Ticket change conundrum
#1
Original Poster
Join Date: Aug 2010
Posts: 22
Ticket change conundrum
Hi guys,
I'd like to appeal to the combined wisdom here.
I have a round-trip ticket purchased on Expedia, it's an AC ticket for YQB-SIN RT. My goal is to keep my departure date but change the return, I am willing to pay penalties and fare difference as required.
Expedia has told me they have to cancel my entire ticket, and she can't find availablity in my departure slot so I might lose it.
1- Is that true?
2- Should I just buy a different one-way ticket back?
3- What if I miss my return on purpose once in Singapore and call to get rescheduled for 3 days after?
4- Anything else I can do?
Thanks,
Keops
I'd like to appeal to the combined wisdom here.
I have a round-trip ticket purchased on Expedia, it's an AC ticket for YQB-SIN RT. My goal is to keep my departure date but change the return, I am willing to pay penalties and fare difference as required.
Expedia has told me they have to cancel my entire ticket, and she can't find availablity in my departure slot so I might lose it.
1- Is that true?
2- Should I just buy a different one-way ticket back?
3- What if I miss my return on purpose once in Singapore and call to get rescheduled for 3 days after?
4- Anything else I can do?
Thanks,
Keops
#3
Join Date: Apr 2005
Location: CMH, sometimes AVP, formerly down the Shore
Programs: UA 1K/3MM, AA EXP/3MM, DL MM, former fan of TWA
Posts: 1,854
My understanding is that if you need to change the outbound flight, then you are starting over from scratch - you are then not guaranteed that your original fare basis will still be available. So you might wind up paying much more for your ticket.
In this situation, I might advise you to fly the outbound. Then, after travel has started, contact AC and ask about changing the date on the return. You would need to pay the penalty fee, but you should be able to then book your return for any flight that has your fare basis available. (Once travel has started, it is usually better to contact the airline directly instead of the agency.)
The one risk with this is that if your fare basis is sold out on the date that you wish to return, you may have to pay a higher fare for the trip back.
If this sounds risky for you, do some shopping now to see what fares are available to purchase as a brand new ticket. If you find something that you like, on the days that you like, then you can have Expedia cancel your original, pay the penalty fee, and buy the new ticket that works for you.
In this situation, I might advise you to fly the outbound. Then, after travel has started, contact AC and ask about changing the date on the return. You would need to pay the penalty fee, but you should be able to then book your return for any flight that has your fare basis available. (Once travel has started, it is usually better to contact the airline directly instead of the agency.)
The one risk with this is that if your fare basis is sold out on the date that you wish to return, you may have to pay a higher fare for the trip back.
If this sounds risky for you, do some shopping now to see what fares are available to purchase as a brand new ticket. If you find something that you like, on the days that you like, then you can have Expedia cancel your original, pay the penalty fee, and buy the new ticket that works for you.
#4
Join Date: Dec 2008
Location: PHL, NYC, DC
Posts: 9,708
For international travel, one way is about 75% of the round trip fare.
What Expedia said is not true, you could technically change your flight pay the fare difference and change fee on the affected flights/segments. The rest shall remain the same.
If you have an AC booking reference (which is in a very small print on their trip summary), call AC directly and deal with AC instead.
If they are unwilling to do it, cancel it and buy elsewhere
What Expedia said is not true, you could technically change your flight pay the fare difference and change fee on the affected flights/segments. The rest shall remain the same.
If you have an AC booking reference (which is in a very small print on their trip summary), call AC directly and deal with AC instead.
If they are unwilling to do it, cancel it and buy elsewhere
#6
Original Poster
Join Date: Aug 2010
Posts: 22
For international travel, one way is about 75% of the round trip fare.
What Expedia said is not true, you could technically change your flight pay the fare difference and change fee on the affected flights/segments. The rest shall remain the same.
If they are unwilling to do it, cancel it and buy elsewhere
What Expedia said is not true, you could technically change your flight pay the fare difference and change fee on the affected flights/segments. The rest shall remain the same.
If they are unwilling to do it, cancel it and buy elsewhere
I'm leaning towards no change and call once there, also I might try a different Expedia agent.
Keops
#7
Join Date: Dec 2008
Location: PHL, NYC, DC
Posts: 9,708
Q is Tango Plus, so you can change it (fare difference + change fee).....
find the record locator for your AC flight and deal with AC directly. Several people have feedbacked that Expedia is hard to deal with.
its a 6 digit alpha-numeric reference number
find the record locator for your AC flight and deal with AC directly. Several people have feedbacked that Expedia is hard to deal with.
its a 6 digit alpha-numeric reference number
#8
Original Poster
Join Date: Aug 2010
Posts: 22
Keops
#9
Join Date: Dec 2008
Location: PHL, NYC, DC
Posts: 9,708
my suggestion is to say the exact flight number and date of travel. kindly demand that you want that.