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Getting Refund of Award Ticket within 22 Days

Getting Refund of Award Ticket within 22 Days

Old Dec 14, 11, 4:18 pm
  #1  
Original Poster
 
Join Date: Sep 2008
Posts: 8
Getting Refund of Award Ticket within 22 Days

I have 2 round-trip tickets from RDU to YYZ booked for traveling around Christmas. The are for 15,000 miles + $160 in taxes/fees each. However, my plans have changed and I am no longer making that trip.

Since I am canceling the trip within 22 days, I understand that I cannot have the miles reinstated. What are my options?

The obvious option is to cancel it anyway and pay the $90/ticket fee, and hope to use it within 1 year of the original ticket issue date. However, I don't know when I will travel again next year, and there may be a chance I will not get to use it at all.

Let's say come next September, and I still don't have an opportunity to use the tickets, can I have them issue the ticket anyway for travel on any day more than 22 days away, and then pay another $90/ticket to get a refund of the miles and taxes?
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Old Dec 14, 11, 10:24 pm
  #2  
 
Join Date: Dec 2006
Location: YEG
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Originally Posted by powerbon View Post
Let's say come next September, and I still don't have an opportunity to use the tickets, can I have them issue the ticket anyway for travel on any day more than 22 days away, and then pay another $90/ticket to get a refund of the miles and taxes?
I believe you can rebook for 22+ days out, cancel and reclaim the miles. Another thing to consider is that this would cost $360 to recover 30k miles (which works out to 1.2cpm) although canceling would recover the $320 in fees you've already paid.

If you do rebook and cancel, let us know if it works for you!
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Old Dec 14, 11, 11:02 pm
  #3  
alc
 
Join Date: Dec 2008
Posts: 4,519
I just cancel one of my AEROPLAN ticket and got my miles return to account along a refund of all my taxes for $90+Tax. My trip is for next year. The agent on the phone did say since I am over 22 days, I can cancel and refund.

The refund was entered on Sunday morning and it show up my CC account on Tuesday morning. The actual $90+Tax cancel post the next day. This is the first time (for me) that a refund is fasting than the charge from Air Canada.
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Old Dec 15, 11, 10:12 am
  #4  
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Join Date: Sep 2008
Posts: 8
Thanks for the answers.

I did a little more searching after I posted. It seems there is a subtlety where for the refund to work, I have to first change the date, then cancel 22+ days before the new departure date.

I have read that if one cancels the ticket within 22 days and then get it re-booked, even if you then cancel again more than 22 days out, you cannot get a refund. (kind of like you are allowed to cancel once).

This is unfortunate for me since I don't know when I can travel again. If I cancel the ticket now, I might be able to rebook it later if I can use the ticket before it expires. But the way it works, I lose the opportunity to get a refund if I do that and end up not being able to use the ticket next year. Given the fact that I have $320 of taxes on the line, that doesn't seem like a risk that is worth taking.

The way I look at it now, change and cancel is like paying $40+tax ($360 change/cancel fees - $320 taxes recovered) for 30K miles.

Does what I say make sense?
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Old Dec 15, 11, 10:17 am
  #5  
 
Join Date: Nov 2008
Location: YMQ
Programs: UA*G
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Originally Posted by powerbon View Post
Thanks for the answers.

I did a little more searching after I posted. It seems there is a subtlety where for the refund to work, I have to first change the date, then cancel 22+ days before the new departure date.

I have read that if one cancels the ticket within 22 days and then get it re-booked, even if you then cancel again more than 22 days out, you cannot get a refund. (kind of like you are allowed to cancel once).

This is unfortunate for me since I don't know when I can travel again. If I cancel the ticket now, I might be able to rebook it later if I can use the ticket before it expires. But the way it works, I lose the opportunity to get a refund if I do that and end up not being able to use the ticket next year. Given the fact that I have $320 of taxes on the line, that doesn't seem like a risk that is worth taking.

The way I look at it now, change and cancel is like paying $40+tax ($360 change/cancel fees - $320 taxes recovered) for 30K miles.

Does what I say make sense?
You should be able to get a full refund of your fees paid for the ticket without reinstating the miles for $90 this fee and taxes is collected on behalf of AC
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