New Air Canada Website!

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Old Apr 7, 18, 1:53 am   -   Wikipost
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Last edit by: jaysona
Wiki Link
Update: 14-Jan 2016, 00:50

The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Accessing the "old" website.

At the moment (09-Sep-2016) accessing the old and functional website is still possible.

The procedure to access the old website requires a few steps.

1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.

Alternatively for some clicking on one the following links will work for some as well.

https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true

"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
Most of the old website URLs now redirect to the new "beta" website.
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Old Jan 14, 17, 6:10 pm
  #871  
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Originally Posted by BlueMilk View Post
That graphic will be engraved on AC's tombstone.

(Or make an epic FT t-shirt.)
Do we have a REALLY high res image?

I'll totally make a bunch of those and hand them out for free.
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Old Jan 14, 17, 6:14 pm
  #872  
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Originally Posted by canadiancow View Post
Do we have a REALLY high res image?

I'll totally make a bunch of those and hand them out for free.
I know you and I were both in on the t-shirt idea for this back in August.
I'm still in.
Let me know what you need.

Is there a way to get the High res off the site or the app?
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Old Jan 14, 17, 6:18 pm
  #873  
 
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Originally Posted by 24left View Post
(bolding mine)
Well, perhaps we need a wake then.

We can put these up at the "service".
.
I'm lost.On another note, I do find the phone app quite good, although it has recently been flawed managed to add $961 and $870 to make $1527. Not all of these instances were money saving though.
And, it only does there and back again bookings.
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Old Jan 14, 17, 6:29 pm
  #874  
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Originally Posted by jc94 View Post
I'm lost.On another note, I do find the phone app quite good, although it has recently been flawed managed to add $961 and $870 to make $1527. Not all of these instances were money saving though.
And, it only does there and back again bookings.
Why would you be lost. I was just suggesting that the images I grabbed from the old and PERFECTLY FUNCTIONAL Air Canada website, should be posted at the wake.
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Old Jan 14, 17, 6:37 pm
  #875  
 
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Just got the old site back on Chrome in addition to Safari and IE. I need to operate in inPrivate mode in IE and inCognito mode in Chrome to make the old site work without auto-redirect, but otherwise I'm happy with the hack. (Thank you DrunkCargo.) Probably won't last long though.
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Old Jan 14, 17, 7:45 pm
  #876  
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Originally Posted by 24left View Post
I had the chance to compare the image and quality of my itinerary/receipt when i sent it to myself after purchase on the old site from Manage Bookings.

It had good font size, and was easy to read. Information was clearly laid out.


Then someone or some team at AC etc apparently did NOT do a page by page comparison of the booking process on the old site versus the beta, and worse, a page-by-page comparison of the email and PDF of the itinerary and receipt from the new site's Manage Bookings.

Because if they did, they might have noticed it's illegible.

While we're at it, the third image here appeared on a page all by itself.

Awesome use of white space. No information at all.

I have no intention of printing an AC ticket unless AC pays for my ink and paper.


Screen shots right off the documents so the sizes you see here are exactly as they appear on the originals.

.
Best of all, no taxes or surcharges.

But have faith -- looks like things are getting beta.



In the meantime...



Last edited by KenHamer; Jan 14, 17 at 8:30 pm
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Old Jan 14, 17, 11:33 pm
  #877  
 
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Originally Posted by 24left View Post

Is there a way to get the High res off the site or the app?

Yes, it is an .svg file if I recall correctly.
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Old Jan 15, 17, 6:40 am
  #878  
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Yup, the clock hit midnight ET and poof!

.
Attached Images  
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Old Jan 15, 17, 6:41 am
  #879  
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Originally Posted by KenHamer View Post
Best of all, no taxes or surcharges.

But have faith -- looks like things are getting beta.



In the meantime...




Ken, LOL. Thanks for this.
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Old Jan 15, 17, 8:16 am
  #880  
 
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Yep no more "beta" in the URL, so I guess it's official with a STCWN subject to change without notice in the fine print (my add). Anyway I just booked some flights and it seemed to go without a hitch except for one minor aspect, the site seems slower when pulling up flight requests.
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Old Jan 15, 17, 10:53 am
  #881  
 
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Making a booking for 5 people and

The itinerary you selected doesn't allow for searches with more than 4 passengers.


Why not?
Your itinerary includes a flight with another airline:
- Other airlines only provide availability for a maximum of 4 passengers at a time.

Or
The flights in your itinerary are operated by Air Canada, but there are not enough seats available at the same price.


What can I do?
You can view our flight schedule to get an idea of the price.
To do so, start a new search for 4 passengers or less. Please note that the price may be different at time of booking because the number of seats at a given fare is limited.
Modify my search


When you're ready to complete your booking:
Call Air Canada Reservations at the number below. Our agents will be happy to help you find and book your flight.

In Canada and the U.S.: 1-855-831-1435
Other countries Opens in a new window


So if only 4 people are traveling I have many more options to fly to my USA destination PSP with air canada and united, as soon as I put in 5 passengers I only get the Air Canada flights to that destination PSP which means overnight stays in vancouver to take rouge the next day. I have never had this before or is this new? Is this a way for Air Canada to discourage people from flying partner air lines? West Jet will take us there now.

Last edited by traacs; Jan 15, 17 at 9:35 pm
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Old Jan 15, 17, 10:41 pm
  #882  
 
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The new site is certainly not an improvement. I find it slow and inefficient. Not sure why AC deemed the change necessary. I gave them negative feedback when they were polling pax on the site but too many must have liked it. Unfortunately.
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Old Jan 15, 17, 10:45 pm
  #883  
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Originally Posted by farmerbrown View Post
The new site is certainly not an improvement. I find it slow and inefficient. Not sure why AC deemed the change necessary. I gave them negative feedback when they were polling pax on the site but too many must have liked it. Unfortunately.
Job security.
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Old Jan 15, 17, 10:46 pm
  #884  
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Originally Posted by jaysona View Post
I don't think "abandoned" is the most accurate word for what is going on.

I also have a sneaking suspicious that this weekend is going to be an interesting weekend website wise.

Geez, more than one year roll out a new website - I honestly can not think of any other company that has taken the same amount of time to deploy a website.

This would make a great market study of how not to do something - cursorily as are most things that are rooted in Montreal......


Well, awesome predictive abilities, jaysona

Also, "deploy" is not the verb I would use.
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Old Jan 16, 17, 12:29 am
  #885  
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Change "deploy" to "destroy" and it makes perfect sense.
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