Nov 1, 2017, 1:32 pm
Last edit by: yyznomad
Access to the Montreal (YUL) International Maple Leaf Lounge™ (MLL)
Latest news, as per The Altitude Report, "October Edition", sent on November 1, 2017:
Our Montreal International Maple Leaf Lounge™ next to Gate 52 offers a peaceful, sophisticated place to relax before taking flight. As a friendly reminder, eligible customers who are departing on an international flight may access the lounge, regardless of the departure gate. Those departing on a domestic flight may only access the international lounge if their departure gate is between 50 and 68. They can also access the domestic Maple Leaf Lounge next to Gates 1 and 3.
An aside from yyznomad: (November 1, 2017)
From my own insider information, there was a recent meeting to discuss access to the YUL International MLL. It was to discuss access eligibility for domestic flights, due to overcrowding. I found this out due to an experience where I was flying out of Gate 50 on a domestic flight and was denied by both a lounge agent and a concierge seated next to him. After patiently waiting for them to reconfirm the rules, only upon my insistence, did they let me in. The agent vehemently advised that it was Gate 52 and higher and told me to talk to the concierge next to him. The concierge then asked the same agent what the rule was, and sided with the agent without verifying.
Two days later, another agent apologized on their behalf for getting it wrong as it was still Gate 50 to 68. In any case, the rule still stands for gates 50-68.
Also, if you got in, but as an exception to the rules, then consider yourself simply as lucky.
So don't be afraid to stand your ground, with or without printed proof. So as long as you are eligible, stand your ground! You are most likely to get an agent who won't know the rules and wrongly turn you away.
Latest news, as per The Altitude Report, "October Edition", sent on November 1, 2017:
Our Montreal International Maple Leaf Lounge™ next to Gate 52 offers a peaceful, sophisticated place to relax before taking flight. As a friendly reminder, eligible customers who are departing on an international flight may access the lounge, regardless of the departure gate. Those departing on a domestic flight may only access the international lounge if their departure gate is between 50 and 68. They can also access the domestic Maple Leaf Lounge next to Gates 1 and 3.
An aside from yyznomad: (November 1, 2017)
From my own insider information, there was a recent meeting to discuss access to the YUL International MLL. It was to discuss access eligibility for domestic flights, due to overcrowding. I found this out due to an experience where I was flying out of Gate 50 on a domestic flight and was denied by both a lounge agent and a concierge seated next to him. After patiently waiting for them to reconfirm the rules, only upon my insistence, did they let me in. The agent vehemently advised that it was Gate 52 and higher and told me to talk to the concierge next to him. The concierge then asked the same agent what the rule was, and sided with the agent without verifying.
Two days later, another agent apologized on their behalf for getting it wrong as it was still Gate 50 to 68. In any case, the rule still stands for gates 50-68.Also, if you got in, but as an exception to the rules, then consider yourself simply as lucky.
So don't be afraid to stand your ground, with or without printed proof. So as long as you are eligible, stand your ground! You are most likely to get an agent who won't know the rules and wrongly turn you away.
YUL International MLL
Apr 1, 2019, 10:33 am
#286
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Apr 1, 2019, 12:52 pm
#287
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
Apr 1, 2019, 4:18 pm
#288
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,302
I remember quite a few YVR/YYC/YEG-YUL red-eyes during EYW where I'd grab a shower before a TB connection.
Actually, if you're walking from DOM to TB, will they let you into the "international" area first? I can't recall where the cutoff is for TB compared to where the international gates start.
Actually, if you're walking from DOM to TB, will they let you into the "international" area first? I can't recall where the cutoff is for TB compared to where the international gates start.
Apr 1, 2019, 8:54 pm
#289
Join Date: Aug 2014
Location: YQB
Programs: AC SE
Posts: 2,139
I remember quite a few YVR/YYC/YEG-YUL red-eyes during EYW where I'd grab a shower before a TB connection.
Actually, if you're walking from DOM to TB, will they let you into the "international" area first? I can't recall where the cutoff is for TB compared to where the international gates start.
Actually, if you're walking from DOM to TB, will they let you into the "international" area first? I can't recall where the cutoff is for TB compared to where the international gates start.
May 14, 2019, 12:20 pm
#290
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
I will be on the TK flight YUL-IST next year, in J, and wonder whether I would have access to the International MLL? I am Star Alliance Gold too, if that would help.
Is this MLL open late at night, as TK departs after 10:30 pm.
Is this MLL open late at night, as TK departs after 10:30 pm.
