AQD for flight pass bought in 2015
Jan 15, 2016, 8:26 pm
#1
Original Poster
Join Date: Jan 2014
Location: YYZ
Programs: AC SE100K, SPG Gold
Posts: 39
AQD for flight pass bought in 2015
Are you suppose to be able to earn AQD for flight passes purchased in 2015 but used in 2016?
The reason I asked is I recently flew YYZ-LAX today using my flex flight pass and only AQM posted in my Altitude account, no AQD.
If I am supposed to earn AQD, I am assuming this is an IT glitch? Who should I talk to about it?
Thanks for your help!
The reason I asked is I recently flew YYZ-LAX today using my flex flight pass and only AQM posted in my Altitude account, no AQD.
If I am supposed to earn AQD, I am assuming this is an IT glitch? Who should I talk to about it?
Thanks for your help!
Jan 15, 2016, 8:39 pm
#3
Join Date: Dec 2008
Posts: 4,519
AQD will post as a separate line in your Altitude account. It take a few extra days for the AQD to post in compare to the days required for AQM. They get process separately and you can get AQD even if AQM are missing (like in my very first flight of the year, still waiting to be 14 days before I can submit for missing miles 
)
)
Jan 16, 2016, 7:08 am
#6
Join Date: Aug 2010
Location: Why? Why? Zed! / Why? You? Elle! / Gee! Are You!
Programs: Irrelevant
Posts: 3,543
I'm still waiting for some of my segments to post as well.
I'm not too stressed about it though, they still have 11 months to get it sorted out.
Jan 16, 2016, 7:39 am
#7
Join Date: Nov 2005
Location: YYT/YYZ
Programs: AC*SE, AC*MM, SPG Gold, FPC Plat, HHonors Diamond, PC Plat Elite, R&C Club 5C, Hyatt GP
Posts: 2,201
Jan 16, 2016, 8:48 am
#8
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,791
It seems non-standard cases are still done manually. Then to go in three steps. first, miles post with no AQDs. Then a couple days later, the AQD column says "pending" as shown. Finally a couiple more days later the value appears.
Jan 16, 2016, 8:50 am
#9
Join Date: Oct 2013
Location: YEG
Programs: AC Lifetime SE100K, 3MM, SPG Lifetime Plat, Hertz PC, National Executive Elite
Posts: 2,901
Jan 16, 2016, 8:55 am
#10
Join Date: Aug 2010
Location: Why? Why? Zed! / Why? You? Elle! / Gee! Are You!
Programs: Irrelevant
Posts: 3,543
Jan 16, 2016, 9:11 am
#11
Join Date: May 2003
Location: CYSN
Programs: AC*SE100K 2MM, Lifetime Marriott Platnium Elite
Posts: 133
Took YYZ-YYC-YYZ earlier this week (East-West connector Flex). Return segment AQD has posted but not the outbound. No "pending" showing though in AQD column. As others have suggested, I'm sure it will sort itself out.
Jan 16, 2016, 9:48 am
#12
Join Date: Nov 2005
Location: YYT/YYZ
Programs: AC*SE, AC*MM, SPG Gold, FPC Plat, HHonors Diamond, PC Plat Elite, R&C Club 5C, Hyatt GP
Posts: 2,201
But my case should be completely standard. The pass was purchased in 2016.
Jan 16, 2016, 10:25 am
#13
Join Date: Oct 2011
Location: YVR
Programs: AC S100K
Posts: 978
Jan 16, 2016, 11:41 am
#14
Join Date: Feb 2012
Location: Toronto
Programs: Air Canada SE
Posts: 33
I had something similar with YYZ-CPH-YYZ on FP booking - the AQDs for the outbound flight posted the day after those for the return. So it should all work out.
Jan 16, 2016, 12:52 pm
#15
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,791
Anything other than a single leg ticket might require them to manually do the pro-rating based on GC miles...