New! Air Canada Rewards for Small Business
#31
Join Date: Mar 2004
Location: Canada
Programs: Virtuoso TA, Four Seasons Pref Partner, Rosewood Elite TA, Ritz Carlton STARS TA
Posts: 4,737
Also, how does the tool streamline the forms of payment?
#32
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
You have no idea what you are talking about..... Do you really think this is the first incentive program AC has ever rolled out? Do you have any idea about the sizable discounts on fares certain corporations get, yet their miles still get accured to the employee's account. So AC's master plan is to keep letting RBC get X% off their flights, but Joe's Discount Import Emporium in Kamloops will lose the AP miles in favour of some MLL passes and a reporting tool?
Also, how does the tool streamline the forms of payment?
Also, how does the tool streamline the forms of payment?
#33
Join Date: Mar 2004
Location: Canada
Programs: Virtuoso TA, Four Seasons Pref Partner, Rosewood Elite TA, Ritz Carlton STARS TA
Posts: 4,737
Yes, Several in fact. You still have not answered how the tool steamlines payments. You are aware you are required to enter a form of payment with every booking, just like ac.com.
#34
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Managing expenses detail reports. Enrolling in the program allows to track expenses.
While different forms of payments may be possible to keep the flexibility, a company can expeditiously track and audit employee and corporate profiles. This would offer quicker reconciliation to the form of payment received.
Note: the link outlines info for a TA, who in turn would bill out or use direct form of payment i.e. cc. But certainly a universal form of payment can be arranged with the TA.
Last edited by Ancien Maestro; Mar 17, 2012 at 11:46 pm
#35
Join Date: Oct 2009
Location: YVR
Programs: AC*SE MM, Marriott Titanium, National Executive
Posts: 1,586
#36
Join Date: Feb 2010
Location: Canada
Programs: Hhonors Diamond, Fairmont Platinum
Posts: 371
Signed our company up.
Qualified for 2 uUpgrade credits as well as the passes and 15%. The business flight search is a lot less fluid then the regular site. And if the regular discount counts can't be used on it, not sure I'll book much travel with it.
Qualified for 2 uUpgrade credits as well as the passes and 15%. The business flight search is a lot less fluid then the regular site. And if the regular discount counts can't be used on it, not sure I'll book much travel with it.
#37
Join Date: Nov 2001
Location: Ontario, Canada
Programs: AC*SE MM, Hilton Gold, Marriott Gold, IHG Plat Amb
Posts: 3,439
I've tried using it a couple of times and ended up going back to the main aircanada.com site to make the booking. My biggest complaint has been mentioned above - it doesn't recognize status for seat assignments. The interface with flight passes isn't very good either, seat assignments can't be changed through the flight pass site. I did make a booking to use the introductory discount because the promo code only works on the new site, but I'll be ignoring it for the next little while until I hear reports that it's been improved.
One thing I do like: When displaying fares it shows eligible flight passes with the per-credit cost alongside the regular T, T+, L etc. columns. Then it's easy to see how the regular fares compare to the flight pass.
One thing I do like: When displaying fares it shows eligible flight passes with the per-credit cost alongside the regular T, T+, L etc. columns. Then it's easy to see how the regular fares compare to the flight pass.
#38
Join Date: Jul 2009
Location: YWG
Programs: Free Agent
Posts: 1,478
I emailed my complaints and they indicated by return email that some functionality we are seeking (upgrades, etc) would be rolled out in Phase 2... no time line for when that occurs. I recommend you email to provide your experiences and challenges and maybe the patches get done faster.
#40
Join Date: Feb 2010
Location: Canada
Programs: Hhonors Diamond, Fairmont Platinum
Posts: 371
Wow. I'm not sure I've ever seen something so user unfriendly.
I'm trying to book flights. How do you book a flight for someone other than yourself? It automatically fills in your name.
I tried to create an account for another employee. I still can't seem to purchase a ticket for someone else when I'm logged in. I've tried playing around with the 'travel arranger' options. Doesn't seem to change anything.
Anyone have any pointers?
I'm trying to book flights. How do you book a flight for someone other than yourself? It automatically fills in your name.
I tried to create an account for another employee. I still can't seem to purchase a ticket for someone else when I'm logged in. I've tried playing around with the 'travel arranger' options. Doesn't seem to change anything.
Anyone have any pointers?
#41
Join Date: Aug 2011
Location: MSP and HKG
Programs: DL DM. Marriott Plat. Hyatt DM.
Posts: 332
Actually it does. If I book my flight under this then I have to pay for preferred seating and I cant upgrade my self using e-upgrades
#42
Join Date: Aug 2011
Location: MSP and HKG
Programs: DL DM. Marriott Plat. Hyatt DM.
Posts: 332
I've tried using it a couple of times and ended up going back to the main aircanada.com site to make the booking. My biggest complaint has been mentioned above - it doesn't recognize status for seat assignments. The interface with flight passes isn't very good either, seat assignments can't be changed through the flight pass site. I did make a booking to use the introductory discount because the promo code only works on the new site, but I'll be ignoring it for the next little while until I hear reports that it's been improved.
One thing I do like: When displaying fares it shows eligible flight passes with the per-credit cost alongside the regular T, T+, L etc. columns. Then it's easy to see how the regular fares compare to the flight pass.
One thing I do like: When displaying fares it shows eligible flight passes with the per-credit cost alongside the regular T, T+, L etc. columns. Then it's easy to see how the regular fares compare to the flight pass.
#45
Join Date: May 2006
Location: YYZ
Programs: AC SE, UA Silver, Bonvoy LT Titanium, Accor Diamond, Hilton Gold
Posts: 415
...
Not sure why Air Canada would waste their time doing something so half-assed as this. I tried to book travel for 9 employees but kept getting an error message that said
"Unable to process your request. Item too long."
Well, actually I tried booking travel for them, determined that the person booking actually had to be a passenger, created an account for one of the employees, tried booking the travel again and then got the error message above with no other information.
Sent them an email but they said all website or technical issues have to be reported by phone. ...? Not worth my time.
"Unable to process your request. Item too long."
Well, actually I tried booking travel for them, determined that the person booking actually had to be a passenger, created an account for one of the employees, tried booking the travel again and then got the error message above with no other information.
Sent them an email but they said all website or technical issues have to be reported by phone. ...? Not worth my time.