R0P9 -- The End of IKK?
Jan 4, 2015, 9:19 am
#91
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Jan 4, 2015, 9:21 am
#92
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So, it might come down to "we budget one upgrade per $10,000 spend" or "SEs should expect to be able to IKK the equivalent mileage earned by flying without restriction etc etc.
This silly game of chicken isn't constructive wher AC markets something, regrets it, and then blames their SEs for the losses.
Jan 4, 2015, 9:26 am
#93
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Jan 4, 2015, 10:08 am
#94
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Instead of leaving us guessing and assuming what AC might or might not intend, why not give us AC's idea of a "good SE" and what AC might be able to offer in return to them.
So, it might come down to "we budget one upgrade per $10,000 spend" or "SEs should expect to be able to IKK the equivalent mileage earned by flying without restriction etc etc.
This silly game of chicken isn't constructive wher AC markets something, regrets it, and then blames their SEs for the losses.
So, it might come down to "we budget one upgrade per $10,000 spend" or "SEs should expect to be able to IKK the equivalent mileage earned by flying without restriction etc etc.
This silly game of chicken isn't constructive wher AC markets something, regrets it, and then blames their SEs for the losses.
If the SE falls above the "expectation" then they are going to ask that they get more because they are above average etc.
If one falls below it they are going to feel bad about themselves, worried that benefits will get cut, and go somewhere else where they are appreciated and praised.
There is actually no good that can come out of sharing a number like that in the long term.
Jan 4, 2015, 12:09 pm
#95
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I think part of the problem is that the international long hauls seem to be much more restricted. Domestic/transborder/sun seems to still have at least some availability but the long hauls look unobtainable.
Since the inventory management system has had much added complexity (many more options is by definition more complexity), it's quite possible that employees aren't even realizing that they're eliminating the IKK benefit as a side effect of some other action.
Since the inventory management system has had much added complexity (many more options is by definition more complexity), it's quite possible that employees aren't even realizing that they're eliminating the IKK benefit as a side effect of some other action.
Look at how ac.com wouldn't let you book int'l return trips for days and it didn't get fixed until I got in touch with Ben.
Another example, I always booked J for YVRYULBRUKGL on the AC website Some change happened on their site a few months back making it really hard to book this route easily....so I've moved on a book it elsewhere...or more likely I just book via IST on TK now. My guess is there is no way any AC staff member knows they've killed off this direct revenue.
Jan 4, 2015, 4:02 pm
#96
Formerly known as tireman77
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The notion of a 'good SE' versus (I'll assume) a 'bad SE' is illogical to me, and i'd like to understand what you are alluding to.
Jan 4, 2015, 4:13 pm
#97
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Jan 4, 2015, 5:58 pm
#99
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Check this thread out on UA Forum:
http://www.flyertalk.com/forum/unite...ss-2015-a.html
IMHO, AC long Haul J cabin has had little or no upgrade or award space in 2014.
In 2014 I tried to get award space for 1 seat from SYD, was unable to get any for the whole year. On United not only did I get a saver award in low season; also for DEC 20 SYD-LAX. SFO-SYD 3 JAN 2015 . Not 365 days booked mid Nov 2014.
In addition had 100% success on upgrades to MEL & SYD. All cleared well in advance. Not at the gate.
When early in 2014 I discovered Air Canada was severely restriction upgrade & award inventory on its lnternational flights, I decided it was time I also restrict my loyalty. Thus for the first time in 2014 since 2003 not $ was spent on flights to Australia for myself & our company employees. All went to United.
Last week we booked 6 employees for travel in FEB 2015 to SYD, All on United. United got it because in Nov 2014 I was able to get saver award from SYD for Christmas Travel in First Class. AC lost over $2.5K per ticket.
Loyalty is 2 ways. Not one way.
Last edited by yyzprincess; Jan 4, 2015 at 6:49 pm
Jan 4, 2015, 7:40 pm
#100
Join Date: Feb 2005
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However, if one tries to redeem a seat at 8~9 months in advance, and after checking everyday for the two weeks prior and two weeks after the preferred travel date and there is absolutely NO availability, it's a "scam".
