AP Just wiped out my account - now what???
Apr 22, 2011, 12:31 pm
#3
Join Date: Jun 2007
Location: SFO/SJC
Programs: AC E
Posts: 644
Also, the account expiry date is always shown in the "your account" page on aeroplan.com, and all it takes to keep your account active is any kind of activity; earning or redemption. Even just swiping your card at Esso. I'd say a 2- or 3-year account inactivity expiry might be more reasonable, but still.
Sorry to be harsh; I know it sucks, but at this point I think you only have yourself to blame. As DaveTO said, you can pay to get your points back, but it's probably not worth it at 2˘/mi.
Apr 22, 2011, 12:57 pm
#4
Original Poster
Join Date: Apr 2009
Posts: 84
Sorry, but I've stopped having much sympathy for these cases. The account inactivity policy has been in effect for several years now, and there have been news articles every year since about people who lost their miles as a result. I don't know how you wouldn't know.
Also, the account expiry date is always shown in the "your account" page on aeroplan.com, and all it takes to keep your account active is any kind of activity; earning or redemption. Even just swiping your card at Esso. I'd say a 2- or 3-year account inactivity expiry might be more reasonable, but still.
Sorry to be harsh; I know it sucks, but at this point I think you only have yourself to blame. As DaveTO said, you can pay to get your points back, but it's probably not worth it at 2˘/mi.
Also, the account expiry date is always shown in the "your account" page on aeroplan.com, and all it takes to keep your account active is any kind of activity; earning or redemption. Even just swiping your card at Esso. I'd say a 2- or 3-year account inactivity expiry might be more reasonable, but still.
Sorry to be harsh; I know it sucks, but at this point I think you only have yourself to blame. As DaveTO said, you can pay to get your points back, but it's probably not worth it at 2˘/mi.
It's not worth paying 2˘/mi. Honestly, it's becoming not worth flying AC without the loyalty program. The only slight benefit of my miles is that it can be quite costly to fly to Canada. I can zip across the US on Virgin America or JetBlue for a song, and Virgin now goes to YYZ.
Apr 22, 2011, 1:34 pm
#5
Join Date: Jan 2005
Location: Toronto, NYC, somewhere on planet Earth
Programs: UA 1K, AA ExPlat, Hyatt Diamond, SPG Plat, Marriott Gold
Posts: 8,289
Well .... We don't have any Esso stations down here in San Francisco, nor did they make a big deal out of it in the Chronicle, San Jose Mercury News, or the Palo Alto Weekly.
It's not worth paying 2˘/mi. Honestly, it's becoming not worth flying AC without the loyalty program. The only slight benefit of my miles is that it can be quite costly to fly to Canada. I can zip across the US on Virgin America or JetBlue for a song, and Virgin now goes to YYZ.
It's not worth paying 2˘/mi. Honestly, it's becoming not worth flying AC without the loyalty program. The only slight benefit of my miles is that it can be quite costly to fly to Canada. I can zip across the US on Virgin America or JetBlue for a song, and Virgin now goes to YYZ.
Apr 22, 2011, 3:09 pm
#6
Join Date: May 2007
Location: YYZ, but my heart is in Asia
Programs: AC-SE, CX-DM, DL-G, Hyatt-DM, Hilton-DM, Fairmont-Plt, Marriott-S, Accor-Plt, SPG-G, IHG-Plt
Posts: 4,396
You didn't lose much. 40K points are definitely not worth $800. Just move on and don't collect AP any more.
AP is hoping more people like the OP to have tons of AP points taken away. That's one of the ways they make money.
AP is hoping more people like the OP to have tons of AP points taken away. That's one of the ways they make money.
Apr 22, 2011, 3:45 pm
#7
Join Date: Mar 2005
Location: Calgary
Programs: A Few
Posts: 2,339
Actually the fee for reinstating points is $0.01/mile plus $30 service charge. Still a rip-off, but not nearly as bad as $0.02/mile.
"Expired miles are eligible for reinstatement up to 7 years following the last accumulation or redemption transaction in the account, whichever is later. You may reinstate a portion or all of your expired miles for an administrative fee of C$30 plus C$0.01 per mile reinstated (plus any applicable taxes). Reinstated miles will be available for redemption for 7 years from the date of reinstatement as long as you remain active in the program."
