Is the AP website functioning?
Jan 9, 2011, 1:37 pm
#1
Original Poster
Join Date: Aug 2006
Location: YOW
Programs: Aeroplan
Posts: 968
Is the AP website functioning?
I've spent hours online trying to get the website to work. Each search takes up to 5 minutes to come back with a choice.
On Friday it was for summer travel but now we have emergency travel leaving tomorrow (family member had a heart attack and we are trying to get there.)
The website shows United rewards are available (after the 5 minute result for choices and another 2 - 3 minutes for the pricing to come up.) But when I press to continue to book the ticket I get a 503 error.
Tried three browsers over 2 computers, 2 OS but all the same internet provider.
Is anyone else getting through to booking? Or will I have to print off the results and pay the agent charge?
On Friday it was for summer travel but now we have emergency travel leaving tomorrow (family member had a heart attack and we are trying to get there.)
The website shows United rewards are available (after the 5 minute result for choices and another 2 - 3 minutes for the pricing to come up.) But when I press to continue to book the ticket I get a 503 error.
Tried three browsers over 2 computers, 2 OS but all the same internet provider.
Is anyone else getting through to booking? Or will I have to print off the results and pay the agent charge?
Jan 9, 2011, 1:53 pm
#2
Original Poster
Join Date: Aug 2006
Location: YOW
Programs: Aeroplan
Posts: 968
Xth time was the charm. But it took 11 minutes to make the booking in total (and I already knew which flights to pick and the passenger was already in the system so the only data entry was the credit card number.)
I got both 503 and 502 errors and tried signing in to www1 and www2 aeroplan.ca. Nothing but luck of the draw seemed to work.
Does anyone know what is wrong with their end right now? Obviously, it is functioning somewhat (and we scored a YOW-SFO ticket leaving in under 18 hours for $86 +25K miles) so I suppose I shouldn't complain. But having to try over and over was frustrating. It is as if they've transferred the policy of call back and try another agent to the website and now we have to keep trying the same entries over and over, hoping we'll get through.
I got both 503 and 502 errors and tried signing in to www1 and www2 aeroplan.ca. Nothing but luck of the draw seemed to work.
Does anyone know what is wrong with their end right now? Obviously, it is functioning somewhat (and we scored a YOW-SFO ticket leaving in under 18 hours for $86 +25K miles) so I suppose I shouldn't complain. But having to try over and over was frustrating. It is as if they've transferred the policy of call back and try another agent to the website and now we have to keep trying the same entries over and over, hoping we'll get through.
Jan 10, 2011, 11:30 pm
#5
Join Date: Oct 2010
Location: YYZ
Programs: A3*G AC*nobody TK*nobody
Posts: 1,967
Jan 10, 2011, 11:48 pm
#6
Join Date: Sep 2010
Location: Earth
Programs: AC S100K (formerly AC*SE), AC 2MM, AMEX Plat, Marriott Platinum Elite
Posts: 1,469
Jan 11, 2011, 2:22 am
#8
Join Date: Oct 2004
Programs: Aeroplan, Delta, Starwood, Fairmount
Posts: 2,312
Jan 11, 2011, 2:42 am
#9
Join Date: Jul 2001
Location: YYZ
Programs: AC SE100K, HH G
Posts: 2,454
Jan 11, 2011, 9:45 am
#10
Join Date: Sep 2010
Location: Earth
Programs: AC S100K (formerly AC*SE), AC 2MM, AMEX Plat, Marriott Platinum Elite
Posts: 1,469
Jan 11, 2011, 3:25 pm
#11
Join Date: Dec 2010
Location: Glen Abbey
Posts: 639
PDP-11s were much too sophisticated - I had a PDP-8 at one point.
Jan 11, 2011, 3:35 pm
#13
Join Date: Oct 2004
Programs: Aeroplan, Delta, Starwood, Fairmount
Posts: 2,312