FAQ: How to Save Money/YQ on Aeroplan Europe redemptions
May 7, 2017, 8:27 am
#331
Join Date: Jan 2004
Location: YUL
Posts: 968
Since 2014, as I previously wrote, I have always been charged extra YQ for changes made after the trip started. Curiously though, when YQ was lower ( from LH to LX) agent refused to adjust. Inconsistent as usual.
May 7, 2017, 11:50 am
#332
Join Date: Nov 1999
Location: MEX/YVR/YYF
Programs: AS MVP/AC75K/AM Gold/UA*S/SPG-Marriott Lifetime Titanium/Accor-FPC Gold/HHDiamond/Hyatt Exp
Posts: 5,035
This. ^
So after 1 hour, 22 mins, this clueless YVR-based AP agent finally got a supervisor to 'review' the additonal $952 CAD add coll showing in her faultless AP system and advised they would override the system on a one-time exception basis and not charge the additional YQ even though the system is 'correct' in her words. She was wholly incompetent. The final tally was a refund of $80isd CAD for Portugal/US taxes and new taxes of $28 CAD for German taxes, which is what it should have been when the call started.
I have rarely come across such an obstinate agent and have provided feedback to one of the YUL supervisor contacts I have on file, as the call should be pull for retraining.
Some will say it should have been a HUCA situation, but I couldn't let this one go.
While on hold I had the chance to re-review the Aeroplan Myths....
So after 1 hour, 22 mins, this clueless YVR-based AP agent finally got a supervisor to 'review' the additonal $952 CAD add coll showing in her faultless AP system and advised they would override the system on a one-time exception basis and not charge the additional YQ even though the system is 'correct' in her words. She was wholly incompetent. The final tally was a refund of $80isd CAD for Portugal/US taxes and new taxes of $28 CAD for German taxes, which is what it should have been when the call started.
I have rarely come across such an obstinate agent and have provided feedback to one of the YUL supervisor contacts I have on file, as the call should be pull for retraining.
Some will say it should have been a HUCA situation, but I couldn't let this one go.
While on hold I had the chance to re-review the Aeroplan Myths....
May 7, 2017, 6:33 pm
#333
Suspended
Join Date: Mar 2017
Programs: AC
Posts: 2,167
This is precisely how it should work. Changes after a trip start should not effect fuel surcharges at all - even if it means a reduction in surcharges or an addition of surcharges. Speak to a supervisor.
May 12, 2017, 3:43 am
#335
Join Date: Mar 2015
Location: YVR
Posts: 1,076
Can someone explain to me how exactly YQ works when combing multiple carriers?
For example, if my itinerary includes AC, TK, TG, and SQ (YVR-YYZ-IST-BKK-SIN-SFO-YVR), how do I figure out in advance what the YQ would be? It doesn't seem as simple of adding up the YQ charged by AC and TG on an individual segment basis (per ITA matrix).
For example, if my itinerary includes AC, TK, TG, and SQ (YVR-YYZ-IST-BKK-SIN-SFO-YVR), how do I figure out in advance what the YQ would be? It doesn't seem as simple of adding up the YQ charged by AC and TG on an individual segment basis (per ITA matrix).
May 12, 2017, 7:14 am
#336
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM
Posts: 23,293
Can someone explain to me how exactly YQ works when combing multiple carriers?
For example, if my itinerary includes AC, TK, TG, and SQ (YVR-YYZ-IST-BKK-SIN-SFO-YVR), how do I figure out in advance what the YQ would be? It doesn't seem as simple of adding up the YQ charged by AC and TG on an individual segment basis (per ITA matrix).
For example, if my itinerary includes AC, TK, TG, and SQ (YVR-YYZ-IST-BKK-SIN-SFO-YVR), how do I figure out in advance what the YQ would be? It doesn't seem as simple of adding up the YQ charged by AC and TG on an individual segment basis (per ITA matrix).
If YYZ-IST is on TK - you will pay YQ for YVR-YYZ and BKK-SIN (at most - sometimes AC will 'forget' the YVR-YYZ in this case)
May 12, 2017, 8:49 pm
#337
Join Date: Mar 2015
Location: YVR
Posts: 1,076
What is the difference between the 2 scenarios? Carrier on longest leg?
