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Will Air Canada Check Through Baggage On Separate Tickets/PNR (AC-AC or Interline)?

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Old Apr 1, 2024, 7:46 pm
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Last edit by: Adam Smith
AC updated their policy in 2022 relating to baggage interline on seperate tickets. The policy is:

Baggage Through-Check on Separate Tickets


As per IATA recommendations, Air Canada will follow suit with our airline partners and, effective immediately, we will no longer offer the ability to through-check customers and/or baggage to the destinations of the second ticket, except in the following scenarios:
  1. Purchase individual Air Canada (014) tickets.
  2. Purchase individual tickets from Pacific Coast (8P) or Air North (4N)
  3. An approved and documented regulatory or legal exception on the customer's file
  4. During irregular operations, two tickets were issued as a result of a single coupon reissue (including Air Canada to Other Airlines)
    • For instance, a customer may have an original YUL-AC-YYZ-LH-FRA ticket that has been reissued due to IROP on two tickets: YUL-AC-YYZ on AC (014) and YYZ-LH-FRA single coupon reissued on LH (220).
There are a mix of data points inconsistent with this policy, so YMMV.

Notwithstanding this policy, data points continue to be inconsistent.

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Will Air Canada Check Through Baggage On Separate Tickets/PNR (AC-AC or Interline)?

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Old Apr 1, 2024, 9:12 am
  #136  
 
Join Date: Jul 2010
Programs: AC E50K
Posts: 56
Originally Posted by Davvidd
In my experience AC has always checked my bags thru even if on separate tickets but on AC docs. Sometimes they have thru checked my bags on other carriers but say they cannot issue a Boarding card.
Mind sharing your latest successful date? Many people here said the AC system has changed. Thanks.
IBNR is offline  
Old Apr 1, 2024, 10:13 am
  #137  
 
Join Date: Sep 2015
Posts: 1,186
Originally Posted by IBNR
Mind sharing your latest successful date? Many people here said the AC system has changed. Thanks.
It is sill possible. I'm currently on AC (rewards) connecting to PNR 2 AC-LH (cash) and my bag is tagged through to my final destination. Took a bit of time though, as the agent had never done such a thing before.
vancouver25k is offline  
Old Apr 1, 2024, 11:45 am
  #138  
 
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,361
Originally Posted by nak
I'm thinking of booking a revenue ticket LGA-YUL and a mileage ticket YUL-HND, so separate PNRs but both on AC metal and both procured directly from AC. There seems to be two schools of thought as to whether AC will check the bags through from LGA to HND. Can anyone reassure me that AC will for sure check the bags all the way through? Apologies in advance if I misread any of the previous replies. Thx
According to their revised policy, this is allowed, but there is no way to guarantee this as it's still up to the agent to apply the policies correctly, and also have the knowledge to do this in the system.
vancouver25k likes this.
ChrisA330 is offline  
Old Apr 1, 2024, 12:41 pm
  #139  
 
Join Date: Jun 2005
Programs: EVA Air , * G, QR Privilege Club S
Posts: 5,183
Originally Posted by IBNR
Mind sharing your latest successful date? Many people here said the AC system has changed. Thanks.
The last one was end of last year and as another OP had said it depends on the capability of the agent too. I had to press on a bit and the supervisor came and got it done. I think the main issue was the agent thought that I was asking to be thru checked and get my boarding pass too. I only wanted my baggage added and was willing to collect my boarding pass at my next destination if they could not issue it. But the sup managed to do everything. I find the experienced ones are a lot better in handing the system and knowing what and how to do it than the new younger ones.
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Old Apr 1, 2024, 4:22 pm
  #140  
Moderator, Air Canada; FlyerTalk Evangelist
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,766
Originally Posted by ChrisA330
According to their revised policy, this is allowed, but there is no way to guarantee this as it's still up to the agent to apply the policies correctly, and also have the knowledge to do this in the system.
@ChrisA330 if you're familiar with the policy, perhaps you could throw the details in a wiki?
Stranger likes this.
Adam Smith is offline  
Old Apr 1, 2024, 7:47 pm
  #141  
 
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,361
Originally Posted by Adam Smith
if you're familiar with the policy, perhaps you could throw the details in a wiki?
I’m no more familiar with the policy than what is posted in this forum, but I created a wiki anyway.
canadiancow and vancouver25k like this.
ChrisA330 is offline  
Old Apr 11, 2024, 6:04 am
  #142  
 
Join Date: Apr 2015
Posts: 4
Just to confirm - even based on the new policy if I have two tickets

ORD-YYZ-ATH - Revenue ticket 014 stock
ATH-TLV - AC Award ticket - Aegean Airlines

They will connect my bags all the way through, is that correct?

Connection time in ATH is 11 hours.

Last edited by yitrap; Apr 11, 2024 at 6:37 am
yitrap is offline  
Old Apr 20, 2024, 3:07 am
  #143  
 
Join Date: Mar 2009
Location: KBP/TLV
Programs: UA, AE
Posts: 378
I got a definite "no" on AC to star non-AC on separate tickets twice on a recent trip for checking bags through. Once at an out station. And then while checking in at YYZ. Reasoning was that AC became liable for the complete bag routing which was costing them money that they felt they really should not have to be paying. Policy change about 1 year ago.
rawilliam is offline  


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