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Discount Code = $2300 fare increase??
Had a small issue this summer on an AC flight in ExecFirst and sent an email. I honestly didn't expect a response. Not only am I not an elite member, I don't even belong to AC's programme. I'm a UA guy from over the border.
Received a nice email back and a 10% off voucher. Very nice and unexpected. Good for you, AC, to at least respond to those of us who pay to be in your premium cabin. So I go to book a flight today and it's a very reasonable $4500 in ExecFirst and then can't find where to enter my promo code. Go back to the homepage and realize the error of my ways: should enter the promo code at the beginning of the search before prices and flights are shown. New price using my discount promo code? $6800! :mad: Yes, it was the difference between a Z and a full ExecFirst fare but it does not state anywhere in my email from AC that the promo code is only good on full fare flights. I'm glad I made the mistake of pricing the ticket first before entering the "discount" code and realized by not taking up AC's offer that I saved myself $2300. Bad form, AC. :td: Thanks for the email and the "discount" code but it's in the recycling bin at this time. |
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Yeah, that sounds about right. |
Originally Posted by EnvoyBoy
(Post 19394354)
Had a small issue this summer on an AC flight in ExecFirst and sent an email. I honestly didn't expect a response. Not only am I not an elite member, I don't even belong to AC's programme. I'm a UA guy from over the border.
Received a nice email back and a 10% off voucher. Very nice and unexpected. Good for you, AC, to at least respond to those of us who pay to be in your premium cabin. So I go to book a flight today and it's a very reasonable $4500 in ExecFirst and then can't find where to enter my promo code. Go back to the homepage and realize the error of my ways: should enter the promo code at the beginning of the search before prices and flights are shown. New price using my discount promo code? $6800! :mad: Yes, it was the difference between a Z and a full ExecFirst fare but it does not state anywhere in my email from AC that the promo code is only good on full fare flights. I'm glad I made the mistake of pricing the ticket first before entering the "discount" code and realized by not taking up AC's offer that I saved myself $2300. Bad form, AC. :td: Thanks for the email and the "discount" code but it's in the recycling bin at this time. |
What's your route? I'd try a different browser before looking at a different airline
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Originally Posted by ABG
(Post 19395412)
What's your route? I'd try a different browser before looking at a different airline
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Originally Posted by EnvoyBoy
(Post 19394354)
[...].
I'm glad I made the mistake of pricing the ticket first before entering the "discount" code and realized by not taking up AC's offer that I saved myself $2300. Bad form, AC. :td: Thanks for the email and the "discount" code but it's in the recycling bin at this time. |
Same for me was offered 20% off coupon have tried to use over several months and each time fare jumps by hundreds:mad:. Crazy way to attempt to correct an issue of AC's part.
SYD/YYZ |
Howcome I'm not surprised at how this AC discount works.
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I'd guess it's working exactly as intended. |
Have you tried calling the res center and applying it over the phone?
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I was YYZ-LHR-YYZ. Pretty straight-forward and all AC metal.
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Shame on you for trying to book a discounted fare class! ;)
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Pretty sure if you look hard enough you'll find the statement "eligible fares", or as the venerable eightblack would say "Or something like that".
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This reminds me another one years ago when the visa aerogold used to include an offer of a free companion ticket; only caveat was that it worked for full fares.
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Originally Posted by tinchote
(Post 19463529)
This reminds me another one years ago when the visa aerogold used to include an offer of a free companion ticket; only caveat was that it worked for full fares.
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