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-   -   34 or 35 e-ups? (https://www.flyertalk.com/forum/air-canada-aeroplan/1552431-34-35-e-ups.html)

100,000miler Feb 16, 2014 4:04 pm
34 or 35 e-ups?
 
Just did a return run to GRU and I noticed I was charged 35 e-ups. Seems to be it should be 34 return (17 each way). Has anyone else experienced this? I am not upset over losing 1 credit but it is a matter of principle.

danapop Feb 16, 2014 8:54 pm
Originally Posted by 100,000miler (Post 22360390)
Just did a return run to GRU and I noticed I was charged 35 e-ups. Seems to be it should be 34 return (17 each way). Has anyone else experienced this? I am not upset over losing 1 credit but it is a matter of principle.
Odd..... out of curiosity which leg did it charge you the extra credit on?

yvr76 Feb 16, 2014 9:30 pm
You can get it back if it's a legitimate issue:
http://www.aircanada.com/en/aeroplan...ades/form.html

100,000miler Feb 17, 2014 9:48 am
Somehow I got charged 1 extra credit for being moved to an earlier YOW-YYZ flight since mine was cancelled. It should have been rolled into the 17 already deducted.

No big deal since it expires end of Feb anyway and I have no need to use it.

100,000miler Feb 27, 2014 3:47 pm
Hey AC gave me back the single credit and extended it to Feb 2015. Nice but still of limited value. Still it was the principle of it and I have an extra e credit for the next year to boot. Thanks AC.


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