COPA rewards flights disappeared
#106
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
Didn't realize CA was on this list as well.
This really sucks cuz frankly, CA/CM are often two of the most widely available options. I often get little to no results for UA internationally, AV is totally hit or miss, AC is fine if you're SE and get the IKK and YQ waived, but this is ridiculous.
This really sucks cuz frankly, CA/CM are often two of the most widely available options. I often get little to no results for UA internationally, AV is totally hit or miss, AC is fine if you're SE and get the IKK and YQ waived, but this is ridiculous.
#107
Join Date: Jan 2014
Location: yyz
Posts: 1,611
Didn't realize CA was on this list as well.
This really sucks cuz frankly, CA/CM are often two of the most widely available options. I often get little to no results for UA internationally, AV is totally hit or miss, AC is fine if you're SE and get the IKK and YQ waived, but this is ridiculous.
This really sucks cuz frankly, CA/CM are often two of the most widely available options. I often get little to no results for UA internationally, AV is totally hit or miss, AC is fine if you're SE and get the IKK and YQ waived, but this is ridiculous.
#108
Join Date: Nov 1999
Location: MEX/YVR/YYF
Programs: AS MVP/AC75K/AM Gold/UA*S/SPG-Marriott Lifetime Titanium/Accor-FPC Gold/HHDiamond/Hyatt Exp
Posts: 5,035
CM is confirmed to be gone once again, and as usual, the agent spoke with another redemption department that blamed CM for the issue.
So let me gets the straight. CM is available with UA, NH and expertflyer.com, but its CM's fault.
This is a pain because the secondary cities that only CM flies to such as PBC, VSA, GDL, MTY are not served by AV and the UA option is non-existent or backtracking which wastes time.
Once again, AE has not posted anything on their website nor advised a date to have this resolved.
Does anyone know how I can transfer miles from AE to UA? I looked at points.com but nothing stood out.
So let me gets the straight. CM is available with UA, NH and expertflyer.com, but its CM's fault.
This is a pain because the secondary cities that only CM flies to such as PBC, VSA, GDL, MTY are not served by AV and the UA option is non-existent or backtracking which wastes time.
Once again, AE has not posted anything on their website nor advised a date to have this resolved.
Does anyone know how I can transfer miles from AE to UA? I looked at points.com but nothing stood out.
#109
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
Pleased to note, Copa is back! At least for the time being. Just did a quick search between MDE-MGA, knowing the only options would be AV and CM. A month ago only AV existed, but CM is back in there, which is great.
I still can't find any CA though. Did a quick search for AUG YVR-PEK, came up with some ridiculous routings which included Shenzhen airlines/Rouge/NH, but nothing from CA. Checked for Apr got nothing from CA either.
I still can't find any CA though. Did a quick search for AUG YVR-PEK, came up with some ridiculous routings which included Shenzhen airlines/Rouge/NH, but nothing from CA. Checked for Apr got nothing from CA either.
#110
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,951
Pleased to note, Copa is back! At least for the time being. Just did a quick search between MDE-MGA, knowing the only options would be AV and CM. A month ago only AV existed, but CM is back in there, which is great.
I still can't find any CA though. Did a quick search for AUG YVR-PEK, came up with some ridiculous routings which included Shenzhen airlines/Rouge/NH, but nothing from CA. Checked for Apr got nothing from CA either.
I still can't find any CA though. Did a quick search for AUG YVR-PEK, came up with some ridiculous routings which included Shenzhen airlines/Rouge/NH, but nothing from CA. Checked for Apr got nothing from CA either.
#111
Join Date: Nov 1999
Location: MEX/YVR/YYF
Programs: AS MVP/AC75K/AM Gold/UA*S/SPG-Marriott Lifetime Titanium/Accor-FPC Gold/HHDiamond/Hyatt Exp
Posts: 5,035
After calls and emails with Aeroplan offices, they have sent the issue back to their IT team to try to fix and I was candidly told it will be weeks before it is addressed, if at all.
The website is so full of bugs. Even though UA charges just 10K miles for a one-way PTY-MEX or PTY-GDL, AC/AE should charge a much higher 20K but both the website and the app show a 40K award redemption for Economy. Grrrr.
As I have mentioned before, why is it that the other Star Alliance partners don't have the issues that AE does?
#112
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
Oh my bad, that's a real kick in the nuts. I didn't realize it wasn't bookable. I've never had anything show up that couldn't be booked, so i just assumed it was ok. Sorry!
#113
Join Date: Aug 2011
Programs: Marriott Gold, Hilton Diamond, Radisson Rewards Gold, Best Western Diamond Select
Posts: 1,856
CM is back for viewing only, NOT for actual booking and travel.
After calls and emails with Aeroplan offices, they have sent the issue back to their IT team to try to fix and I was candidly told it will be weeks before it is addressed, if at all.
The website is so full of bugs. Even though UA charges just 10K miles for a one-way PTY-MEX or PTY-GDL, AC/AE should charge a much higher 20K but both the website and the app show a 40K award redemption for Economy. Grrrr.
As I have mentioned before, why is it that the other Star Alliance partners don't have the issues that AE does?
After calls and emails with Aeroplan offices, they have sent the issue back to their IT team to try to fix and I was candidly told it will be weeks before it is addressed, if at all.
The website is so full of bugs. Even though UA charges just 10K miles for a one-way PTY-MEX or PTY-GDL, AC/AE should charge a much higher 20K but both the website and the app show a 40K award redemption for Economy. Grrrr.
As I have mentioned before, why is it that the other Star Alliance partners don't have the issues that AE does?
#114
Join Date: Aug 2011
Location: YUL
Programs: Skymiles Silver Medallion
Posts: 955
Seeing as how this thread was started 2 years ago and the issue is still not fixed, I've pretty much given up all hope of ever being able to redeem on COPA again.
#115
Join Date: Aug 2011
Programs: Marriott Gold, Hilton Diamond, Radisson Rewards Gold, Best Western Diamond Select
Posts: 1,856
I'm seeing COPA availability on aeroplan but hesitating transferring points over from Amex because of this issue.
#116
Join Date: Sep 2007
Location: YYZ
Programs: TK*G, Marriott Gold, Hilton Diamond, IHG Plat
Posts: 678
Darn, I was eyeing a VVI-PTY-YYZ ticket on CM after confirming availability on AP.com a few weeks ago. Now, I transferred enough points to AP.com and all CM flights are gone again! The calendar still shows availability though.
#117
Join Date: Jul 2013
Location: MLL / AC Cafe
Programs: It's hard to get status when the website won't let me book flights.
Posts: 5,706
Do I expect this to work? Not really - the Agent will probably give you some BS reason about flights being sold out which is a lie. But it's what I would try to do anyway.
#118
Join Date: Dec 2007
Programs: A3*G, AT Gold, National Exec Elite
Posts: 76
I hear you. Such a ridiculously frustrating issue.
#119
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
Any update here?
I was thinking about trying to piece together an EZE trip and would almost certainly need CM since no one else seems to open up much availability.
I was thinking about trying to piece together an EZE trip and would almost certainly need CM since no one else seems to open up much availability.