Last edit by: jaysona
Update: 14-Jan 2016, 00:50
The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Most of the old website URLs now redirect to the new "beta" website.
The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Accessing the "old" website.
At the moment (09-Sep-2016) accessing the old and functional website is still possible.
The procedure to access the old website requires a few steps.
1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.
Alternatively for some clicking on one the following links will work for some as well.
https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true
"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
At the moment (09-Sep-2016) accessing the old and functional website is still possible.
The procedure to access the old website requires a few steps.
1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.
Alternatively for some clicking on one the following links will work for some as well.
https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true
"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
New Air Canada Website!
#466
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
But haven't we all seen this in our other lives?
The Mytical Man Month
40 years old, and still spot on.
The Mytical Man Month
40 years old, and still spot on.
Loved this:
"Brooks' observations are based on his experiences at IBM while managing the development of OS/360. He had added more programmers to a project falling behind schedule, a decision that he would later conclude had, counter-intuitively, delayed the project even further."
Hmmmmm.
#467
Original Poster
Join Date: Apr 2013
Location: YVR
Programs: Ice Cream Club, AC SE MM, Bonvoy Life Plat
Posts: 2,802
Loved this:
"Brooks' observations are based on his experiences at IBM while managing the development of OS/360. He had added more programmers to a project falling behind schedule, a decision that he would later conclude had, counter-intuitively, delayed the project even further."
Hmmmmm.
"Brooks' observations are based on his experiences at IBM while managing the development of OS/360. He had added more programmers to a project falling behind schedule, a decision that he would later conclude had, counter-intuitively, delayed the project even further."
Hmmmmm.
On a more positive note, they brought back the "Return to Current Site" link at the bottom! It was always there when your user-agent was android chrome, but now it's back at least for Windows Chrome.
#468
Original Poster
Join Date: Apr 2013
Location: YVR
Programs: Ice Cream Club, AC SE MM, Bonvoy Life Plat
Posts: 2,802
And now that I can get to the old site, this is happening...
It appears call centre is not even an option at the moment? Fun times... I think SFO this weekend is not in the cards.
It appears call centre is not even an option at the moment? Fun times... I think SFO this weekend is not in the cards.
#469
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Thanks ^
At least for those who ARE interested, at the bottom of the old site is an "invitation"......"Introducing the all-NEW aircanada.com...Visit our new site now"
#470
Join Date: Mar 2014
Programs: AC SE100k, Marriott Titanium, UA Silver
Posts: 2,644
When I run the new AC website on my laptop (i5 3rd gen, windows 10, chrome) it is disparagingly slow.
I did a booking yesterday, and I got so frustrated with the slow rendering response. It was like back in my 386, Netscape, & windows 3.1 days with a 9600 baud modem.
I did a booking yesterday, and I got so frustrated with the slow rendering response. It was like back in my 386, Netscape, & windows 3.1 days with a 9600 baud modem.
#472
Original Member
Join Date: May 1998
Location: Vancouver, Canada
Posts: 6,220
...just as soon as they have finished trying every possible wrong thing.
#473
Join Date: Jun 2008
Location: Ottawa
Programs: AC MM SE; SPG Plat; Hilton Gold
Posts: 247
Why did they change it?
The old site was not perfect, but most of us were used to it and it generally worked. In reading a number of pages here I see the only positive comment is that some think it looks more modern . That's very subjective st best and hardly offsets the amazing number of deficiencies many have clearly identified. For me it no longer is intuitive at all, takes more steps and is much slower - probably due to all the useless pictures we are now subjected to. When I visit other airline websites the feel is usually to some degree intuitive. Not here.
#475
Join Date: Jul 2013
Location: MLL / AC Cafe
Programs: It's hard to get status when the website won't let me book flights.
Posts: 5,702
Ok, I tried for an hour and gave up. Was booking $36,400 total (multiple J tickets for multiple people) to India. Using Chrome on a Mac, nothing but errors - on every single page - and couldn't get back to the old site where I've been able to do this without any problems.
They are now booked on CX.
They are now booked on CX.
#476
Original Member
Join Date: May 1998
Location: Vancouver, Canada
Posts: 6,220
The old site was not perfect, but most of us were used to it and it generally worked. In reading a number of pages here I see the only positive comment is that some think it looks more modern . That's very subjective st best and hardly offsets the amazing number of deficiencies many have clearly identified. For me it no longer is intuitive at all, takes more steps and is much slower - probably due to all the useless pictures we are now subjected to. When I visit other airline websites the feel is usually to some degree intuitive. Not here.
Any other effect is typically a coincidental benefit or collateral damage.
#477
Join Date: May 2016
Posts: 2,494
Ok, I tried for an hour and gave up. Was booking $36,400 total (multiple J tickets for multiple people) to India. Using Chrome on a Mac, nothing but errors - on every single page - and couldn't get back to the old site where I've been able to do this without any problems.
They are now booked on CX.
They are now booked on CX.
#479
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson
Posts: 35,232
Ok, I tried for an hour and gave up. Was booking $36,400 total (multiple J tickets for multiple people) to India. Using Chrome on a Mac, nothing but errors - on every single page - and couldn't get back to the old site where I've been able to do this without any problems.
They are now booked on CX.
They are now booked on CX.
#480
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson
Posts: 35,232