Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Air Canada | Aeroplan
Reload this Page >

Aeroplan not ticketing?

Register
Community
Wiki Posts
Today's Posts
Search

Aeroplan not ticketing?

Thread Tools
 
Search this Thread
 
Old Apr 1, 2014, 4:58 pm
  #1  
Original Poster
 
Join Date: Nov 2010
Programs: Enough
Posts: 961
Aeroplan not ticketing?
Just booked an F reward on UA, and it has been an hour or so and hasn't been ticketed... very simple award (YYZ-LHR), and those are usually ticketed instantly on UA...
durberville is offline  
Reply
Old Apr 1, 2014, 5:29 pm
  #2  
FlyerTalk Evangelist
 
Join Date: Jun 2003
Location: YYC
Posts: 23,802
Question is, how long is the ticketing queue? A week, two?

(I won't mention my own story until after it gets resolved.)
Stranger is online now  
Reply
Old Apr 1, 2014, 8:06 pm
  #3  
 
Join Date: Dec 2002
Location: Toronto, ON, CANADA
Programs: AC SE100K, Marriott Bonvoy LTE
Posts: 1,881
My itinerary changed due to one of my flights getting Rouged... took them 4 days to re-issue my ticket. I called in Saturday, got re-issued today.
Jebby_ca is offline  
Reply
Old Apr 1, 2014, 11:12 pm
  #4  
 
Join Date: Jul 2009
Location: Toronto
Programs: AC E75K
Posts: 90
I booked an intra Europe flight today (in J) and the aeroplan website said I should call an agent to pay the fees. It got ticketed right after that.
jordanD is offline  
Reply
Old Apr 2, 2014, 6:27 am
  #5  
 
Join Date: Dec 2009
Location: YYZ
Programs: Aeroplan 35K
Posts: 86
Booked a reward flight last week, and waited 24 hours for it to be ticketed (credit card for fees was cleared instantly)...I was about to call in when the e-mail finally appeared. Doesn't seem to be an instant process anymore...
newsguy911 is offline  
Reply
Old Apr 2, 2014, 7:18 am
  #6  
 
Join Date: Sep 2008
Location: YVR
Programs: AC*SE-MM, BA Bronze, Marriott Titanium & lifetime Plat
Posts: 1,820
They apparently now queue the ticketing process so sometimes it'll happen instantly, others it can take a few days until there's a lull in tickets. If the flight is very soon, then it'll be ticketed immediately. They can hold the seats for several days without losing them. The one to watch out for is that some of the partner airlines will only allow them hold seats 48hrs before ticketing, so if there's a non-AC leg in there, call them back after 36hrs and hassle them.
krayZpaving is offline  
Reply
Old Apr 2, 2014, 7:21 am
  #7  
 
Join Date: Jul 2007
Programs: AC MM 50K, Marriott LTT
Posts: 535
FWIW, another data point, booked a reward flight on the weekend and email ticket was received within a minute without any noticeable delay.
Melville is offline  
Reply
Old Apr 2, 2014, 7:22 am
  #8  
 
Join Date: Jul 2012
Programs: AC/SE, SPG, ICG
Posts: 120
Night before last I booked 3 tickets mainline AC Y for travel in two weeks. E-mail was in my box in five minutes.
CdnRW is offline  
Reply
Old Apr 2, 2014, 7:26 am
  #9  
 
Join Date: Dec 2009
Location: YYZ
Programs: Aeroplan 35K
Posts: 86
The only thing consistent is the inconsistency....
newsguy911 is offline  
Reply
Old Apr 2, 2014, 7:27 am
  #10  
 
Join Date: Jul 2007
Programs: AC MM 50K, Marriott LTT
Posts: 535
deleted
Last edited by Melville; Apr 2, 2014 at 7:31 am Reason: duplicate
Melville is offline  
Reply
Old Apr 2, 2014, 7:30 am
  #11  
 
Join Date: Jul 2007
Programs: AC MM 50K, Marriott LTT
Posts: 535
Originally Posted by newsguy911
The only thing consistent is the inconsistency....
Just to add, reward ticket booked was a non-AC and several months out.
Melville is offline  
Reply
Old Apr 2, 2014, 8:59 am
  #12  
 
Join Date: Jan 2014
Programs: Aeroplan
Posts: 243
I just booked Toronto to LaGuardia for September - Aeroplan Market Fare - ticketing was instantaneous. But I have waited a few days in the past.
Murphy123 is offline  
Reply
Old Apr 2, 2014, 9:08 am
  #13  
FlyerTalk Evangelist
 
Join Date: Jun 2003
Location: YYC
Posts: 23,802
My experience has been that if you can get the ticket on aeroplan.com, it gets ticketed right away. Same thing with an agent if the ticket could have been issued by aeroplan.com.

However if there are issues and the ticket gets forwarded to the ticketing department, reservations may end up lapsing before the ticket is issued. Still waiting on mine...
Stranger is online now  
Reply
Old Apr 2, 2014, 9:30 am
  #14  
A FlyerTalk Posting Legend
 
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,313
Originally Posted by Stranger
My experience has been that if you can get the ticket on aeroplan.com, it gets ticketed right away. Same thing with an agent if the ticket could have been issued by aeroplan.com.

However if there are issues and the ticket gets forwarded to the ticketing department, reservations may end up lapsing before the ticket is issued. Still waiting on mine...
I used IKK for a couple flights (all North American and AC metal) the other day, online. I booked two one ways. Both ticketing emails arrived within seconds of each other, the next day.

Maybe IKK made it more complicated, but it's not as easy as AC metal or booking online for instant ticketing.
canadiancow is offline  
Reply
Old Apr 2, 2014, 7:30 pm
  #15  
 
Join Date: May 2012
Posts: 144
My transit LH1036 FRA-CDG cancelled due pilots on strike. Re-ticketed by Aeroplan with a direct flight YYZ-CDG and electronic revision received within couple minutes!!
steveche is offline  
Reply



Advanced Search
Reply Closed Thread Share
Forum Jump

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.