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Important updates to Air Canada Altitude in 2015

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Old Nov 1, 2014, 10:31 am
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Last edit by: mendy7511
Important updates to Air Canada Altitude in 2015 23 October

This afternoon, we will be announcing changes to certain elements of Air Canada Altitude in 2015, as well as new features to the program.

Minimum Air Canada Flight Requirement
The Minimum Air Canada Flight Requirement to reach Altitude status for 2016 is increasing. To qualify for Altitude status in 2016, the following Minimum Air Canada Flight Requirement will need to be met:
• Prestige 25K: 12,500 AQM /12 AQS
• Elite 35K: 17,500 AQM /17 AQS
• Elite 50K: 25,000 AQM /25 AQS
• Elite 75K: 37,500 AQM / 37 AQS
• Super Elite 100K: 50,000 AQM / 47 AQS
The new MFR will not impact qualification for Altitude 2015.

500 Mile Minimum
For travel as of March 1, 2015, mileage accrual will no longer be rounded up to a 500 Mile minimum. Miles earned will be based on the distance flown and the fare option purchased for flights operated by Air Canada, Air Canada Express, Air Canada rouge and Star Alliance™ member airlines.

eUpgrades to Business Class
For eUpgrade requests made on or after March 1, 2015, the number of eUpgrade Credits required to upgrade is increasing. The number of eUpgrade Credits you can earn through the Threshold eUpgrades program is also changing. These changes were made following a thorough benchmarking of the upgrades practices of other major international airlines who often limit international upgrades solely to their highest membership tier, and often severely limit the number of upgrades a member may request over the course of a year.

We will also be expanding the “high Flex” eligibility category to include the “U” and “H” booking classes on the Domestic, Transborder and Sun markets, as well as the “U” booking class on International markets. The inclusion of these booking classes within the ‘higher Flex’ eligibility category actually decreases the number of credits required to upgrade flights on certain markets when compared to 2014.

For eUpgrade credit requirements as of March 1, 2015, visit: http://www.aircanada.com/en/aeroplan...e/updates.html

eUpgrades to Premium Economy
In early 2015, you will be able to access the comfort of Premium Economy using eUpgrade Credits, when upgrading from an eligible fare. eUpgrade Add-ons will not apply for these upgrades.

eUpgrade Nominees
Beginning March 1, 2015, Altitude Super Elite™ 100K members will be entitled to share their eUpgrade privileges with one eUpgrade Nominee. Members will maintain their ability to share their eUpgrade privileges with Travel Companions.

Priority Boarding
In early 2015, a new streamlined boarding process will be introduced to ensure that you get even more out of the Priority Boarding privilege.

Complimentary access to International Maple Leaf Lounges and Star Alliance Business Lounges
As lounge occupancy grows, many of our lounges are at capacity levels. And while we continue to invest in many lounge expansion projects, the reality is that in many locations, additional space is simply not available. At the same time, benchmarking shows us that our eligibility polices are still over-indexed as compared to many of our competitors. In particular, access to lounges is not a privilege offered by most international airlines at the 35,000 qualifying miles level. We have therefore modified our policy whereby Elite 35K members will continue to have access to Maple Leaf Lounges located in the domestic and trans-border departure zones, as well as those in Los Angeles and New York (LaGuardia). However access to International Maple Leaf Lounges or Star Alliance Business lounges will no longer be available as a Select Privilege. Instead, an option to purchase a Maple Leaf Club membership will be introduced with a 50% discount.

Priority Rewards
In order to maintain the integrity of the Priority Reward privilege for eligible Altitude members, Priority Rewards will be limited to ten (10) reservations (with up to 9 passengers each) per member per benefit period, beginning March 1, 2015. While a thorough analysis has indicated that this change will not impact the vast majority of members (over 95%), it will allow us to maintain a benefit which we know is widely appreciated.

Flight Rewards for Premium Economy
In early 2015, you will be able to redeem Aeroplan miles for seats in the Premium Economy cabin on Air Canada. Details will be coming soon.

