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Old Dec 10, 12, 2:48 pm   #1
Original Poster
Join Date: Dec 2007
Location: DEN
Programs: UA Premier Gold
Posts: 31
Getting a partial award refund.

I booked an award flight from DEN-EZE for early 2013, about 9 months ago. The award is in first class on United. At the time I booked the flight, United had a 3-class airplane scheduled for that route (EWR-EZE, not DEN-EWR). All three class were available and I booked in first. Recently United change the airplane that it uses for the EZE flight to a 2-class plane. My first class seat is now in biz. So I am now paying 135k for a flight that should be 95k.

A. Do I have any chance of getting aeroplan to credit me back the difference in award redemption.

B. What would be the best strategy or argument to use to get a refund.

(there is currently no availability in biz class)
bobdobbs2 is offline   Reply With Quote
Old Dec 10, 12, 2:52 pm   #2
Join Date: Oct 2007
Programs: A3*G
Posts: 508
just give them a call, there will be no problem to get refunded the difference of the miles.
travel agent is online now   Reply With Quote
Old Dec 10, 12, 3:00 pm   #3
Join Date: Oct 2012
Posts: 110
First call and then see if you need an arguement....
AClove is offline   Reply With Quote


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