Air Canada Maple Leaf™ Lounge at Heathrow Airport’s Terminal 2
Jun 19, 2014, 2:21 am
#106
FlyerTalk Evangelist
Join Date: Mar 2005
Location: YYZ
Programs: AC*SE 2MM
Posts: 16,647
I can confirm that it is a long walk. Upgradesecret may be correct about narrow bodies using the "main" part, although I too noted it looked empty for now.
Jun 19, 2014, 5:24 am
#107
Join Date: Dec 2008
Programs: UA 1K; LY Gold; DL Gold; BA Bronze
Posts: 2,266
I do wonder whether the YYT flights (operated by A319) use T2A, or do they use T2B where the AC lounge is located?
Jun 19, 2014, 6:19 am
#108
Join Date: Oct 2001
Posts: 1,987
I was in the departure lounge yesterday. First impressions:
- It is a VERY long walk from T2A (where you check in) to T2B
- All the shops are in T2A so those who shop need to get that done before you head to lounge
- The lounge itself is smaller than I thought it would be - one long sitting area and then a corner area with food/showers etc and very fancy meeting table (which seems more for looks than practicality)
- There were no places to sit near the TV
- Food was a step down from the old SAS lounge - but this was only day 1. Just 1 soup, a few salads and 2 types of (nasty) sandwiches. Hopefully it will get better
- Lots of people (too many) trying to take your drinks order from your seat - I was being asked every couple of minutes if they could bring me something
- To me the lounge lacking privacy for conversation - but again it was by no means finished (lots of construction people still) so maybe it will get better.
- Nice big window - but views are back toward T2A which is a bit of a shame.
- Overview is that it was definitely a disappointment - personally I prefer the old SAS lounge - but as I mentioned this was day 1 so maybe things will improve.
Jun 19, 2014, 7:55 am
#109
Join Date: Aug 2010
Location: YVR
Programs: aeroplan Elite, Priority Club. HHonours
Posts: 314
Given comments about walking distance (check in to Lounge & arrival gate to customs area) it would be helpful if those who have now arrived and departed T2 could put the matter into some perspective e.g. are the distances "about the same as T3" are there moving walkways as in T3 ?.
This is imprortant to me since wife will have problems with the walking and we may have to change to BA for Summer visit to UK. Thanks
Jun 19, 2014, 8:00 am
#110
Join Date: Oct 2001
Posts: 1,987
Given comments about walking distance (check in to Lounge & arrival gate to customs area) it would be helpful if those who have now arrived and departed T2 could put the matter into some perspective e.g. are the distances "about the same as T3" are there moving walkways as in T3 ?.
This is imprortant to me since wife will have problems with the walking and we may have to change to BA for Summer visit to UK. Thanks
This is imprortant to me since wife will have problems with the walking and we may have to change to BA for Summer visit to UK. Thanks
At T2B where the departures gates are the area is open - so you are not held in small rooms as with T3.
Jun 19, 2014, 8:18 am
#111
Join Date: Oct 2001
Posts: 1,987
Seating area - smaller than I expected, very open and somewhat lacking in privacy. Lovely big window but views are towards T2A
Food selection was disappointing - 1 soup, a couple of sandwiches and a few salads. However it is only day one so will hopefully improve.
Overall I prefer the old SAS lounge at T3 - but maybe this will improve once everything is finished.
Last edited by Tractor Boy; Jun 19, 2014 at 10:43 am Reason: recovered technology idiot
Jun 19, 2014, 9:33 am
#112
Join Date: Feb 2009
Location: YYC
Programs: BA bronze, Aeroplan peon
Posts: 4,744
All passengers arriving in First or Club World longhaul flights have access to the arrival lounge in T5. Gold lets you use it when arriving on any BA/AA flight.
Jun 19, 2014, 11:46 am
#113
Company Representative - Air Canada
Join Date: May 1999
Location: Canada
Posts: 24,215
T2A will be mainly used by carriers that are moving in the next few months. AC flights will mainly be at T2B but could be T2A too at times. The space available for the UA/SQ/AC lounges are in T2B so it would make sense to gate most flights from that area for our premium customers. The walk is not much longer than today - did it yesterday a few times back and forth and it was no more than 10 minutes with the moving walkway.
Jun 19, 2014, 1:58 pm
#114
Join Date: Mar 2008
Posts: 812
That was you in the lounge yesterday!
I did not want to disturb you while you ere working and then you were gone.
I did not want to disturb you while you ere working and then you were gone.
Jun 19, 2014, 6:58 pm
#115
Join Date: Mar 2013
Posts: 252
Not surprising that AC Altitude's reference to concierges at LHR does NOT include rev J passengers 
Given that many concierges openly shun us non-SEs anyway it doesn't make much difference
And are you really serious that rev J passengers will not be able to use the arrivals lounge after March 2015?
Given that many concierges openly shun us non-SEs anyway it doesn't make much differenceAnd are you really serious that rev J passengers will not be able to use the arrivals lounge after March 2015?
Jun 19, 2014, 7:19 pm
#116
Join Date: Feb 2013
Location: Never home.
Posts: 2,971
Jun 19, 2014, 9:28 pm
#118
Original Poster
Join Date: Sep 2005
Location: YYC
Programs: AC SE100*1MM; Spire Ambassador
Posts: 1,341
Seating area - smaller than I expected, very open and somewhat lacking in privacy. Lovely big window but views are towards T2A
Food selection was disappointing - 1 soup, a couple of sandwiches and a few salads. However it is only day one so will hopefully improve.
Overall I prefer the old SAS lounge at T3 - but maybe this will improve once everything is finished.
Jun 19, 2014, 10:11 pm
#119
Join Date: Aug 2010
Location: YVR
Programs: aeroplan Elite, Priority Club. HHonours
Posts: 314
The walk is an underground tunnel between T2A and T2B. It does have a series of moving walkways with escalators/elevators at either end. Total distance is probably the same as the furthest point at T3 I would guess (but that is only a guess). It felt like a long walk.
At T2B where the departures gates are the area is open - so you are not held in small rooms as with T3.
At T2B where the departures gates are the area is open - so you are not held in small rooms as with T3.
Many thanks for your comments.