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-   -   System wide INCORRECT Schedule Changes? (https://www.flyertalk.com/forum/air-canada-aeroplan/1203279-system-wide-incorrect-schedule-changes.html)

pkeung Apr 7, 2011 8:50 pm

System wide INCORRECT Schedule Changes?
 
On my iPhone app my AC557 on Monday shows as delayed by exactly a day. I called and agent stated it is an error and the flight is fine. Anyone else have similar problems? I see some random posts in another thread that may be related to this issue.

lcohen999 Apr 8, 2011 12:22 am

I see this on my AC 591 flight on Saturday, delayed 24 hours, but arrives on time.

Emailed concierge in a panic, they say everything is OK, so just a glitch somewhere in the bowels of AC's IT...

pkeung Apr 8, 2011 12:30 am


Originally Posted by lcohen999 (Post 16181004)
I see this on my AC 591 flight on Saturday, delayed 24 hours, but arrives on time.

Emailed concierge in a panic, they say everything is OK, so just a glitch somewhere in the bowels of AC's IT...

I notice that now, though it shows as departing 24hrs late from LAX it still shows as arriving on time into YVR.

Wally Bird Apr 8, 2011 8:53 am

The schedule change update is FUBAR.

My upcoming reservations all have the "this reservation cannot be changed as a schedule update is in progress" notification. Fair enough, but for 18 hours straight ?

Some show the same flight ACxxx twice with the original and what I assume is the new time. Looks like something crashed midway through. Way to go AC ! :td:

pxy_a Apr 8, 2011 9:09 am

Anyone know if this is impacting the T-168 hrs or T-96 hrs eUpgrade request windows?

pkeung Apr 8, 2011 9:19 am

Still no change since yesterday. I have a number of flights in the next few months, all loaded on my iPhone and only Mon's shows as incorrect.

pkeung Apr 8, 2011 9:23 am

I just loaded up AC 550 for today (friend is on it) and it showed as leaving YVR on time but scheduled to arrive in LAX 2 days later! Refreshed and it corrected, but my Mon flight still shows as incorrect.

Away from YYZ Apr 8, 2011 9:40 am


Originally Posted by lcohen999 (Post 16181004)
Emailed concierge in a panic, they say everything is OK, so just a glitch somewhere in the bowels of AC's IT...


Originally Posted by Wally Bird (Post 16182579)
The schedule change update is FUBAR.

That damn PDP-11 having a bit overflow again...

KenHamer Apr 8, 2011 1:20 pm


Originally Posted by lcohen999 (Post 16181004)
I see this on my AC 591 flight on Saturday, delayed 24 hours, but arrives on time.

Emailed concierge in a panic, they say everything is OK, so just a glitch somewhere in the bowels of AC's IT...

The only time you should really panic is when it appears that AC's IT is working correctly.

Oh, and it's not really the PDP-11's (hardware) fault. It's that RT-11 OS.


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