Sep 9, 2016, 9:35 pm
Last edit by: jaysona
Update: 14-Jan 2016, 00:50
The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Most of the old website URLs now redirect to the new "beta" website.
The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Accessing the "old" website.
At the moment (09-Sep-2016) accessing the old and functional website is still possible.
The procedure to access the old website requires a few steps.
1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.
Alternatively for some clicking on one the following links will work for some as well.
https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true
"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
At the moment (09-Sep-2016) accessing the old and functional website is still possible.
The procedure to access the old website requires a few steps.
1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.
Alternatively for some clicking on one the following links will work for some as well.
https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true
"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
New Air Canada Website!
Feb 21, 2016, 11:45 pm
#316
Original Member
Join Date: May 1998
Location: Vancouver, Canada
Posts: 6,222
Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9780; en-US) AppleWebKit/534.8+ (KHTML, like Gecko) Version/6.0.0.666 Mobile Safari/534.8+)
It's still there... waiting, lurking...
Originally Posted by Sean Peever
So ummmmmmmmmmm what ever happened to this new website?
Feb 22, 2016, 12:47 am
#317
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,741
Well, after the manger who said "Testing? Nah, just put it live" was fired, it'll take a bit before they find someone who actually wants the responsibility.
I can see it now, with the next in line: "I don't care, I am NOT taking the promotion; you're just setting me up to accept responsibility for the system frelling up an hour after you change my title! Give it to the intern, we can fire him next month."
I can see it now, with the next in line: "I don't care, I am NOT taking the promotion; you're just setting me up to accept responsibility for the system frelling up an hour after you change my title! Give it to the intern, we can fire him next month."
Mar 23, 2016, 4:23 pm
#321
Join Date: Jun 2010
Programs: AC SE100K , 1MM, Hilton Diamond, KLM
Posts: 579
Mar 23, 2016, 5:02 pm
#322
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,791
If the latter, we may indeed be in for a rough ride.
May 6, 2016, 8:40 am
#324
Original Poster
Join Date: Apr 2013
Location: YVR
Programs: Ice Cream Club, AC SE MM, Bonvoy Life Plat
Posts: 2,803
And I'll note that I can't find a way to "Update frequent flyer number" as was possible before in the "Manage Booking" page. I wonder if a new OLCI will lack this ability too...
Edit: Added screenshot after paintbrushing a bit...
Edit: Added screenshot after paintbrushing a bit...
Last edited by DrunkCargo; May 6, 2016 at 8:50 am
May 6, 2016, 8:52 am
#326
Original Poster
Join Date: Apr 2013
Location: YVR
Programs: Ice Cream Club, AC SE MM, Bonvoy Life Plat
Posts: 2,803
If I open a totally clean browser, it (www.aircanada.com) lands on the classic page after asking language/country... so perhaps it's some redirect thing going on... As soon as I hit beta.aircanada.com once, I get stuck in beta with no "user-friendly" method of returning to classic.
Still, I'm glad I'm looking at the new "features" or "limitations" of the new site. For instance, no clear way to change the ff number attached to PNR.
Edit: Actually, at the bottom of most pages, I now get this... which appears to undo the redirect to beta.aircanada.com
Still, I'm glad I'm looking at the new "features" or "limitations" of the new site. For instance, no clear way to change the ff number attached to PNR.
Edit: Actually, at the bottom of most pages, I now get this... which appears to undo the redirect to beta.aircanada.com
Last edited by DrunkCargo; May 6, 2016 at 8:59 am
May 6, 2016, 9:01 am
#327
Original Poster
Join Date: Apr 2013
Location: YVR
Programs: Ice Cream Club, AC SE MM, Bonvoy Life Plat
Posts: 2,803
"Update travel preferences" appears to do this. OK, I'm going to get some sleep now. Been up 48 hours straight.
May 8, 2016, 9:10 pm
#329
Join Date: Jun 2010
Programs: AC SE100K , 1MM, Hilton Diamond, KLM
Posts: 579
Ended up on the new beta site. My name and aeroplan across the top . I had a middle initial? Where did that come from Do not have a middle name. No way to change it either of course. It also must have been designed for the hard to see person as font is so large and i found I was doing a lot of scrolling
May 10, 2016, 9:26 am
#330
Join Date: Jun 2013
Location: YVR
Programs: E50K
Posts: 72
New Website and TripIt
I booked some flights last night. After a couple of failed attempts to connect after inputting flight information, the new AC website format popped up. I went through the booking process again and successfully booked some flights. When the confirmation email (looked a little different than usual) came I sent it on to TripIt only to have it bounced since it was unreadable by Tripit. Typically AC emails are readable by Tripit and the trip itinerary generates immediately. Anyone else have this problem?
Logged in this morning and the website was back to the old format. I sent a copy of my itinerary from My Bookings by email to myself and it appeared in the usual AC format. I forwarded that on to Tripit and it was fine.
I recall reading on here the issues with the new AC website. Was surprised to see it last night and then back to the old one today. Looks like the issues are not yet resolved, although I was happy to see my reservations worked. I don't ask much of AC IT.
Logged in this morning and the website was back to the old format. I sent a copy of my itinerary from My Bookings by email to myself and it appeared in the usual AC format. I forwarded that on to Tripit and it was fine.
I recall reading on here the issues with the new AC website. Was surprised to see it last night and then back to the old one today. Looks like the issues are not yet resolved, although I was happy to see my reservations worked. I don't ask much of AC IT.