, it appears I have no access to the fare rules. The pdf itinerary I initia;;y received includes nothing specific. Then after the changes, rules no longer show up anywhere "because there has been a change."
Mar 1, 2018, 5:25 pm
#1003
Join Date: Oct 2006
Location: YQR
Posts: 2,741
I hope AC can realize that they've made a mistake with these new changes. First of all its incredibly annoying to always been expanding the "flight details" just to see the aircraft and connections involved. As well to have to go into the fare rules to see the fare bucket is ridiculous as well. At least I book most of my flights through ITA powertools or through United to avoid married segments logic.
Ugh. I saw the new site for the first time today. The last couple of weeks I’ve been going in through Safari on my iPad, which was loading the old site. Wow, this new site is extra awful. All the extra clicking needed sucks! It’s almost like they set out to make it harder for people to book flights. There seems to be a new trend amongst airlines to make customers click extra times to get information. The new BA site (the front page anyhow) is like that too—you have to click 2-3 times to enter your cities and dates to get to the flight choices page.
Mar 26, 2018, 5:32 pm
#1005
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,953