Jagboi

Truro is a regular stop for The Ocean, so you should be able to board there. Some stops are what are called flag stops, where they only stop to pick up or drop off passengers on advance notice. I think it's 24 hours notice, but it depends on which train/route it is.

aznfreak007

https://www.google.com/url?sa=t&rct=...q9BLZBsI7T3dbW

if there are segments that follow the disrupted segment, i think that it would be wise to call AC to prevent cancellation of ticket because one took the train instead.

canadiancow

AC does not auto-cancel when you no-show if you're checked in. That could change with Amadeus running DCS, but that's not the case yet.

sokolov

The question is not if you can board there but if you can board there with your AC boarding pass. Truro is not XDG.

aznfreak007

from the document below, it should be a yes provided that one travels on a matching route with a FIM (AC or non AC issued ticket) or a boarding pass from a AC issued ticket

https://www.google.com/url?sa=t&rct=...q9BLZBsI7T3dbW

karlpenney

My return is on the same ticket as the outbound. If I'm checked in for the YYZ-YGK segment, but don't fly it, can I still keep the return? An agent said to just let them know and they would set the coupon status to something, but I didn't catch the term she used.

SparseFlyer

FRFT (forfeit).

SparseFlyer

To be honest, I think you do. But I can see how a VIA agent will not tell a passenger to return to Pearson to get a paper FIM when there's a snow storm outside...




Plus I think now they may just check the flight status online.




Now, what I want to see is someone repro their YULYVR on VIA rail 🤣

aznfreak007

that someone would smell awfully bad and tired when he arrives at the destination after spending over 5 days on a economy seat without access to shower.

Jagboi

Does the reprotection agreement honour class? I.E. if I have a J ticket for YYZ-YVR, will an AC boarding pass translate to sleeper class on The Canadian?

Or is the agreement only valid in the Eastern triangle?

canadiancow

Pre-Amadeus, I would have said "you're fine". But I don't know how AC has Amadeus configured to work, and several days (I assume you're not doing an immediate turn in YGK) is long enough for the reservation system to run its own logic.

You're one of the few FTers I continue to learn from. <3

I know for a fact it honors class. But I don't know if it honors transcons.

I had a bit of a fight over YGK-YYZ on a business class ticket, because that segment was (obviously) in Y. I sat in Y on the train. I couldn't use my credit cards because, at the time, VIA didn't have electronic card readers. And my cards don't have the raised numbers for the imprint machine. Not that I was really happy spending cash on a 3 hour train ride that should have been a 15 minute flight.

pitz

The question there is if they're booked in Signature Service on a widebody (ie: AC's highest 'class' of domestic service), do they get to ride the Prestige Cabin on The Canadian (VIA's highest class of service)?

lallied

Have been through this many times, and while the answer keeps changing I believe the following is true and confirmed with VIA agent when had to do this week.

1). you need the itinerary printed out AND the BP , whatever AC says (they always say BP but VIA says not true).
2) AC can in fact book the train for you and give you a ticket or at least the locator., Only concierges have ever done that for me.
3) They can also give you a FIM, but again only concierges ever do.
4) the flight has to be cancelled according to AC to be able to do, and they will not give you a FIM or ticket if not actually cancelled. Having said that concierges have helped when very delayed for example and have managed to get a ticket from VIA with BP and itinerary even when not actually cancelled.
5) Via have always said #1 - but AC story changes every time have to invoke. 6) if you want to do, have to get a physical ticket from VIA agent at station unless a concierge books a revenue for you and prints out paper ticket for you.

So, if you are cancelled at mid nite and want the 6.40 am train, you have to be queuing in whats a long queue by 5.55 am to actually use this.

Otherwise, do what I now do which is book the train ticket and claim the refund cost from AC of the cancelled segment if, when you get to train station, no time or personnel to exchange for a 'free' ticket.

Finally, AC have never credited me with the segment or AP miles despite having asked numerous times, though its clear they should.

azhang24

Don't think so, seems like a one-way agreement. VIA has not offered any reprotection thus far onto other transportation. They have just been cancelling and refunding people.

global happy traveller

VIA used to charter private buses or operate on a reciprocal basis w the motor coach carriers.