AC Baggage Handlers Toss Bags 20Ft! VIDEO!
Apr 20, 2014, 12:17 am
#91
Join Date: Aug 2013
Location: YSB & YAM, Northern Ontario, Canada
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Posts: 1,100
I'm not sure if you were referring to my post (69)? If so, "late arriving" not late checking-in. I quote the word "late" as they begin boarding this flight at least 45 minutes before departure despite the boarding pass showing the normal 35 minute boarding time. Many passengers get to the gate 25 minutes before departure only to find they are some of the last to board and there is little or no carry-on storage remaining.
Ironically with the usual AC boarding practices for the 777s where they board from back to front the choicest seats in Y (like row 18) are those most likely to find no overhead bin space left in the 77HD.
I wonder if the PE sub-cabin on the 77HD is protected from Y carry-on overflow!
Anyway, never again on 77HD
Apr 20, 2014, 12:22 am
#92
Join Date: Jan 2005
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Apr 20, 2014, 1:06 am
#93
Suspended
Join Date: Oct 2009
Location: Kan@da
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Posts: 1,790
So how do you really feel?
Just curious: Do you always fly TPAC or a mix of int´l destinations? While I personally think there are many better options than AC on TPAC routes, I can´t think of many airlines on routes to South America and Europe with both a better soft product and hard product (for a pax travelling alone).
Just curious: Do you always fly TPAC or a mix of int´l destinations? While I personally think there are many better options than AC on TPAC routes, I can´t think of many airlines on routes to South America and Europe with both a better soft product and hard product (for a pax travelling alone).
Apr 20, 2014, 1:21 am
#94
FlyerTalk Evangelist
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
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Hard product = seat, fully flat bed, cabin layout, aisle access
soft product = food, drinks, service, "intangible benefits"
Having flown almost every J product across the Atlantic, I can´t think of many airlines that offer a better soft and hard product across the pond (assuming you´re flying alone; flying with someone else there are other good products).
Apr 20, 2014, 3:16 am
#95
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Thank you for stopping by.
Apr 20, 2014, 5:52 am
#96
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Apr 20, 2014, 5:57 am
#98
Formerly known as tireman77
Join Date: Dec 2013
Posts: 5,514
I would tend to agree with that. Although some service crews are hit and miss, in general AC tough to beat. This incidence is indicative of employees who found a method of making their work easier for themselves, not the airline in general.
Apr 20, 2014, 6:13 am
#100
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Apr 20, 2014, 6:17 am
#101
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I am quite surprised that AC confirmed to you that they terminated the two luggage throwing/dropping clowns. They usually never confirm what measures they have a taken with an employee when customers write in and or complain. Glad they had the balls to do so.
Apr 20, 2014, 7:35 am
#102
Join Date: Oct 2007
Location: Left
Programs: FT
Posts: 7,285
Apr 20, 2014, 7:36 am
#103
Formerly known as tireman77
Join Date: Dec 2013
Posts: 5,514
Terminated pending the investigation in this case, I believe, means suspended with the intent to terminate if the investigation deems it a terminable offence, but PR speak sounds better the way they said it.
Apr 20, 2014, 7:36 am
#104
Join Date: Oct 2010
Location: YOW
Programs: TK*S, SPG Gold
Posts: 714
In any case - bad luck for those involved, but hopefully this inspires some meaningful change on some level.
Apr 20, 2014, 7:43 am
#105
Join Date: Jul 2007
Location: Flew over the Equator 55 times last 3 years
Programs: LANPASS Comodoro (Emerald), others
Posts: 2,957
Ah, gosh, they got fired for making a wee mistake. If AC fired all employees who make mistakes then there would not be many left.
Likely they got fired because it made social media otherwise it would have been a reprimand and rehabilitation.
Likely they got fired because it made social media otherwise it would have been a reprimand and rehabilitation.