Jun 21, 2018, 3:36 pm
Last edit by: canadiancow
Pertinent details/events/articles:
- https://goo.gl/ioL7Tx
- Original email sent to Mr. Wong, accusing him of abuse of MLL privileges: https://www.flyertalk.com/forum/26733198-post38.html
- CBC article: https://www.cbc.ca/news/canada/briti...ourt-1.4717202
- VFTW post: https://viewfromthewing.boardingarea.com/2018/06/22/man-has-airline-status-yanked-for-refunding-tickets-after-using-airport-lounges-now-hes-suing/
- FBT story Air Canada ‘Super Elite’ Sues Airline After Status is Revoked for Using Airport Lounges Without Flying
- TPG post: https://thepointsguy.com/news/air-canada-super-elite-traveler-sues-carrier-over-revoked-airline-status/
Super Elite suspended; lawsuit filed but amicably settled out of court
Jul 20, 2018, 11:17 pm
#1066
Join Date: Dec 2014
Location: YVR
Programs: Bottom feeder Star Gold
Posts: 2,652
Jul 20, 2018, 11:28 pm
#1067
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
I won't say it is standard, at least to AC.
If you have a DHP status flagged by AC, then AC may have to disclose your personal information with AC. It does not necessary mean AC has to explain to you why you are DHPed.
But if your DHP status is flagged by a government agency, then AC has no obligation to provide the information to you.
Bottom line - PIPEDA may not be able to get you the answer why you are DHPed.
Jul 20, 2018, 11:40 pm
#1069
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
Jul 21, 2018, 11:50 pm
#1070
Join Date: Dec 2014
Location: YVR
Programs: AC SE100K, Marriott Titanium & LTP, NEXUS
Posts: 613
I just went through the 27 page court filing..very interesting read!
something caught my eyes regarding PIPEDA - do you think I can also file a PIPEDA request with AC about my DHP? I guess technically AC doesn't have a DHP for me - it is intended for someone else with similar name. Can I at least get to know exactly why their system flags me, since I've tried NEXUS and Redress # and none worked?
something caught my eyes regarding PIPEDA - do you think I can also file a PIPEDA request with AC about my DHP? I guess technically AC doesn't have a DHP for me - it is intended for someone else with similar name. Can I at least get to know exactly why their system flags me, since I've tried NEXUS and Redress # and none worked?
I posted about it here: why can't I check-in online? (OLCI)
Jul 22, 2018, 6:04 am
#1071
Join Date: Jan 2015
Location: CYYC/CYYZ
Programs: UA 1K, IHG Spire, Bonvoy Titanium, Hertz P.C., GE/NEXUS
Posts: 140
Congrats DC, glad it worked out for you! Just don't pull a canadiancow in the MLL shower now that they'll let you back in 
Jul 22, 2018, 6:48 am
#1072
Original Member
Join Date: May 1998
Location: Vancouver, Canada
Posts: 6,222
What important is they worked out the solutions, not who caved in more.
But to others in this forum who might find themselves in a similar situation the details are what would be important.
Of course that's why Air Canada will do whatever it can to keep those details secret.
Jul 22, 2018, 6:54 am
#1073
Formerly known as newbie elite
Join Date: Feb 2002
Location: YUL
Programs: IHG Diamond Ambassador, Accor Platinum, AC50K
Posts: 2,927
I would be shocked if we ever get the details, corporations usually NDA (not correct term before the legal pedants jump on it) these types of settlements so the juicy info never gets out, no?
Jul 22, 2018, 10:18 am
#1074
Join Date: May 2006
Location: MYF/CMA/SAN/YYZ/YKF
Programs: COdbaUA 1K MM, AA EXP, Bonbon Gold, GHA Titanium, Hertz PC, NEXUS and GE
Posts: 5,839
The speed with which the matter resolved suggests 1) that AC knew they had a problem and 2) they may well have been negotiating and DC filed cause of the SOL.
Jul 22, 2018, 12:27 pm
#1076
Original Poster
Join Date: Apr 2013
Location: YVR
Programs: Ice Cream Club, AC SE MM, Bonvoy Life Plat
Posts: 2,803
To be fair, the matter is not settled yet. Spoke prematurely. Waiting for ink to dry though...
In either case, the details will not be discussed.
One thing I have learned from all this is I think I will finish up my legal studies and qualify somewhere. But I'm leaning more towards the direction of the David Eby's realm than say, M&As and IPOs... and I just realized his name is "David."
In either case, the details will not be discussed.
One thing I have learned from all this is I think I will finish up my legal studies and qualify somewhere. But I'm leaning more towards the direction of the David Eby's realm than say, M&As and IPOs... and I just realized his name is "David."
Last edited by DrunkCargo; Jul 22, 2018 at 2:03 pm
Jul 22, 2018, 12:31 pm
#1077
Join Date: Jul 2006
Location: YYZ/LHR/SFO/SIN
Programs: AC SE100K
Posts: 282
You should probably not comment on the matter if the ink is not dry yet. I'd edit that last comment if I were you @DrunkCargo.
Jul 22, 2018, 2:39 pm
#1078
Join Date: Oct 2015
Location: YVR TLS
Programs: Air France Flying Blue, Altitude SE-100k, AAdvantage, United Mileage Plus, WS rewards, BonVoy Titan
Posts: 912
You should probably not comment on the matter if the ink is not dry yet. I'd edit that last comment if I were you @DrunkCargo.
Jul 22, 2018, 4:00 pm
#1079
Join Date: Sep 2007
Location: YYZ
Programs: TK*G, Marriott Gold, Hilton Diamond, IHG Plat
Posts: 678
My wife had a DHP issue last year, her name matches someone else who is DHP. We had it cleared with corporate security last year, and now she can check-in, but only when her Aeroplan # is on a booking.
I posted about it here: why can't I check-in online? (OLCI)
I posted about it here: why can't I check-in online? (OLCI)
Jul 22, 2018, 4:11 pm
#1080
Formerly known as newbie elite
Join Date: Feb 2002
Location: YUL
Programs: IHG Diamond Ambassador, Accor Platinum, AC50K
Posts: 2,927