iOS app - wrong gate
 

Since the latest update, the app has been giving notifications about boarding (nothing fancy, just a reminder 1 minute before scheduled boarding). The interesting part is that so far, it has consistently directed me to the wrong gate. It failed at YYZ, YYC and OGG without a single irrop or gate change. Anybody else had this experience?

AC: I don't use Twitter and I refuse to spend more time on phone/email with you than necessary, so this is the only notice you'll get from me.

These things, should be just a simply programming logic?

Well there's yer problem.

Try TripCase or TripIt, rather than the AC App

Much better at notifying you of gate changes

Yes, I've had the same experience. Last 2 flights out of YYC the app was showing the wrong gate.

I do use worldmate and it has shown the right gate every time... Which is why I started noticing :)

Terrible implementation.

And as for the boarding notification, what use is it when it still notifies you of the original boarding time when the flight has been delayed an hour or two? Or for your old flight when you have been moved to a different one?

I had the same experience in YYZ yesterday. The AC app displayed the correct gate, but the push notifications showed the wrong gate.

Add insult to injury: it doesn't forget old reservations! I get boarding notifications for flights for which I don't hold a boarding pass and that don't show up in "my flights" anymore because I've changed / cancelled them! Very confusing AC :td::td::td:

Um, has looking at the departure boards in terminals gone out of style?

I've been in a boat-load of terminals on my Mini-RTW over the last 3 weeks and they always told me
a) what gate,
b) on time or delayed.

IST was a bit slow in posting, but did post the gate in time for us to get there before boarding started...

I honestly don't use the boards. Too slow. E.g. at the YYZ PPL, the boards have to cycle through two pages of flights. Wastes time IMO...

I don't use the AC app as they don't support my phone. However, the free app I use pulls data from Bing and it's always updated ASAP once a gate change is made. Maradori can probably vouch for me on this too as he most likely uses the same app called "Flight Status". 'Dori?

I've got worldmate to tell me what gate and if there are delays (unfortunately it doesn't seem to read cancellation confirmations very well).

What annoys me is that AC sends wrong information. I've reverted to disabling it now... Still classified as a major fail in my book.

Yes, but the point of the update is that now you'll be able to get incorrect gate information on your Apple Watch.

The boards downstairs right after security are fine and they don't cycle. I always check the boards - they haven't steered me wrong yet. Smartphone apps - not quite as reliable. I've more than a few AC app (both BB & iOS) notifications tell me that my next flight involves time travel. :rolleyes:

Yes, but if you're headed to say gate 40 at YYZ, you have to turn right to then look at the board. Then you have to find your flight, and then your gate.

I'm not sure how Bing figures out the gate #, i'm sure AC is feeding them the same info as the airport (or whatever the feed is), but when there's a gate change, I get a thing that pops up at the top of my phone with something like AC XXX has updated flight info - or something, and I go in and I see the new gate. Right down to the minute-ish they announce it via the PA that there's been a gate change. I'm not as big of a time stickler as you jaysona, I just like hacking life and ever being more efficient while building in sufficient time "just in case" (traffic etc as I live far from YYZ)

Does the AC app do that? I mean if AC has an app for the iOS platform, surely it can do that. Oh wait. :rolleyes: