Most vile snack ever
Dec 19, 2013, 4:46 pm
#1
Original Poster
Join Date: Sep 2005
Programs: AC MM E50 , Former SPG, now Marriott LT Plat
Posts: 6,251
Most vile snack ever
Travelled AC 417 today YUL-YYZ, they served a "snack"in J class.
It was some sort of inedible salad/couscous thingy - I could only identify
some pieces of corn in there - took one bite and spit it out.
It was accompanied by a hot wrap - I cut it open and was met by
this awful stench - I didn't dare put one bit in my mouth.
Every pax within my line of sight returned it uneaten.
The FA said it was called a "burrito" - that did not smell like any burrito
I have ever eaten.
Where do they get these things from? Bring back the stale cheese and cracker plate - even that was preferable to this mess.
It was some sort of inedible salad/couscous thingy - I could only identify
some pieces of corn in there - took one bite and spit it out.
It was accompanied by a hot wrap - I cut it open and was met by
this awful stench - I didn't dare put one bit in my mouth.
Every pax within my line of sight returned it uneaten.
The FA said it was called a "burrito" - that did not smell like any burrito
I have ever eaten.
Where do they get these things from? Bring back the stale cheese and cracker plate - even that was preferable to this mess.
Dec 19, 2013, 4:50 pm
#2
Join Date: May 2013
Location: YYZ
Posts: 585
I had this on a YYZ-LGA a few weeks back. Literally the worst piece of garbage I have ever tasted. I finished the corn/couscous thing (frigid cold btw) because I was famished but couldn't get past the first burrito bite.
The guy who picks meals and wines for AC should be fired with prejudice
The guy who picks meals and wines for AC should be fired with prejudice
Dec 19, 2013, 9:03 pm
#6
Join Date: Aug 2012
Location: YVR
Programs: AC E50K, NEXUS
Posts: 645
OP, be sure and complain to AC on their website. Here is a link. I haven't had that, thankfully, but I have had some pretty terrible food lately. Without reading the menu close enough, I ordered tenderloin and found it came with sweet potato which I really dislike.
Dec 20, 2013, 6:11 pm
#10
Original Poster
Join Date: Sep 2005
Programs: AC MM E50 , Former SPG, now Marriott LT Plat
Posts: 6,251
Got a call back tonight from customer service in response to the email form that
I completed last night that basically repeated my original post above.
First, I compliment them on the fast follow-up ( I wonder if the SE/MM helped in
that regard), and the fact that I got a phone call rather than the usual form letter.
Of course she apologized, and offered me a 10% discount code.
I told her we would all be better off if they just removed this item from the menu.
Kudos to AC on the prompt response.
I completed last night that basically repeated my original post above.
First, I compliment them on the fast follow-up ( I wonder if the SE/MM helped in
that regard), and the fact that I got a phone call rather than the usual form letter.
Of course she apologized, and offered me a 10% discount code.
I told her we would all be better off if they just removed this item from the menu.
Kudos to AC on the prompt response.
Dec 20, 2013, 8:06 pm
#11
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,254
Got a call back tonight from customer service in response to the email form that
I completed last night that basically repeated my original post above.
First, I compliment them on the fast follow-up ( I wonder if the SE/MM helped in
that regard), and the fact that I got a phone call rather than the usual form letter.
Of course she apologized, and offered me a 10% discount code.
I told her we would all be better off if they just removed this item from the menu.
Kudos to AC on the prompt response.
I completed last night that basically repeated my original post above.
First, I compliment them on the fast follow-up ( I wonder if the SE/MM helped in
that regard), and the fact that I got a phone call rather than the usual form letter.
Of course she apologized, and offered me a 10% discount code.
I told her we would all be better off if they just removed this item from the menu.
Kudos to AC on the prompt response.
Dec 20, 2013, 9:59 pm
#12
Join Date: Nov 2012
Location: YOW
Posts: 1,024
Got a call back tonight from customer service in response to the email form that
I completed last night that basically repeated my original post above.
First, I compliment them on the fast follow-up ( I wonder if the SE/MM helped in
that regard), and the fact that I got a phone call rather than the usual form letter.
Of course she apologized, and offered me a 10% discount code.
I told her we would all be better off if they just removed this item from the menu.
Kudos to AC on the prompt response.
I completed last night that basically repeated my original post above.
First, I compliment them on the fast follow-up ( I wonder if the SE/MM helped in
that regard), and the fact that I got a phone call rather than the usual form letter.
Of course she apologized, and offered me a 10% discount code.
I told her we would all be better off if they just removed this item from the menu.
Kudos to AC on the prompt response.
Dec 21, 2013, 11:36 am
#14
Original Member
Join Date: May 1998
Location: Vancouver, Canada
Posts: 6,222
Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9780; en-US) AppleWebKit/534.8+ (KHTML, like Gecko) Version/6.0.0.666 Mobile Safari/534.8+)
They offered to make the portion size 10% smaller. I guess that's a start.
Originally Posted by IluvSQ
Got a call back tonight from customer service in response to the email form that
I completed last night that basically repeated my original post above.
First, I compliment them on the fast follow-up ( I wonder if the SE/MM helped in
that regard), and the fact that I got a phone call rather than the usual form letter.
Of course she apologized, and offered me a 10% discount code.
I told her we would all be better off if they just removed this item from the menu.
Kudos to AC on the prompt response.
I completed last night that basically repeated my original post above.
First, I compliment them on the fast follow-up ( I wonder if the SE/MM helped in
that regard), and the fact that I got a phone call rather than the usual form letter.
Of course she apologized, and offered me a 10% discount code.
I told her we would all be better off if they just removed this item from the menu.
Kudos to AC on the prompt response.
