I work at the airport/for the airline. You're wrong.
May 18, 2022, 12:28 am
#406
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Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
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Nice. Glad it worked out.
So if you hadn't had done your work to show the agent that you're in Y... you would've boarded with Zone 1 and sat in 12A.
I also assumed that all agents know that 2-cabin metal has Y starting at 12, and 3-cabin at 18... but I guess not.
But then again, I've seen agents not know their airport codes, despite it being part of their formal training.
So if you hadn't had done your work to show the agent that you're in Y... you would've boarded with Zone 1 and sat in 12A.
I also assumed that all agents know that 2-cabin metal has Y starting at 12, and 3-cabin at 18... but I guess not.
But then again, I've seen agents not know their airport codes, despite it being part of their formal training.
May 18, 2022, 12:53 am
#407
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May 18, 2022, 1:28 am
#408
Join Date: Apr 2015
Location: YVR
Programs: UA Premier Platinum
Posts: 3,759
The YYT check in agent who asked for my passport to complete my check in to YQQ this morning obviously missed this training. It was all my semi functional 4:30am brain could muster to deadpan "it's a domestic trip" without sarcasm.
May 18, 2022, 8:24 pm
#409
Join Date: Jan 2010
Location: YVR
Posts: 2,120
And you didn't come say hi to me at work?! So rude.
May 19, 2022, 3:46 pm
#410
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,568
Its an interesting observation, but its not something anyone needs to know. The computer should tell them the cabin, and there is always a seatmap. Yes, row 12 might be a bulkhead, but not always (and not even always on the same type); there is really no pattern to the other preferred seats, exit rows, etc; one has to check every time so why bother remembering one point of data that isn't exhaustively useful?
Last edited by RangerNS; May 19, 2022 at 3:55 pm Reason: dropped ]
May 20, 2022, 6:54 am
#411
Join Date: Oct 2013
Location: YOW
Programs: AC SE, FOTSG Platinum
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Its an interesting observation, but its not something anyone needs to know. The computer should tell them the cabin, and there is always a seatmap. Yes, row 12 might be a bulkhead, but not always (and not even always on the same type); there is really no pattern to the other preferred seats, exit rows, etc; one has to check every time so why bother remembering one point of data that isn't exhaustively useful?
While I agree it's a lot to ask every agent everywhere to memorize the exact layout of every preferred seat in the fleet, this one is a single detail that's universally true and frequently relevant.
Somewhere back in this thread is an issue I had where I was ticketed in PE, but the check-in agent insisted I couldn't be, because 777s don't have that cabin, and besides, I should know from the row number anyway.
May 20, 2022, 11:51 am
#412
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The point in this case is that there's no aircraft in the fleet for which Row 12 is business class. That's the entire point of that numbering convention, for example it's why on an E75, Row 4 is followed by Row 12.
While I agree it's a lot to ask every agent everywhere to memorize the exact layout of every preferred seat in the fleet, this one is a single detail that's universally true and frequently relevant.
Somewhere back in this thread is an issue I had where I was ticketed in PE, but the check-in agent insisted I couldn't be, because 777s don't have that cabin, and besides, I should know from the row number anyway.
While I agree it's a lot to ask every agent everywhere to memorize the exact layout of every preferred seat in the fleet, this one is a single detail that's universally true and frequently relevant.
Somewhere back in this thread is an issue I had where I was ticketed in PE, but the check-in agent insisted I couldn't be, because 777s don't have that cabin, and besides, I should know from the row number anyway.
May 20, 2022, 12:41 pm
#413
Join Date: Jan 2001
Programs: AC SEMM
Posts: 724
the Y starts at 12 convention predates PY on AC. Too expensive to update existing fleet. For whatever reason decided not to transition with new fleet such as 737… that would be my guess.
May 20, 2022, 2:24 pm
#414
Join Date: Oct 2013
Location: YOW
Programs: AC SE, FOTSG Platinum
Posts: 5,726
AC's approach here makes much more sense than the ad-hoc approach you see on airlines like Qantas, where Row 5 can be First, Business or Economy depending which aircraft you're on.
And yes, I believe the Row-12 convention predates PY by quite a bit, which is what tripped up my agent in the situation I described above.
And yes, I believe the Row-12 convention predates PY by quite a bit, which is what tripped up my agent in the situation I described above.
May 20, 2022, 3:17 pm
#415
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Pre-PY, widebody Y started at 18 on at least some aircraft, no?
But then the all-Y aircraft start Y at 1, which is always a mess when there's a DH4/CR9 swap.
But then the all-Y aircraft start Y at 1, which is always a mess when there's a DH4/CR9 swap.
May 20, 2022, 5:10 pm
#416
Join Date: Jan 2017
Location: Halifax
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Sounds like its a mostly misleading convention not worth learning about when the time you might professionally care, you are in front of a VDI with a seat map, anyway.....
May 20, 2022, 6:05 pm
#417
Join Date: Aug 2013
Location: YYZ
Posts: 72
A few weeks ago I flew DCA to YYZ in business class. My scheduled flight was cancelled due to weather and I was rebooked onto a flight the next morning (different flight #). The aircraft that was originally scheduled to fly out the previous day remained on the ground overnight and operated the newly scheduled flight instead.
Knowing this, but not knowing whether YYZ-DCA is typically double-catered, I asked the check-in agent in the morning whether breakfast would be served in business class. I was assured that it would be.
Later I asked the gate agent the same question, just to double check. Same answer. I therefore didn't buy breakfast at the airport.
There was no breakfast.
Knowing this, but not knowing whether YYZ-DCA is typically double-catered, I asked the check-in agent in the morning whether breakfast would be served in business class. I was assured that it would be.
Later I asked the gate agent the same question, just to double check. Same answer. I therefore didn't buy breakfast at the airport.
There was no breakfast.
May 20, 2022, 7:41 pm
#418
Join Date: Nov 2020
Location: YVR/YYZ
Programs: AC50K, *A Gold, Marriott Titanium (LGE), Hilton Diamond
Posts: 376
So I'm sitting in the YYZ Signature Suite a la carte dining now. I'm 22.
I'm asked if "I'm of age" to which I replied "yes". I'm then asked for my ID, which I provide. I'm then told that the federal drinking age in Canada is 23 and they can't serve me. I'm told that the same reason why the Air Canada staff have to wear masks mandates a 23 year old drinking age. I ask for the manager who takes my ID and after 10 minutes, says that I'm OK as the federal drinking age is 21...
I've been flying AC for 4ish years now and have been served with no problem. I provide ID whenever required, no issues there.
To be told that the "federal drinking age" is 23 is ridiculous.
Anyways...it's a nice lounge...
I'm asked if "I'm of age" to which I replied "yes". I'm then asked for my ID, which I provide. I'm then told that the federal drinking age in Canada is 23 and they can't serve me. I'm told that the same reason why the Air Canada staff have to wear masks mandates a 23 year old drinking age. I ask for the manager who takes my ID and after 10 minutes, says that I'm OK as the federal drinking age is 21...
I've been flying AC for 4ish years now and have been served with no problem. I provide ID whenever required, no issues there.
To be told that the "federal drinking age" is 23 is ridiculous.
Anyways...it's a nice lounge...
May 20, 2022, 8:19 pm
#420
Join Date: Nov 2020
Location: YVR/YYZ
Programs: AC50K, *A Gold, Marriott Titanium (LGE), Hilton Diamond
Posts: 376
Yeah, I'm definitely writing in. Even though we're delayed a good hour, the fact they took my ID for 10-20 minutes to "confirm" it was pretty ridiculous.