Sorry, he was met on the flight where he crossed 3MM.

There's been a concierge waiting at the door of the aircraft (not waiting for me, but visibly there) on the few international flights I've taken.

There's also been a concierge waiting when I asked for one or when I needed one (even if I hadn't asked).

It doesn't make sense to have a concierge meet every SE on every flight. If I'm flying SFO-YYZ, direct, and there are no problems, I don't want or need any interaction when I land.

Their frontline staff don't seem any less grumpy than your average NA airline, so I doubt it. But I've never had any status with them, so maybe they give a lot more latitude to the folks that take care of status passengers.

My absolute worst airport experience was with AA. I have never wanted to punch someone so hard.

IRROPS, misconnected, they downgraded me from paid F to Y on a flight that was F6, and then refused to put me back in F until I got a supervisor involved.

Ugh just thinking about that night still gets my blood boiling.

I expect Aeroplan to answer the phone - have a family emergency and want to change a flight to get to Ont (from BC) asap. Tried to get through on the 800 number for past few hours but only get a busy signal. Also tried the direct 514 number which just rings and isn't answered.

Don't punish me just because YOU don't fly to my final destination. If I fly you as far as I can, and that's 49,000 of my 130,000 Star Alliance AQM, don't tell me I'm not SE.

Why not accrue to the program of the other 81k?

less miles/not flying enough to get status at all there/orphaned miles?

Hmm. Well in that poster's case, 37.69% of his flying is on AC. Why should AC have to bear the cost to provide him with benefits? I'm with cow on this one. The days of people getting SE with min. spend by flying UA...that makes no sense. If people fly UA all the time, go with MP. Why should AC have to pay for someone's benefits? It makes no business sense (for AC)

Late to the party, but that's typical for me.



It was September 1998, and I was about to cross the CP 85K Executive Platinum threshold for the first time. I had picked up a $290 all in YVR-BOS return weekend websaver fare, and upgraded both ways. That flight would put me over the EXP threshold.

While waiting in the transborder lounge (now the Alaska Airlines lounge) I was surprised to be tracked down by a CP concierge (Monique) who introduced herself and the concierge program, noting that I would be EXP by the time I returned home. She listed all the benefits (including holding a plane for maybe 10 minutes if I was running late.) She also gave me business cards for the concierge service, and wrote in the direct YVR number (which I think was the concierge's mobile phone.)

No signs, no gift basket, no announcements. But then I was only crossing 85K for the first time. Still, a very treasured moment in my flying career.

CP had concierge? Was plat member for many years, never hurd or saw a CP concierge. AC has welcomed me on a few flights every year, plus always at gate if there is a miss connect or weather problem.

Never waited more than 60 seconds for AC or Aeroplan to answer the phone on SE line. Usual answer time is 5 to 10 sec. Are you phoning the SE line?

The concierge service was a CP product through and through. AC never had such service until it inherited CP's service when it took over CP. Until that time, Air Canada's so-called concierge service was basically a hotel concierge service -- "for all non-air travel needs that one might have--booking theatre tickets, dinner reservations etc." ( http://www.flyertalk.com/forum/searc...rchid=25628797 )

It's one of the very few things (perhaps the only thing) AC kept of CP.

http://www.flyertalk.com/forum/air-c...e-program.html




BTW, CP never had a "plat" level. They had Club, Gold and Executive Platinum.

I adored the CP concierge service. And in YHZ they at first didn't have a concierge, so some of the lounge staff took it upon themselves to perform as much of the concierge's duties as they were allowed.

No, not an SE anymore and phoned regular CS line - finally got through just before they closed up and got flights for later today - rep was great.

I'll update my profile to take out the SE

It's SAA, so the opportunities for award redemption are limited (all of my travel to Africa is for work and not play). I also wouldn't be able to upgrade on AC flights, which is what I usually use in North America.