SparseFlyer

514-422-7849

MasterGeek

Do they verify eligibility when you call ?

Adam Smith

The priority phone numbers for elites are dedicated numbers reserved for Air Canada's top-tier customers, not random people who go trolling on FlyerTalk. As gcashin pointed out, if you had access to them, you'd have them already.

Yes.

MasterGeek

Thanks to Google, I found this Aeroplan Priority number and got connected to a live agent within 2 minutes, as opposed to 40+ minutes with the regular number:

**Number edited to avoid "tragedy of the commons" so it stays functional and I can keep using it

Adam Smith

Thanks for posting the number. I phoned Amex and let them know that they may not want that out there in the public domain. In case scammers get hold of it and want to try to take advantage of benefits they haven't paid for.

MasterGeek

Hopefully, they'll keep the number functional, but just hide it

It's a struggle trying to keep those elite class privileges from the riff raff commons

ffsim

This has nothing to do with some sort of struggle between castes.

Priority services are earned through a clearly defined process which involves the earner spending money in exchange for certain privileges. The more money spent, the more enticing and valuable the privileges.

Not only are you trying to benefit from privileges you have not earned, you appear to relish in using those privileges to the detriment of those who have earned them.

This is an example of stealing what's not yours. Much along the same lines as "well, I know how to get the keys to your car so let me just help myself to them and drive around a little." Not only are you using something that's not yours, you're preventing others from using what's rightfully theirs.

And you seem pretty smug about it, too.

Adam Smith

That's what I was going to say, albeit much less eloquently

gcashin

+1!

jaysona

+2 ^

yul36

Back in the days when I had AC status you had to enter your AP number. If you did not qualfty the call was re-routed to the take for ever until they pick up call center.

eigenvector

The last time I desperately needed Aeroplan call priority I enlisted the aid of a Francophone colleague.

MasterGeek

So, Are saying that there are Aeroplan call agents that are dedicated to French speaking callers ? I thought that they were all bilingual, and so no dedication was required

When I tried the Aeroplan priority phone number that I found, I was connected to a live agent eventhough I entered my "commoner" Aeroplan account number

eigenvector

I don't know if there are dedicated French agents. I just know that at some times, the wait time for service in French can be substantially less. Not always, but worth checking if you speak conversational French.

jasdou

Interesting. My experience suggests otherwise. Most of the time I call and ask for a French agent, I will get a non-native speaker with a poor mastery of French. So I often end up dealing with them in English to make it easier on everybody (especially myself, not being a very patient person).