Fuel Surcharge on Flight Rewards & Flight Reward change fee waivers
For reservations made as of March 1, 2015, the fuel surcharges on ClassicFlight rewards for travel within Canada and between Canada and the U.S. will be waived for all Altitude members (ie. 25K and higher) . This is applicable on flights operated by Air Canada, Air Canada Express and Air Canada rouge.

At the same time, Aeroplan Flight Reward change fee waivers for Super Elite 100K members will no longer be available for changes made on or after March 1, 2015. However, the fuel surcharges on ClassicFlight Rewards for travel between Canada and international destinations will be waived for Super Elite 100K members on flights operated by Air Canada, Air Canada Express and Air Canada rouge.

For a complete list of details regarding these changes, visit http://www.aircanada.com/en/aeroplan...e/updates.html

New REVISED REVISIONS to the Altitude Program (Oct 31 email)

=============
Last week, changes to Air Canada Altitude™ for 2015 were announced. As always, we’ve been listening to your feedback and will be adjusting certain elements of the program accordingly.

Threshold eUpgrades
The amount of eUpgrade Credits offered through the Threshold eUpgrade program will increase. As of 100,000 Altitude Qualifying Miles or 100 Altitude Qualifying Segments, 20 eUpgrade Credits will be awarded for every 40,000 AQM or 40 AQS flown.

eUpgrade Validity Date
eUpgrade Credits earned on or after November 7, 2014 will be valid until February 29, 2016.
Additionally, eUpgrade Credits earned on or after November 1, 2015 will be valid until February 28, 2017.

Mile Minimum
For travel from March 1, 2015 onwards, all Altitude members will earn a minimum of 250 miles on flights operated by Air Canada, Air Canada Express and Air Canada rouge as well as Star Alliance™ member airlines.

Minimum Air Canada Flight Requirement
For non-Canadian residents, the Minimum Air Canada Flight Requirement needed to reach Altitude status in 2016 will be 50% lower than the recently published Minimum Air Canada Flight Requirement.
These changes are representative of Air Canada’s focus on recognizing our most valued and important members. We remain committed to offering you one of the best frequent flyer programs in the industry.

Air Canada
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Important updates to Air Canada Altitude in 2015

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Old Dec 4, 2014, 12:01 am
  #3556  
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Originally Posted by yyz_atc_qq
AC res closed??? What number you using? I've never found them closed
I thought they are closed after midnight or whatever. Or is that aeroplan only?
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Old Dec 4, 2014, 5:28 am
  #3557  
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Originally Posted by Allvest
I thought they are closed after midnight or whatever. Or is that aeroplan only?
AE only.
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Old Dec 4, 2014, 6:09 am
  #3558  
 
Join Date: Jan 2001
Location: YXU, ON Canada
Programs: AC LT E50K; AC*MM; SPG LT Gold
Posts: 4,665
570,000 views. Wow.
And a lot of new members to the Forum. I've talked with several folks on flights recently who have never hear of FT who are not happy and are considering their options.
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Old Dec 4, 2014, 3:45 pm
  #3559  
 
Join Date: Jan 2005
Location: Vancouver, Canada
Programs: United MileagePlus Silver, Nexus, Global Entry
Posts: 8,798
Originally Posted by YXUhomebase
So why isn't AC just making status based on spend?
Originally Posted by gglave
As has been said many times, they do.

Flex tickets cost more than Tango - Status is defacto based on spend to buy Flex.
Originally Posted by YXUhomebase
Actually they don't - as has been said many times.

They have various gimmicks and rules for people to play games to determine the cheapest way to earn a certain level of status.
I live in Vancouver.

If I want to earn Altitude Qualifying Miles on Air Canada flights out of Vancouver I have to buy Flex tickets. Flex tickets cost more than Tango tickets.

So status is based on spend. I have to have a higher spend to earn status.

YVR - YYZ - YVR on Flex: ~4100 status miles.

So for E50 you need to do that trip 13 times.