May 13, 2017, 9:02 pm
#339
Join Date: Mar 2015
Location: YVR
Posts: 1,076
Does the same rule apply to other airlines as well (no AC involved in entire itinerary).
Also, what's YR? Is this passed on for award bookings as well?
Last edited by pentiumvi; May 13, 2017 at 9:16 pm
May 13, 2017, 9:51 pm
#340
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
May 13, 2017, 9:53 pm
#341
Join Date: Jan 2011
Location: YVR to SEA
Posts: 2,532
Oh, so for example, you mean I would need to go on ITA and search YVR-SIN, while choosing AC as the transocean leg to determine YQ?
Does the same rule apply to other airlines as well (no AC involved in entire itinerary).
Also, what's YR? Is this passed on for award bookings as well?
Does the same rule apply to other airlines as well (no AC involved in entire itinerary).
Also, what's YR? Is this passed on for award bookings as well?
Jun 21, 2017, 3:15 pm
#342
Join Date: Aug 2010
Location: YWG
Programs: Aeroplan, MileagePlus, Marriott Rewards
Posts: 2,159
OK, this is admittedly not Europe but I was nevertheless amazed to see discount market rewards for YWG-SYD in April 2018 with very appealing YQ.
All AC itinerary, YWG-YVR-SYD and then SYD-YVR-YWG
4 Y seats (2 adult, 2 kids - not sure if it matters) for 346,000.
But the kicker: total YQ of $556.24. Even lower than UA, and without the hassle of the US connection. I'm not sure if that's old news or what, but in the past AC to SYD always generated YQ into the thousands for 4 seats.
All AC itinerary, YWG-YVR-SYD and then SYD-YVR-YWG
4 Y seats (2 adult, 2 kids - not sure if it matters) for 346,000.
But the kicker: total YQ of $556.24. Even lower than UA, and without the hassle of the US connection. I'm not sure if that's old news or what, but in the past AC to SYD always generated YQ into the thousands for 4 seats.
Jun 21, 2017, 4:14 pm
#343
Suspended
Join Date: Mar 2017
Programs: AC
Posts: 2,167
Shocking. Has the carrier surcharge changed for business class tickets to Sydney?
Jun 21, 2017, 7:11 pm
#344
Original Poster
Join Date: Mar 2007
Posts: 4,784
OK, this is admittedly not Europe but I was nevertheless amazed to see discount market rewards for YWG-SYD in April 2018 with very appealing YQ.
All AC itinerary, YWG-YVR-SYD and then SYD-YVR-YWG
4 Y seats (2 adult, 2 kids - not sure if it matters) for 346,000.
But the kicker: total YQ of $556.24. Even lower than UA, and without the hassle of the US connection. I'm not sure if that's old news or what, but in the past AC to SYD always generated YQ into the thousands for 4 seats.
All AC itinerary, YWG-YVR-SYD and then SYD-YVR-YWG
4 Y seats (2 adult, 2 kids - not sure if it matters) for 346,000.
But the kicker: total YQ of $556.24. Even lower than UA, and without the hassle of the US connection. I'm not sure if that's old news or what, but in the past AC to SYD always generated YQ into the thousands for 4 seats.
86500 per person only, and tax/fee/YQ CAN be lower than Fixed rewards
Jul 10, 2017, 7:02 am
#345
Join Date: Oct 2015
Location: yyz
Programs: Aeroplan SE50K, Marriott Platinum, BW Diamond, Hilton Gold
Posts: 33
Hi to everyone on the forum. I have a question regarding the NA-europe redemption.
Would someone know that which of the no or low YQ carriers have PE seats that gets available to book to Europe? Looking to book for next summer on PE for 4 people. I see that AC has sale for economy for 172000 miles for all 4. Is that better deal? But taxes are close to 2000.
Thanks
Would someone know that which of the no or low YQ carriers have PE seats that gets available to book to Europe? Looking to book for next summer on PE for 4 people. I see that AC has sale for economy for 172000 miles for all 4. Is that better deal? But taxes are close to 2000.
Thanks