May 14, 2019, 12:43 pm
#291
Suspended
Join Date: Aug 2018
Posts: 669
Yes, you will have lounge access. The lounge will only be open if AC has late flights or TK is willing to pay the staffing.
May 14, 2019, 1:08 pm
#292
Join Date: Aug 2014
Location: YQB
Programs: AC SE
Posts: 2,139
May 14, 2019, 1:13 pm
#293
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Thanks to you and 5mm for both responses. I did some digging in the AC web page and could find a posted schedule for the YUL Intl MLL only through October 2019. While it is true that the lounge closes at 20:30 currently, it is scheduled to remain open to 22:30 between June and October.
Does anyone know when the lounge schedule is typically updated? Perhaps when the autumn flight schedule changes are announced?
Does anyone know when the lounge schedule is typically updated? Perhaps when the autumn flight schedule changes are announced?
May 14, 2019, 2:52 pm
#294
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Thanks to you and 5mm for both responses. I did some digging in the AC web page and could find a posted schedule for the YUL Intl MLL only through October 2019. While it is true that the lounge closes at 20:30 currently, it is scheduled to remain open to 22:30 between June and October.
Does anyone know when the lounge schedule is typically updated? Perhaps when the autumn flight schedule changes are announced?
Does anyone know when the lounge schedule is typically updated? Perhaps when the autumn flight schedule changes are announced?
The YUL International MLL schedule changes frequently (more than any other MLL). You should just check every so often for updates.
May 14, 2019, 4:23 pm
#295
Join Date: Aug 2014
Location: YQB
Programs: AC SE
Posts: 2,139
@transportprof
The YUL International MLL schedule changes frequently (more than any other MLL). You should just check every so often for updates.
The YUL International MLL schedule changes frequently (more than any other MLL). You should just check every so often for updates.
May 14, 2019, 4:25 pm
#296
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Also, sometimes the published schedule on the web does not match the schedule posted by the door in the airport. I recall @DrunkCargo posted something about this a little while ago.
Yay.
May 14, 2019, 4:43 pm
#297
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
@transportprof
The YUL International MLL schedule changes frequently (more than any other MLL). You should just check every so often for updates.
The YUL International MLL schedule changes frequently (more than any other MLL). You should just check every so often for updates.
Also, sometimes the published schedule on the web does not match the schedule posted by the door in the airport. I recall @DrunkCargo posted something about this a little while ago.
Things out here in Vancouver are quite sedate and predictable, by comparison.
May 14, 2019, 4:47 pm
#298
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
This is most helpful, and interesting. I wonder why the YUL MLL schedule is so volatile, and the correspondence between what is published and what is practiced there so unpredictable?<br /><br />Things out here in Vancouver are quite sedate and predictable, by comparison.
Of course if you have something like a transborder or domestic connection to international that is during such times and your cnx is more than, say, a few hours, you could be relegated to the concourse... which isn't necessarily the worst thing, but it sucks if you have a paid J ticket and can't stay in the lounge until your flight.
May 18, 2019, 4:02 pm
#299
Join Date: Apr 2013
Location: YVR
Programs: Ice Cream Club, AC SE MM, Bonvoy Life Plat
Posts: 2,803
Tldr sorry
Domestic itin gate 50, no intl mll.
According to Jerry the call centre concierge (yes I'll name him.. he can sue me) 3-4 months ago. According to so many staff at YUL, 3-4 weeks ago.
why does this matter to me? I'm a sweaty mess right now. But whatever, fk Yul YVR.
Domestic itin gate 50, no intl mll.
According to Jerry the call centre concierge (yes I'll name him.. he can sue me) 3-4 months ago. According to so many staff at YUL, 3-4 weeks ago.
why does this matter to me? I'm a sweaty mess right now. But whatever, fk Yul YVR.
May 18, 2019, 4:12 pm
#300
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Tldr sorry
Domestic itin gate 50, no intl mll.
According to Jerry the call centre concierge (yes I'll name him.. he can sue me) 3-4 months ago. According to so many staff at YUL, 3-4 weeks ago.
why does this matter to me? I'm a sweaty mess right now. But whatever, fk Yul YVR.
Domestic itin gate 50, no intl mll.
According to Jerry the call centre concierge (yes I'll name him.. he can sue me) 3-4 months ago. According to so many staff at YUL, 3-4 weeks ago.
why does this matter to me? I'm a sweaty mess right now. But whatever, fk Yul YVR.