New Air Canada Website!

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Old Apr 7, 18, 1:53 am   -   Wikipost
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Last edit by: jaysona
Wiki Link
Update: 14-Jan 2016, 00:50

The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Accessing the "old" website.

At the moment (09-Sep-2016) accessing the old and functional website is still possible.

The procedure to access the old website requires a few steps.

1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.

Alternatively for some clicking on one the following links will work for some as well.

https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true

"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
Most of the old website URLs now redirect to the new "beta" website.
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Old Jan 25, 16, 10:11 am
  #211  
FlyerTalk Evangelist
 
Join Date: Oct 2001
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Originally Posted by Oscar Goldman View Post
I'm hardly a Donald Trump fan/supporter, but he'd be correct in calling this a disaster.
Donald Trump is himself a self destructing, walking Disaster Dump!!
djjaguar64 is offline  
Old Jan 25, 16, 10:22 am
  #212  
 
Join Date: Jun 2010
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I did start but pages loaded so slow that after just getting the flights to load I received the following, I agree a working web site should allow you to book in 10 minutes but not the new AC site
"
For security reasons and protection of your personal data, your session timed out after 10 minutes of inactivity. To return to aircanada.com, please click on the link below."

Return to aircanada.com
traacs is offline  
Old Jan 25, 16, 10:25 am
  #213  
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24left is offline  
Old Jan 25, 16, 10:31 am
  #214  
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Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9780; en-US) AppleWebKit/534.8+ (KHTML, like Gecko) Version/6.0.0.666 Mobile Safari/534.8+)

"Best Airline Web Site"
KenHamer is offline  
Old Jan 25, 16, 10:44 am
  #215  
 
Join Date: Dec 2011
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But at least the 'rate this page' tab still works .................................

xLuther is offline  
Old Jan 25, 16, 10:46 am
  #216  
 
Join Date: Mar 2014
Location: YVR
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It seems an even larger fail as arisen. The site does not even load at all now heh. Maybe they have initiated a rollback...

trek604 is offline  
Old Jan 25, 16, 10:49 am
  #217  
 
Join Date: Jul 2013
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In addition to the Error 403 I also see the following. They really are having a difficult time with this launch. The button shows "site.edition.text.go", the dialog label reads "site.edition.text.select.title" and the combos have "site.edition.text.othercountries".
Attached Images  

Last edited by PlainEnthusiast; Jan 25, 16 at 10:54 am Reason: jpg captured on high-res monitor, hard to read in post
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Old Jan 25, 16, 10:53 am
  #218  
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We are currently having technical issues that may temporarily affect your experience on our website. We apologize for any inconvenience this may cause. Although the situation should be resolved shortly, we invite you to call Air Canada Reservations if you require immediate assistance.

We apologize for any inconvenience this temporary interruption in service may cause.
djjaguar64 is offline  
Old Jan 25, 16, 10:55 am
  #219  
 
Join Date: Mar 2015
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Looks like it is back to the good old page...
What a waste of time and money for AC.
Clearly not a great run company.
swmb31 is offline  
Old Jan 25, 16, 10:59 am
  #220  
 
Join Date: Jun 2014
Location: Spatially speaking or metaphysically speaking?
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Originally Posted by swmb31 View Post
Looks like it is back to the good old page...
What a waste of time and money for AC.
Clearly not a great run company.
Depends upon your POV. Given the executives appear to be making a fair bit of cash, I think they believe AC is a well-run company.
Marlin240 is offline  
Old Jan 25, 16, 11:00 am
  #221  
 
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Originally Posted by swmb31 View Post
Looks like it is back to the good old page...
What a waste of time and money for AC.
Clearly not a great run company.
What a debacle. Some might say it's was a YUGE mistake!
rehoult is offline  
Old Jan 25, 16, 11:02 am
  #222  
 
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As pointed out to me by another FTer.

Air Canada rolled it back this morning.

I give them full props on this! It's a hard thing to do sometimes, but it was the right decision with all the issues.
Sean Peever is offline  
Old Jan 25, 16, 11:03 am
  #223  
 
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Ok, so now that they rolled it back, can we create an AC FT consortium and do this .... properly?
SparseFlyer is offline  
Old Jan 25, 16, 11:05 am
  #224  
 
Join Date: Jul 2013
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Originally Posted by SparseFlyer View Post
Ok, so now that they rolled it back, can we create an AC FT consortium and do this .... properly?
Sure, I'll sign up to do the UX design, QA, and oversee the user testing and JIRA tickets, I'll even do it pro bono so we don't have to deal with this again. I can be reached at [email protected]
Sean Peever is offline  
Old Jan 25, 16, 11:09 am
  #225  
 
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I predict before end of the week they re-roll it out, after all they have fully beta tested now
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