Example: Take a look at AC15 and AC16, when do you ever see an "I" reward seat ever available for Classic redemption?
I don't expect to find seat on every flight, but I should be able to find seats on at least some flights. If there is no seat on any day for four consecutive weeks at 8~9 months out, my conclusion is that there is simply no seat ever available.
Releasing some reward seats for redemption even on "high demand" routes are necessary to maintain the integrity of your programme and is a necessary cost of doing business.
Jan 4, 2015, 7:43 pm
#101
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When someone joins the Attitude/Aeroplan programmes, he/she has an expectation that he/she should have reasonable access to "perks" and "benefits" outlined in the programmes. This is by no mean "guaranteed" and subject to availability.
However, if one tries to redeem a seat at 8~9 months in advance, and after checking everyday for the two weeks prior and two weeks after the preferred travel date and there is absolutely NO availability, it's a "scam".
Example: Take a look at AC15 and AC16, when do you ever see an "I" reward seat ever available for Classic redemption?
I don't expect to find seat on every flight, but I should be able to find seats on at least some flights. If there is no seat on any day for four consecutive weeks at 8~9 months out, my conclusion is that there is simply no seat ever available.
However, if one tries to redeem a seat at 8~9 months in advance, and after checking everyday for the two weeks prior and two weeks after the preferred travel date and there is absolutely NO availability, it's a "scam".
Example: Take a look at AC15 and AC16, when do you ever see an "I" reward seat ever available for Classic redemption?
I don't expect to find seat on every flight, but I should be able to find seats on at least some flights. If there is no seat on any day for four consecutive weeks at 8~9 months out, my conclusion is that there is simply no seat ever available.
Jan 4, 2015, 7:50 pm
#102
Join Date: Feb 2005
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I don't disagree with you, and i'm not defending Ben/AC on this, but it's really not their realm. That's an Aeroplan question and i'm sure if anyone representing Aeroplan would post on FT, they'd be mutilated...and then brought to the brink of death repeatedly....the reality is that AC and AE are two separate orgs. The issue of a classic redemption is an Aeroplan issue as they buy seats from AC (And AE is AC's biggest customer..., they could buy more?)
It's a function of what AC is willing to release Classic seat for sale to AE (on a particular flight), inasmuch as the same way as the # of Tang, Flex seats are available for sale on a particular flight.
Jan 4, 2015, 7:56 pm
#103
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You mean ..... if seats are available for sale by AC to AE, not AE willing to buy more seats from AC?
It's a function of what AC is willing to release Classic seat for sale to AE (on a particular flight), inasmuch as the same way as the # of Tang, Flex seats are available for sale on a particular flight.
It's a function of what AC is willing to release Classic seat for sale to AE (on a particular flight), inasmuch as the same way as the # of Tang, Flex seats are available for sale on a particular flight.
Jan 4, 2015, 9:04 pm
#104
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Fair point! ^ I was under the impression (hence the ? at the end of my statement), rightly or more probably wrongly, that AE can buy as many seats as they want...but I think that might be wrong as AE buys at a severely discounted rate from what I read here that AC might only release so many seats to AE because of what they are willing to pay.
I don't even care about "I". This thread is about IKK
Jan 5, 2015, 4:01 am
#105
Join Date: Feb 2005
Posts: 7,156
I am not sure how IKK works between AC and AE. Therefore I am not sure whether AC is refusing to convert revenue space for IKK reward booking, or AE is refusing to pay the price that AC has demanded to convert a revenue space for IKK reward booking.
If the advertisement promotes if one collects X miles, one can redeem a "free" business class ticket from Canada to Asia. When one accumulates X miles but only to find there is no seat, daily over 4 consecutive weeks at 8 months in advance, it's a scam. Similarly, if the advertisement is if one collects Y AQM or Z AQS, one would be awarded the SE title and would be entitled to IKK. When one collects Y AQM or Z AQS and becomes SE, but only to find out that it's unavailable most of the time, it's also a scam. It's the same meat with a different sauce poured over it.
Last edited by Clipper801; Jan 5, 2015 at 6:38 am