CloudsBelow

The OP had a great idea with this thread . . . revenue leakage due to the AE changes. The thread has been rendered completely useless with all these OT posts and "what could have been" stories.

Why fly, What does your post mean exactly? Your HNL tickets were going to be booked on AC and were not soley based on AE changes? Or, more likely, AC was 2X the cost and the schedule could not touch UA via ORD

kevy_boy

This non-status member may buy a Tango fare and then subsequently start buying Tango Plus and then Latitude and then Executive.

No one is born with status. You have to start somewhere.

Yes when someone chooses another carrier over Air Canada it is loss revenue but that has been going on before the programme changes and it will continue after. Everyday people choose to fly other carriers and everyday people choose to fly with Air Canada.

In terms of numbers, it only seems people who have switched carriers are posting the actual revenue that AC is losing from them. What we are missing are the people who continue to provide revenue to Air Canada and those who maybe increased their revenue.

As for people posting the revenue loss to AC, the people posting are saying it like AC cares. AC like any business cares about the revenue in general but in terms of specific individuals, I don't think they give a rat's behind.

Also keep in mind revenue!=profit. Perhaps Air Canada is trying to move towards a Westjet model and make everyone the same.

Wenchy

All bus. class & all booked within one week to departure ( already completed ) :

yyz-can
can-dar
dar-mle
mle-yyz

excluding the mle portion will be repeating the same itinerary 3 times this year amongst other regular long distance travel ( jnb / HK / sin / etc ) all in J.

Switched entirely to Emirates ( even though i re-qualified as SE this yr )

galambo

was 80k plus last year.

this year my first flight on AC this week (only direct flight)

BUT have done a couple of YYZ-YUL already and have done porter/westjet.

i would have never even thought of doing this last year, but given AC 'UNloyality' program, they have shown that they don't care for loyal customers, why should i????

arf04

Hello?? The thread title is about a tally of revenue lost to AC due to the AE program changes. What else should one be posting about here?

The fact of the matter is that if a person decides to spend their money on airline X instead of AC then it is a revenue loss to AC. It's a pretty simple concept really. Just because other passengers buy more flights or new passengers are acquired, it doesn't negate the fact that some revenue has been lost. I'm really not getting your point on this thread other than to stir the pot.

Start a thread on revenue gained if you want. I am sure that some people will post there.

kevy_boy

I was only responding to someone else's comment towards me.

As you said this thread is about revenue lost to AC about the programme changes. As I and others have pointed out, most of the posts are about revenue lost due to other carriers being cheaper.

On a side note, most of my participation in this thread is due to the fascinating insight it provides into human psychology and decision making.

taupo

and, many of us who have taken some or all of our trave dollars elsewhere, have knowingly paid higher fares to AC due to their loyalty program at the time.
AC has upset some people to the point whereby they now look at, consider and even act on other options.
The reason people may have paid a lower price elsewhere, is the because AC has driven them away to look. The cheaper fares elsewhere are an unintended benefit or consequence, not the root cause.

why fly

tough crowd..
1. I was the guy booking the trip
2. price on AC was within $50
3. 2 wanted AC and when I explained how bad AC's FFprogram was they said OK lets go UA.
4. To hurt AC the more people who can move $$ away from AC the better, perhaps AC will get the message. [i doubt it for the massive failure and lack of thought of the new FF program]

oh and next week im 90% sure 4 more tickets will be taken from AC.^
in AC 40 million tickets i don't think they will notice.. but it make me feel good so its worth it.^

Oh two tickets last week I got them to book CO to IAH rather than the AC planes but I assume AC shares the revenue so i doubt it hurt them.

global happy traveller

if feel sorry for those travellers, your personal beef with AC keep it personal....... no need to force people into another airline because of your battle with AC..........

why fly

they will be flying in business class one way the joys of domestic free upgrades.

global happy traveller

i hear from the UA MP threads where people get OPUPed and then downgraded?

kevy_boy

It is this sort of logic that has me interested to understand further.

The biggest change between last year and this year is the number of upgrades that person will receive (some more, some less, some the same). So I understand if someone switches to a carrier that provides more upgrades (i.e. UA, AA, etc...).

However, people are posting that they are switching to carriers that provide zero upgrades (WestJet, Porter, Via Rail, etc...). If lack of upgrades was the main beef with AC, I'm not sure how these carriers will improve on the situation.

I guess, although having status on AC, I would never exclusively buy from AC. I would always price shop with different carriers so that is why I see things from a different perspective.

galambo

the purpose of the AP program, when initally started was reward for loyality. if they made money on it, great. but now AC changed the game. the action itself is what most people who are upset for. what if your better half promises you one thing, then later decides that no you don't deserve it... (well maybe that story doesn't isn't 100% ;-) but you get the idea)

treat me right and i will be loyal (80K status last year and about 80% or so on AC metal). Treat me like an after thought, and i will reciprocate. And i think that is what this is all about.

why fly

lol planes change/mechanical. however yes its a conspiracy they upgrade you and then downgrade you because they are bored and want to fight with a passenger.

I still like the policy of upgrading status passengers into those unsold business class seats rather than AC policy of holding the seats for employees.

rankourabu

^ exactly.

On my (1 of 3) flights on AC last year YYZ-ORD, I sat just behind the curtain in the exit row (12?) next to a guy who proudly displayed his SE tags , there were about 5 seats empty up front. This poor fella was stuck in economy after flying 100,000 miles on AC.. I just cant understand that.

As for me, it looks like I am going to fly AC after all this year. Just redeemed a 60k one-way award YYZ-YVR-AKL-NAN. I guess I ll finally find out how superb and how much better this glorious AC domestic business class service really is to my unlimited UA upgrades (21/21 since being match to 1P from BMI)