If you pick some random dates, "in general" a return Flex ticket YVR-YYZ is about $300 more per trip than a return Tango ticket.

13 x $300 = $3900

So the spend requirement is nearly $4000 more, in this particular Joe Average example.

Last edited by gglave; Dec 4, 2014 at 3:52 pm
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Old Dec 6, 2014, 4:33 pm
  #3560  
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Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
How we view our best customers?

Originally Posted by Stranger
Nobody here calls anyone bottom feeder that I know of, except for a few self-described ones. Not all of whom pay out of their own pocket either.

The name was used some years back by an *AC executive* to describe some of us. By Rupert Duschene, now president of Aimina/Aeroplan. In an interview to Marketing Magazine, 2003.


Took me a while to find this comment from Stranger, so I can post these hilarious bits from......


"It will better identify & reward more fairly high value members, which in current program is inundated with many members."

"Elite members at United have been called ‘over-entitled’ by their CFO and are now being told that low spending members have ‘inundated’ MileagePlus. Lovely."


From The Boarding Area

http://viewfromthewing.boardingarea....any-customers/


Nice.
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Old Dec 6, 2014, 5:46 pm
  #3561  
 
Join Date: Feb 2011
Location: Calgary
Programs: SE, SPG Plat & Lifetime Gold, Hertz PC
Posts: 12
Originally Posted by chaptwo
The Green Chicken Curry I had in J on my YVR-YYZ flight was positively bizarre. I've eaten curries globally, and the country this one is from has yet to be added to a map. It was positively tasteless.
I agree. It was disgusting for me too
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Old Dec 8, 2014, 6:19 am
  #3562  
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Additional eUPs after 100K

It appears AC has quietly amended the eUP threshold charts, and now will award 20 eUP credits for every 20,000 miles flown at 100K and above.

Never seemed to make much sense why they would not award eUPs for SE's exceeding the 100K minimum AQM level.
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Old Dec 8, 2014, 6:52 am
  #3563  
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Originally Posted by Allvest
It appears AC has quietly amended the eUP threshold charts, and now will award 20 eUP credits for every 20,000 miles flown at 100K and above.

Never seemed to make much sense why they would not award eUPs for SE's exceeding the 100K minimum AQM level.
Correction - 20 eUP credits every 40,000 miles flown at 100K and above.

"Clever" move by AC - my bet is that 90% of SE's will earn less than 140,000 AQM next year (especially with 500 mile minimum gone), so they will not get the bonus beyond 100K - but it does give back some incentive for the really frequent flyers to keep giving business to AC/AE. Very inexpensive window dressing.
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Old Dec 8, 2014, 7:37 am
  #3564  
 
Join Date: Sep 2014
Programs: AC SEMM
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Originally Posted by Allvest
It appears AC has quietly amended the eUP threshold charts, and now will award 20 eUP credits for every 20,000 miles flown at 100K and above.

Never seemed to make much sense why they would not award eUPs for SE's exceeding the 100K minimum AQM level.
Still looks like every 40,000 miles above 100K to me
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Old Dec 8, 2014, 7:40 am
  #3565  
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Originally Posted by Geoflying
Still looks like every 40,000 miles above 100K to me
I misread and got a bit excited ...
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Old Dec 8, 2014, 7:57 am
  #3566  
 
Join Date: Jun 1999
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Posts: 8,963
Originally Posted by Geoflying
Still looks like every 40,000 miles above 100K to me
Which is slightly better than their original devaluation. What was it...at 200k only or something stupid?

It is still dumb. There isn't much incentive to keep flying with AC past 100k. They have really incentivized us to fly other networks, to with I have status matched to each now.
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Old Dec 8, 2014, 10:25 am
  #3567  
 
Join Date: Mar 2007
Location: YYC
Programs: AC*SE100K
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Not sure if it matters but I wanted to get it out there, that this isn't all just bluster and BS, I'm actually changing my spend habits.

I hit SE for 2015 on my last trip (I was at 85K prior) and just now booked my first Westjet tickets using my newly minted Gold status match (which they got me in 5 days I might add).

