My AC-VIA Rail Protection Experience
Feb 10, 2020, 3:33 pm
#76
Join Date: Mar 2005
Location: YHZ
Programs: HH Gold, MR Gold, SPG Gold
Posts: 87
A few months ago I booked YHZ-YYZ-YGK for Feb 29 that was to get us to YGK in the morning. With recent schedule changes there is now just one late night YYZ-YGK flight on that date. I asked an AC agent if we would be able to use our AC tickets to take VIA from Toronto to Kingston instead, but she didn't know. My son has used the VIA agreement a couple times recently due cancelled flights. I'm wondering if it can also be used for a schedule change situation like this one?
Last month I needed an agent to fix up our return on Mar 9 due to another schedule change. But, the outbound was left as is, along with a note that I could still change to an earlier YYZ-YGK flight if one appeared. At this point, it doesn't look like there will be any, so I wonder if they will let me drop YYZ-YGK? We get to YYZ early on Feb 29 and we'd like make our own way to Kingston in the morning.
Feb 11, 2020, 6:35 pm
#78
Join Date: Dec 2019
Programs: AC E35K
Posts: 9
It should be a bilateral agreement, but there's no way AC has the slack capacity to accommodate the extra pax.