Upgrading from Tango to Flex
Mar 16, 2013, 6:16 pm
#1
Original Poster
Join Date: Feb 2013
Location: YEG
Programs: AC: Ac*A, , Nexus: Expired
Posts: 1,489
Upgrading from Tango to Flex
Hi Everyone,
My company only books me flex on routes that are 3+Hours. I have a few trips from YEG to YVR and am booked in Tango. Is there a way I can call AC and pay for the upgrade to Flex myself? Normally, I would not do this, but I am working to get to 50K by June for a trip to England I have in July... The two trips to YVR will push me over the threshold.
Just wanted to check on the possibility before I call AC and wait on the line for hours...
Thoughts??
My company only books me flex on routes that are 3+Hours. I have a few trips from YEG to YVR and am booked in Tango. Is there a way I can call AC and pay for the upgrade to Flex myself? Normally, I would not do this, but I am working to get to 50K by June for a trip to England I have in July... The two trips to YVR will push me over the threshold.
Just wanted to check on the possibility before I call AC and wait on the line for hours...
Thoughts??
Mar 16, 2013, 6:26 pm
#3
Original Poster
Join Date: Feb 2013
Location: YEG
Programs: AC: Ac*A, , Nexus: Expired
Posts: 1,489
I asked and was told it is a bit of a logistical/accounting nightmare as they book all our tickets on a company CC
Mar 16, 2013, 6:28 pm
#4
Join Date: Dec 2010
Location: Montreal, Quebec
Programs: AC*SE100K , HH DIAMOND, MARRIOTT PLATINUM
Posts: 332
I booked tango last week through my corporate travel agent, called in and changed bookings to flex. Paid no change fee just the fare difference.
Worked out great for 81$ and change for 4 segments up front, all short haul.
Worked out great for 81$ and change for 4 segments up front, all short haul.
Mar 16, 2013, 7:03 pm
#5
Join Date: Jul 2009
Location: YYC
Programs: AC SE100K MM
Posts: 903
Hmmm, OP maybe call and try then, I thought a different fare class would require a reissuing of a ticket, but maybe not ^
Mar 16, 2013, 7:10 pm
#6
Join Date: Nov 2011
Programs: AC E50K, Marriott Rewards Platinum, SPG, Fairmont PC
Posts: 41
Probably best to do it within 24 hours of buying the ticket, since during that window you can change or cancel without penalty. Likely you'd have to pay change fee and fare difference after that.
AC should consider offering fare class upgrades for price difference only. It would likely be profitable for them, because of people in situations similar to OP.
AC should consider offering fare class upgrades for price difference only. It would likely be profitable for them, because of people in situations similar to OP.
Mar 16, 2013, 8:08 pm
#8
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,326
There have been some reports that if your sole reason for the change is to go from Tango to Flex, they'll do it without a change fee, regardless of when you call, since they're getting more money from you, while providing the same service.
Although I think someone said they won't do it to Latitude, since that would let you cancel your ticket.
Although I think someone said they won't do it to Latitude, since that would let you cancel your ticket.
Mar 16, 2013, 9:44 pm
#10
Join Date: Aug 2011
Location: YYJ
Programs: AC - SE100K
Posts: 727
Upgrading from Tango to Flex
Yet another reason why AC should enable AQM accrual when one purchases a LMU from a Tango fare. I bet there are many employees in the OP's situation that would purchase the upgrade for the miles, and keep it easy on their company accountants in the process.
Mar 17, 2013, 1:43 am
#12
Join Date: Dec 2010
Location: YEG
Programs: AC*SE, Marriott Plat, Natl Exec, NEXUS
Posts: 437
I've done this many times, as my company only pays for Tango in most circumstances and/or the fare differential is acceptable or on sale. I've never had a problem getting it done by calling AC and I've never paid a change fee. Sometimes the rep automatically excludes the change fee, and other times when they try to charge I tell them there is no change fee and they check with someone else and then don't charge it.
I've only done this change fee-free from Tango to Flex or from Tango/Flex to a Z fare. I can see a PP's point that they wouldn't let you do it fee-free from a restricted fare to an unrestricted (J/Y/B).
I've only done this change fee-free from Tango to Flex or from Tango/Flex to a Z fare. I can see a PP's point that they wouldn't let you do it fee-free from a restricted fare to an unrestricted (J/Y/B).
Mar 17, 2013, 6:13 am
#13
Join Date: Mar 2010
Location: Edmonton
Posts: 187
I did this just a few days ago. The only issue I had was getting the agent to see the cheapest flex fare. initially he wanted to charge over $400 but I pointed out the lowest flex fare was only $90 more than the Tango.
There was no mention of any change fee.
There was no mention of any change fee.
Mar 17, 2013, 9:03 am
#14
Join Date: Jan 2013
Location: YYZ & LGA
Programs: AC*E, SPG G, Nexus, GE
Posts: 30
I upgraded one leg of a TATL flight from Tango to Flex... I had to pay the difference in price from the original booking day price, not the current price. So if the difference today is $50 and but the difference on the original booking day is $75, you will need to pay $75
or at least that's the scam they told me
or at least that's the scam they told me
Mar 17, 2013, 12:30 pm
#15
Join Date: Sep 2010
Location: YVR
Programs: AC*SE MM, Marriott Lifetime Titanium
Posts: 4,604
This should be possible, without a fee, even if it's not within the 24 hours. See this thread:
http://www.flyertalk.com/forum/air-c...e-flights.html
Of course, you can't upgrade to a Latitude or Exec Flex fare without a fee as that would let you cancel the ticket without penalty afterwards.
http://www.flyertalk.com/forum/air-c...e-flights.html
Of course, you can't upgrade to a Latitude or Exec Flex fare without a fee as that would let you cancel the ticket without penalty afterwards.