I'm pushing 100% of my remaining travel to WJ as I decide what I'm going to do next year.

So not that it matters in the least, but AC has lost a couple K of spending, where prior to this they would have been 100% guaranteed to get it.

Btw - AC was priced about $60 more than WJ in Tango/Econo and about $120 more in Flex. So I saved the company $120, PLUS got the benefit of SDC on an Econo ticket as a gold member without having to go to Flex. No seat selection though (don't want to burn my credits), which kind of sucks. I'll be sitting in the Chinook Lounge thanks to my Amex Plat.
YYCYYZ is offline  
Old Dec 8, 2014, 3:38 pm
  #3568  
 
Join Date: Mar 2012
Location: LHR, YUL
Programs: AC SE 100K, AA PLT, Fairmont PC Plat
Posts: 10
Originally Posted by YYCYYZ
Not sure if it matters but I wanted to get it out there, that this isn't all just bluster and BS, I'm actually changing my spend habits.

I hit SE for 2015 on my last trip (I was at 85K prior) and just now booked my first Westjet tickets using my newly minted Gold status match (which they got me in 5 days I might add).

I'm pushing 100% of my remaining travel to WJ as I decide what I'm going to do next year.

So not that it matters in the least, but AC has lost a couple K of spending, where prior to this they would have been 100% guaranteed to get it.
Funny, I was actually just thinking the same.. not sure if it matters, as I may be in the lower SE bracket (140-150K/year, occasional J but mostly Flex / Latitude). But I have reached SE, and have since also changed my spending habits.. 20K went elsewhere already. It's like that 'loyalty' bond (or whatever it is) no longer operates.

Also, I used to be motivated a bit by the MM program to keep flying AC. But that does not seem to be worth it anymore.. or maybe I'm just feel that I just cannot count on whatever benefits the program offers now, as they may just evaporate up in the air..
farabou is offline  
Old Dec 8, 2014, 4:05 pm
  #3569  
 
Join Date: Jun 1999
Location: YVR
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Posts: 8,963
Originally Posted by farabou
Funny, I was actually just thinking the same.. not sure if it matters, as I may be in the lower SE bracket (140-150K/year, occasional J but mostly Flex / Latitude). But I have reached SE, and have since also changed my spending habits.. 20K went elsewhere already. It's like that 'loyalty' bond (or whatever it is) no longer operates.

Also, I used to be motivated a bit by the MM program to keep flying AC. But that does not seem to be worth it anymore.. or maybe I'm just feel that I just cannot count on whatever benefits the program offers now, as they may just evaporate up in the air..
AC has lost out on about 34k from me since they announced the changes.

I'll still make SE easily next year but I'll be flying TK, QR and CX lots now as well.

Cracks me up AC is going up against EK while they simultaneously devalue their FF program.
Dorian is offline  
Old Dec 8, 2014, 5:21 pm
  #3570  
 
Join Date: Jul 2014
Location: YVR
Programs: WS Nothing, AC Something, AS Gold. Too big for 737Max washrooms
Posts: 893
Originally Posted by farabou
....................Also, I used to be motivated a bit by the MM program to keep flying AC. But that does not seem to be worth it anymore.. or maybe I'm just feel that I just cannot count on whatever benefits the program offers now, as they may just evaporate up in the air..
Spreadsheets are a wonderful thing. Getting to the end of the year and I've got all my trips booked so I know how much I spent on airfares both totally and with each carrier. Total spend is just shy of $68,000. In 2014 AC got 47% of that (for quite a bit less than 47% of the miles). In 2015 they will see very little of whatever I spend - probably in the 10 to 15% range. Last work trip this year is YVR to BOS so I'm going on AS via SEA rather than AC via YYZ. Last trip is YVR-HNL - on a Rouged ticket so that will pretty much cement the bitterness.

I too am about 120,000 miles short of MM (with about 15 more business traveling years left in me) but I'm not going to pursue it. Whats the point? I can't see one.
Frequentlander is offline  


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