New Air Canada Website!

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Old Apr 7, 18, 1:53 am   -   Wikipost
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Last edit by: jaysona
Wiki Link
Update: 14-Jan 2016, 00:50

The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Accessing the "old" website.

At the moment (09-Sep-2016) accessing the old and functional website is still possible.

The procedure to access the old website requires a few steps.

1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.

Alternatively for some clicking on one the following links will work for some as well.

https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true

"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
Most of the old website URLs now redirect to the new "beta" website.
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Old Jan 24, 16, 11:18 pm
  #181  
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Originally Posted by lcohen999 View Post
So...cannot find any way to access my eUp account


does anyone have a link ?

https://www.aircanada.com/ca/en/aco/...s/request.html
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Old Jan 24, 16, 11:24 pm
  #182  
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Originally Posted by Snow Goose View Post
...umm

Air Canada - I assume you have heard the terms "Beta testing" and "trial deployments" before? Or the standard approach of soft rolling major changes by notifying users to "check out our new site and please provide feedback, but click here to access the legacy site if desired". It also seems that no one bothered to test on mobile.

I wonder how much revenue has been lost during the past couple of days alone?

SG

^^^^^^^^^^


NOTE TO AIR CANADA:

If you want some of us to buy tickets from you, you might want to rethink this new overlay on your website that is sluggish to non-functional on many devices.
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Old Jan 24, 16, 11:25 pm
  #183  
 
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Originally Posted by Snow Goose View Post
...umm

Air Canada - I assume you have heard the terms "Beta testing" and "trial deployments" before? Or the standard approach of soft rolling major changes by notifying users to "check out our new site and please provide feedback, but click here to access the legacy site if desired". It also seems that no one bothered to test on mobile.

I wonder how much revenue has been lost during the past couple of days alone?

SG
Even United gave a long transition period when they launched their new site and had both sites available as they worked out kinks in the new one.
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Old Jan 24, 16, 11:26 pm
  #184  
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Originally Posted by LAman View Post
I still can't log in on my iPad and now I get the following message (haven't seen this one posted yet):

It is not possible to access our website in private browsing mode using this browser. If you'd like to access our website, you can turn off the privacy mode or use another browser.
I... have never heard this from any website, ever.

I guess they *really* want to use cookies to enable 'dynamic pricing' if you keep searching the same flights?
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Old Jan 24, 16, 11:26 pm
  #185  
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Originally Posted by eigenvector View Post
Even United gave a long transition period when they launched their new site and had both sites available as they worked out kinks in the new one.

SQ is currently doing exactly that.

EDIT: It did show a Beta offering the last time I went to check my bookings.
Just checked now and it looks like the changes have been implemented as there is a pop-up advising what they are (additional features)

Last edited by 24left; Jan 24, 16 at 11:39 pm
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Old Jan 24, 16, 11:27 pm
  #186  
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Originally Posted by LAman View Post
After you log in, click on the 'Altitude' button in the upper bar and the scroll down to About eUpgrades and eventually down on the right it says 'Access your e-Upgrade account'. However, when you quit that area, you get a message that says we're sorry...error 403 (at least I do).

Maybe there is another way, but I haven't found it yet.
i posted the link above

https://www.aircanada.com/ca/en/aco/...s/request.html

which then takes you to

https://services.aircanada.com/eupgw...vice/eupgrade/
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Old Jan 24, 16, 11:28 pm
  #187  
 
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Originally Posted by 24left View Post
SQ is currently doing exactly that.
Maybe AC lost the backup of the old site. @:-)
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Old Jan 25, 16, 12:05 am
  #188  
 
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Originally Posted by xLuther View Post
i suggest update your ipads, flush cache and browser history

but i suggest that as a weekly activity
Did that, rebooted, same result: "We're sorry..."
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Old Jan 25, 16, 12:06 am
  #189  
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Originally Posted by dyzs View Post
Maybe AC lost the backup of the old site. @:-)
Backup?
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Old Jan 25, 16, 12:09 am
  #190  
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Originally Posted by Sopwith View Post
Did that, rebooted, same result: "We're sorry..."
Forget that, it changes nothing and those of us with multiple devices that are current and clean already know that.

Did I mention my fingers are still swiping the screen waiting for the Air Canada site to scroll. Oh, ok, well then......
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Old Jan 25, 16, 12:39 am
  #191  
 
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Originally Posted by KenHamer View Post
Backup?
I wish there were better smilies for sarcasm.
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Old Jan 25, 16, 12:53 am
  #192  
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Originally Posted by dyzs View Post
I wish there were better smilies for sarcasm.
Hmmmmm

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Old Jan 25, 16, 1:49 am
  #193  
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I opened my browser on my desktop, clicked AC and got this.

Anyone check for grammar (see line above the flags)

"You're about to open the aircanada.com edition for , but it looks like....


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Old Jan 25, 16, 5:27 am
  #194  
 
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Should this thread have a wiki?

I was going to suggest a wiki to list the issues with the new website, so that AC IT could have a reference.

However, I think it would be more efficient to list the things that are working. Currently, that seems to be a very short list.

I also wonder about how secure the new site is. Something that is so riddled with bugs is unlikely to be secure. Would you want to enter your credit card information on the current site? I won't be booking anything online any time soon.
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Old Jan 25, 16, 6:48 am
  #195  
 
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Originally Posted by hydrogen View Post
If only they could remove the "Wait, don't leave..." pop-up when you don't complete a booking. Ugh
+1 it is annoying!
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