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-   Air Canada | Aeroplan (https://www.flyertalk.com/forum/air-canada-aeroplan-375/)
-   -   Discount Code = $2300 fare increase?? (https://www.flyertalk.com/forum/air-canada-aeroplan/1391957-discount-code-2300-fare-increase.html)

EnvoyBoy Sep 27, 2012 10:11 am

Discount Code = $2300 fare increase??
 
Had a small issue this summer on an AC flight in ExecFirst and sent an email. I honestly didn't expect a response. Not only am I not an elite member, I don't even belong to AC's programme. I'm a UA guy from over the border.

Received a nice email back and a 10% off voucher. Very nice and unexpected. Good for you, AC, to at least respond to those of us who pay to be in your premium cabin.

So I go to book a flight today and it's a very reasonable $4500 in ExecFirst and then can't find where to enter my promo code. Go back to the homepage and realize the error of my ways: should enter the promo code at the beginning of the search before prices and flights are shown.

New price using my discount promo code? $6800! :mad: Yes, it was the difference between a Z and a full ExecFirst fare but it does not state anywhere in my email from AC that the promo code is only good on full fare flights.

I'm glad I made the mistake of pricing the ticket first before entering the "discount" code and realized by not taking up AC's offer that I saved myself $2300.

Bad form, AC. :td: Thanks for the email and the "discount" code but it's in the recycling bin at this time.

KenHamer Sep 27, 2012 10:17 am

Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9780; en-US) AppleWebKit/534.8+ (KHTML, like Gecko) Version/6.0.0.448 Mobile Safari/534.8+)

Yeah, that sounds about right.

FlyerTalker683455 Sep 27, 2012 12:44 pm


Originally Posted by EnvoyBoy (Post 19394354)
Had a small issue this summer on an AC flight in ExecFirst and sent an email. I honestly didn't expect a response. Not only am I not an elite member, I don't even belong to AC's programme. I'm a UA guy from over the border.

Received a nice email back and a 10% off voucher. Very nice and unexpected. Good for you, AC, to at least respond to those of us who pay to be in your premium cabin.

So I go to book a flight today and it's a very reasonable $4500 in ExecFirst and then can't find where to enter my promo code. Go back to the homepage and realize the error of my ways: should enter the promo code at the beginning of the search before prices and flights are shown.

New price using my discount promo code? $6800! :mad: Yes, it was the difference between a Z and a full ExecFirst fare but it does not state anywhere in my email from AC that the promo code is only good on full fare flights.

I'm glad I made the mistake of pricing the ticket first before entering the "discount" code and realized by not taking up AC's offer that I saved myself $2300.

Bad form, AC. :td: Thanks for the email and the "discount" code but it's in the recycling bin at this time.

If you don't need it i will take it and put it to use...

ABG Sep 27, 2012 12:52 pm

What's your route? I'd try a different browser before looking at a different airline

EnvoyBoy Sep 27, 2012 1:13 pm


Originally Posted by ABG (Post 19395412)
What's your route? I'd try a different browser before looking at a different airline

Actually used an entirely different computer. Same story. I'll just buy the Z fare.

ylwae Sep 27, 2012 2:54 pm


Originally Posted by EnvoyBoy (Post 19394354)
[...].

I'm glad I made the mistake of pricing the ticket first before entering the "discount" code and realized by not taking up AC's offer that I saved myself $2300.

Bad form, AC. :td: Thanks for the email and the "discount" code but it's in the recycling bin at this time.

That's weird. I haven't used promo or discount codes for AC international business class flights, but when I've used them on domestic executive class flights I've been able to discount Z fares. Was your itin all AC or was another carrier involved?

SYD/YYZ Sep 27, 2012 5:38 pm

Same for me was offered 20% off coupon have tried to use over several months and each time fare jumps by hundreds:mad:. Crazy way to attempt to correct an issue of AC's part.

SYD/YYZ

yscleo Sep 27, 2012 9:10 pm

Howcome I'm not surprised at how this AC discount works.

KenHamer Sep 28, 2012 1:44 am

Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9780; en-US) AppleWebKit/534.8+ (KHTML, like Gecko) Version/6.0.0.448 Mobile Safari/534.8+)

I'd guess it's working exactly as intended.

hearna Sep 28, 2012 10:03 am

Have you tried calling the res center and applying it over the phone?

EnvoyBoy Sep 28, 2012 12:21 pm

I was YYZ-LHR-YYZ. Pretty straight-forward and all AC metal.

mapu Oct 9, 2012 5:25 am

Shame on you for trying to book a discounted fare class! ;)

7Continents Oct 9, 2012 6:20 am

Pretty sure if you look hard enough you'll find the statement "eligible fares", or as the venerable eightblack would say "Or something like that".

tinchote Oct 9, 2012 7:18 am

This reminds me another one years ago when the visa aerogold used to include an offer of a free companion ticket; only caveat was that it worked for full fares.

deadinabsentia Oct 9, 2012 9:18 am


Originally Posted by tinchote (Post 19463529)
This reminds me another one years ago when the visa aerogold used to include an offer of a free companion ticket; only caveat was that it worked for full fares.

It worked from C class. I used it every year for a YVR - Mexico with my partner. $1500 or so for one and $200 for the other 1700 all in for confirmed Business for both of us.


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