"Expired miles are eligible for reinstatement up to 7 years following the last accumulation or redemption transaction in the account, whichever is later. You may reinstate a portion or all of your expired miles for an administrative fee of C$30 plus C$0.01 per mile reinstated (plus any applicable taxes). Reinstated miles will be available for redemption for 7 years from the date of reinstatement as long as you remain active in the program."
Apr 22, 2011, 3:53 pm
#8
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,803
Actually the fee for reinstating points is $0.01/mile plus $30 service charge. Still a rip-off, but not nearly as bad as $0.02/mile.
"Expired miles are eligible for reinstatement up to 7 years following the last accumulation or redemption transaction in the account, whichever is later. You may reinstate a portion or all of your expired miles for an administrative fee of C$30 plus C$0.01 per mile reinstated (plus any applicable taxes). Reinstated miles will be available for redemption for 7 years from the date of reinstatement as long as you remain active in the program."
"Expired miles are eligible for reinstatement up to 7 years following the last accumulation or redemption transaction in the account, whichever is later. You may reinstate a portion or all of your expired miles for an administrative fee of C$30 plus C$0.01 per mile reinstated (plus any applicable taxes). Reinstated miles will be available for redemption for 7 years from the date of reinstatement as long as you remain active in the program."
Given that miles are worth about 85 cents, still a ripoff.
But eh, what can you expect from Aeroplan?
Apr 22, 2011, 6:04 pm
#10
Join Date: Jun 2009
Location: YUL
Programs: AC*SEMM
Posts: 602
Well .... We don't have any Esso stations down here in San Francisco, nor did they make a big deal out of it in the Chronicle, San Jose Mercury News, or the Palo Alto Weekly.
It's not worth paying 2˘/mi. Honestly, it's becoming not worth flying AC without the loyalty program. The only slight benefit of my miles is that it can be quite costly to fly to Canada. I can zip across the US on Virgin America or JetBlue for a song, and Virgin now goes to YYZ.
It's not worth paying 2˘/mi. Honestly, it's becoming not worth flying AC without the loyalty program. The only slight benefit of my miles is that it can be quite costly to fly to Canada. I can zip across the US on Virgin America or JetBlue for a song, and Virgin now goes to YYZ.
Apr 22, 2011, 7:45 pm
#12
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
At 0.01 per mile, it may still be worth reinstating. Currently, before July 15th, 2011, you can redeem your 40,000 miles for a round trip to any Hawaii destination. Usually these types of trips run more $400 base plus taxes. Our spring break, or Christmas vacations may go triple at $1,200 base plus taxes.
Apr 22, 2011, 7:54 pm
#13
Join Date: Jul 2006
Location: YYZ
Programs: AC *P
Posts: 1,812
https://www.delta.com/skymiles/about...jsp#expiration
Apr 22, 2011, 7:56 pm
#14
Join Date: Jul 2006
Location: YYZ
Programs: AC *P
Posts: 1,812
Sorry, but I've stopped having much sympathy for these cases. The account inactivity policy has been in effect for several years now, and there have been news articles every year since about people who lost their miles as a result. I don't know how you wouldn't know.
Also, the account expiry date is always shown in the "your account" page on aeroplan.com, and all it takes to keep your account active is any kind of activity; earning or redemption. Even just swiping your card at Esso. I'd say a 2- or 3-year account inactivity expiry might be more reasonable, but still.
Sorry to be harsh; I know it sucks, but at this point I think you only have yourself to blame. As DaveTO said, you can pay to get your points back, but it's probably not worth it at 2˘/mi.
Also, the account expiry date is always shown in the "your account" page on aeroplan.com, and all it takes to keep your account active is any kind of activity; earning or redemption. Even just swiping your card at Esso. I'd say a 2- or 3-year account inactivity expiry might be more reasonable, but still.
Sorry to be harsh; I know it sucks, but at this point I think you only have yourself to blame. As DaveTO said, you can pay to get your points back, but it's probably not worth it at 2˘/mi.
)