Can anyone explain this inability to eUp on H?
Apr 27, 2013, 12:32 pm
#1
Original Poster
Join Date: Apr 2013
Posts: 4
Can anyone explain this inability to eUp on H?
I have a RTW ticket (fare class H) in/out of YVR coming up.
AC segments include AC63 (YVR-ICN) heading out, and AC33 (YYZ-YVR) heading home.
On AC site under "Manage My Bookings" fare class for both is listed as "Flex,H" (standard for RTW)
On the e-upgrade screen, the AC63 flight says "The purchased fare class for this flight does not allow for upgrades.", while the AC33 flight says "Upgrades can only be requested within 4 days of departure"
I'm confused and annoyed that the AC63 flight is not eligible for upgrade. It's the same fare class as the other flight which is?! Why might this be? Do I have any options available to me to get upgraded?
I'm Elite35K with plenty of eUpgrade points. UGH!
AC segments include AC63 (YVR-ICN) heading out, and AC33 (YYZ-YVR) heading home.
On AC site under "Manage My Bookings" fare class for both is listed as "Flex,H" (standard for RTW)
On the e-upgrade screen, the AC63 flight says "The purchased fare class for this flight does not allow for upgrades.", while the AC33 flight says "Upgrades can only be requested within 4 days of departure"
I'm confused and annoyed that the AC63 flight is not eligible for upgrade. It's the same fare class as the other flight which is?! Why might this be? Do I have any options available to me to get upgraded?
I'm Elite35K with plenty of eUpgrade points. UGH!
Apr 27, 2013, 12:42 pm
#2
Join Date: Oct 2012
Location: YYC
Programs: AC SE
Posts: 2,342
As an E35, the only Flex fare you can upgrade on overseas flights is a U fare. H fare class is upgradeable for North America flights, but to upgrade an H fare overseas, you need to be E50 or higher. One of the new 'enhancements' for 2013.
https://www.aircanada.com/en/aeropla...des/howto.html
https://www.aircanada.com/en/aeropla...des/howto.html
Apr 27, 2013, 1:00 pm
#3
Original Poster
Join Date: Apr 2013
Posts: 4
As an E35, the only Flex fare you can upgrade on overseas flights is a U fare. H fare class is upgradeable for North America flights, but to upgrade an H fare overseas, you need to be E50 or higher. One of the new 'enhancements' for 2013.
https://www.aircanada.com/en/aeropla...des/howto.html
https://www.aircanada.com/en/aeropla...des/howto.html
Edit: one other question, is there any kind of "marketplace" for SuperElite to "gift" their benefit of nominating a friend for 50K Elite status?
Last edited by VirtualRain; Apr 27, 2013 at 1:19 pm
Apr 27, 2013, 7:55 pm
#4
Join Date: Apr 2012
Location: YUL
Programs: AC*SE
Posts: 124
As an E35, the only Flex fare you can upgrade on overseas flights is a U fare. H fare class is upgradeable for North America flights, but to upgrade an H fare overseas, you need to be E50 or higher. One of the new 'enhancements' for 2013.
https://www.aircanada.com/en/aeropla...des/howto.html
https://www.aircanada.com/en/aeropla...des/howto.html
Only small consolation is # of eUps required would be lower in M...
Apr 27, 2013, 8:20 pm
#5
Join Date: Oct 2012
Location: YYC
Programs: AC SE
Posts: 2,342
Good catch - yes, I had meant M but typed U! Guess I was thinking back to the days of the paper upgrade certificates where the eligibility for M and U were the same.
Apr 27, 2013, 9:00 pm
#6
FlyerTalk Evangelist
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
As others have mentioned you canīt upgrade bookings in H class on intīl routes as an E35. However, you could book a regular Y RTW with 29k miles allowance (instead of the special Y RTW fare with 26k miles allowances) which is booked into M instead of H and would allow you to upgrade the intīl segments.
Apr 30, 2013, 1:45 pm
#7
Original Poster
Join Date: Apr 2013
Posts: 4
As others have mentioned you canīt upgrade bookings in H class on intīl routes as an E35. However, you could book a regular Y RTW with 29k miles allowance (instead of the special Y RTW fare with 26k miles allowances) which is booked into M instead of H and would allow you to upgrade the intīl segments.
What's the possibility of the gate agent offering me an upgrade even though I don't qualify under the new rules (assuming there are seats available)?
Apr 30, 2013, 2:06 pm
#8
Join Date: Nov 2006
Location: YEG
Programs: AC SE100K
Posts: 698
0. "Welcome to the new enhanced 2013 Air Canada where our core focus is not frequent high paying customers, it's, well, we aren't sure, but, not you."
Apr 30, 2013, 2:21 pm
#9
FlyerTalk Evangelist
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Donīt what country youīre departing from or what routing youīve planned, but it may make sense to depart from a different country (if convenient) and/or purchase a Circle Pacifc Fare instead of a RTW fare.