Oct 26, 2015, 2:06 am
Last edit by: Adam Smith
General WiFi Tidbits
Detailed WiFi roll-out info compiled by FTers:
Planes with WiFi (confirmed by FTers):
Remaining planes planned for WiFi that are still without WiFI or unknown:
Planes with no plans to install WiFi:
Air Canada Status WiFi Benefit
- WiFi is managed by "WiFi Onboard", formerly known as "Gogo"
- If you have a pass from WiFi OnBoard for their entire fleet that will generally work
- You can redeem Aeroplan points for various packages ranging from one hour to the entire flight and at different speeds
- Only one device at a time can use the plan. Once you log in with another device with your WiFi Onboard or Aeroplan account the other device will drop
- Rouge J customers are now getting a one-time WiFi Onboard code for free WiFi on the flight instead of getting an iPad
Detailed WiFi roll-out info compiled by FTers:
Planes with WiFi (confirmed by FTers):
- GoGo 2Ku satellite-based system (fast, large coverage area, including over water - coverage map):
- 223
- 319 (rouge)
- 320 (rouge)
- 321 (rouge)
- 333 (except 946 and 948)
- 788
- 789 (except 860)
- 77L
- 77W
- Gogo ATG system (old, slow, only works over land in North America, and not very far north - coverage map)
- CR9: 701-721, 780-784 (note: a recent report from a Jazz pilot suggests the system may be disabled on 780-784)
- E75
- 319 (mainline)
- 320 (mainline)
- 321 (mainline)
Remaining planes planned for WiFi that are still without WiFI or unknown:
- CR9: 722-730 (note: a recent report from a Jazz pilot suggests the system may be disabled on 780-784)
- 7M8: all (AC had an embarrassing escapade with a Thales system that was completely inadequate. As of March 2023, they appear to have given up on this system. What they plan to replace it with is uncertain)
- 789: 860
- 333: 946, 948
Planes with no plans to install WiFi:
- DH4s
- CRJs
Air Canada Status WiFi Benefit
- The benefit lasts for 12 months from the date of activation, which is the first date you sign into Gogo on an AC flight using your Aeroplan account. Date of benefit selection is irrelevant. It must be activated by the end of the calendar year.
- Benefit currently works on all aircraft with WiFi, except possibly rouge. Some rouge aircraft have reported having access to the Aeroplan sign in which was required for the Aeroplan benefit to work. It's unknown whether the benefit will be extended to those fleets in the future.
- The benefit says you can have up to 5 users but that is five unique devices in a one month period and not simultaneous usage. You will need to log off one device to use another device on the same flight. GoGo will apparently block if it sees too many devices in a one month period to avoid credential sharing.
- There are huge problems with the Aeroplan login for this benefit. There is a high likelihood that you will need to attempt to log in numerous times for it to work, and it may not work at all. Chatting with WiFi Onboard support should get you a one-time code for free WiFi for the flight.
On-Board WIFI (2013-2022)
Dec 19, 2019, 12:39 am
#1306
A FlyerTalk Posting Legend
Join Date: Sep 2012
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Well I'm now on track to fly 783, so maybe I'll still get to try one of the 78x birds.
Dec 19, 2019, 12:50 am
#1307
Moderator, Air Canada; FlyerTalk Evangelist
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Dec 19, 2019, 12:54 am
#1308
Join Date: Jan 2014
Location: YVR
Programs: E50K, *Gold, WS Gold,VIA Premier, VIPorter
Posts: 463
Dec 20, 2019, 1:00 pm
#1309
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Interesting situation on 783. I could connect to the network, but trying to get to the captive portal resulted in an error on 3 devices owned by 2 people.
Dec 27, 2019, 3:52 pm
#1310
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AC's site says 5/8 788s have wifi, which has me much more excited than I was a few hours ago. 50% chance I'll have internet tonight!
Dec 27, 2019, 10:44 pm
#1311
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806 does not have wifi.
Jan 7, 2020, 9:07 pm
#1312
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I acquired a new source of data.
The following have wifi:
788: 801, 802, 805, 807, 808
789: 831-852
333: 931, 934, 935, 936, 938
The following have wifi:
788: 801, 802, 805, 807, 808
789: 831-852
333: 931, 934, 935, 936, 938
Jan 16, 2020, 3:09 pm
#1313
Join Date: Jun 2010
Programs: AC SE 1MM
Posts: 344
So I notice on the Air Canada page announcing the A220 (https://www.aircanada.com/ca/en/aco/...leet/a220.html) that there is no mention of On Board Wifi. Is Air Canada really still launching new planes without wifi installed? Seems backwards but perhaps they have it and it is an oversight on the service page. Nothing on the wifi status page either on AC.
Jan 16, 2020, 3:10 pm
#1314
Join Date: Jun 2016
Location: ORD
Programs: AC 50K, Bonvoy Tit, UA Silver
Posts: 246
They have wifi out of the factory.
Jan 26, 2020, 2:45 am
#1315
Join Date: Aug 2019
Location: YYZ
Programs: Aeroplan 50K/Star Alliance Gold, Accor Gold, base level Marriott/Hyatt/Hilton
Posts: 657
There is now wifi on 94% of B789s, 63% of B788s and 46% of A333s. All B77Ws, B77Ls and B763 rouges have it. I think all widebodies will have wifi by 2021 (except, of course, the mainline B763s). 11 more planes to go!
Jan 26, 2020, 9:35 am
#1317
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Thanks, wiki updated.
Jan 26, 2020, 12:42 pm
#1318
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Jan 26, 2020, 5:24 pm
#1319
Moderator, Air Canada; FlyerTalk Evangelist
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Feb 1, 2020, 2:26 pm
#1320
Join Date: Aug 2015
Location: YUL
Programs: Aeroplan 50K, Accor Diamond
Posts: 253
Cheaper in English?
I wasn’t able to connect with the lower price but was rather strange... 
