Free Transport of Bicycle?
I was mildly pleased early this year when we were told bicycles would be handled free of charge on AC operated flights. I had plans to travel with a bicycle in August. But based on my recent experience, this benefit has not been widely communicated within AC.
Last month I had issues both times when checking my bicycle. At the Elite counter in MUC, they wanted to charge me for the bicycle. They had no knowledge of any policy about free-of-charge carriage of bicycles. We talked to a Manager, he called somebody else. Still no confirmation. Finally, after 10 minutes and some muttering about SE's causing trouble, they accepted the bicycle free of charge. On the return flight from YVR at the SE counter, I was told bicycles were free only for domestic flights. Again after some discussion, an "exception" was made and they agreed to accept the bike FOC. I find it hard to believe that by August, AC staff are not aware of their clearly stated baggage policies? From the Altitude website: Complimentary Sports Equipment Handling Enjoy waived handling fees when special items such as bicycles and surfboards are checked within your complimentary checked baggage allowance on flights operated by Air Canada and Air Canada Express With all that is being taken away, difficult to access the remaining perks. |
Put this on your phone/tablet and show them when you run in to trouble.
AC clearly is not educating the front line staff on the (constant) changes... https://www.aircanada.com/en/agents_...er-program.pdf |
This has been going on for a while....they seem to be making so many "enhancements" even the staff can't keep up with them!!
Back in June....... With the new sardine planes, the ghetto airline (Rouge), recent eup offensive and the latest flex fare class disembowelment.......they are completely f'd!! |
Bumping an old thread
Does the Sports Equipment fee waiver apply on other *A carriers? Like UA? |
Wow I did not know this was a thing! Would have loved to take advantage of it to transport my bike from BER to YOW last year.
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Originally Posted by caziz
(Post 33169517)
Bumping an old thread
Does the Sports Equipment fee waiver apply on other *A carriers? Like UA? |
Originally Posted by tomvancouver
(Post 33170528)
If you can get a bike that comes apart and fits in a large suitcase (eg Bike Friday or Breakaway) then you can check it as regular luggage (just don't declare it as being a bike)!
https://ca.brompton.com/bikes/brompton |
How about an mountain
ebike with a large heavy Li ion battery, can the battery be taken onboard in carryon? |
Originally Posted by folkart
(Post 33178428)
How about an mountain
ebike with a large heavy Li ion battery, can the battery be taken onboard in carryon? But I feel if they saw that battery, with all the fuss about them they wouldn't be pleased Looking at UA's detail they measure these cases by both size and weight |
TSA and CATSA also have limits on battery size (amperage). I've brought 2 bulky drill batteries on before without issue but an e-bike battery may be too big
|
Originally Posted by folkart
(Post 33178428)
How about an mountain
ebike with a large heavy Li ion battery, can the battery be taken onboard in carryon? https://www.aircanada.com/ca/en/aco/...rport%20agents. Batteries are generally restricted to 100 Wh or less with some exceptions up to 160 Wh.subject to airline approval. Battery assisted bikes are not allowed. |
Originally Posted by leisurefly
(Post 33178916)
https://www.catsa-acsta.gc.ca/en/guidelines-batteries
https://www.aircanada.com/ca/en/aco/...rport%20agents. Batteries are generally restricted to 100 Wh or less with some exceptions up to 160 Wh.subject to airline approval. Battery assisted bikes are not allowed. |
Originally Posted by folkart
(Post 33182154)
Thanks, I guess I won't be taking my ebike on any trips.
|
Originally Posted by Adam Smith
(Post 33182175)
AC Cargo can arrange shipment. And perhaps they could even arrange for shipment on the same flights. It just won't be free. It would be interesting to see what they would charge.
I recommend buying lighter bikes (high end), and becoming stronger :) |
Originally Posted by mountainboy
(Post 33182314)
I recommend buying lighter bikes (high end), and becoming stronger :) My riding group were mostly 10 years younger than me, and I stopped going on the group rides a few years ago when I could no longer keep up - no one wants to be that guy. These are a very attractive option for me. Almost bought one last year, but DW forbade it, said I was giving in. If they are very hard to bring along, it does shift the buying value proposition for someone who plans to live in more than one place. |
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