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-   Air Canada | Aeroplan (https://www.flyertalk.com/forum/air-canada-aeroplan-375/)
-   -   How long does it take now ??? (https://www.flyertalk.com/forum/air-canada-aeroplan/11579-how-long-does-take-now.html)

Carioca Canuck Feb 7, 2001 8:25 pm

How long does it take now ???
 
It's been 3 weeks + since my written request for a retroactive credit on a couple of Star Alliance partner flights has been sent to the Aeroplan Centre.

How long has it been taking for the points and segments to be credited to your accounts ?

CP did it in 1 week.

Maybe I should have written in Franglais.

Fly Boy Feb 7, 2001 8:34 pm

I have had AC take up to 6 months to process credit. But ordinarily it should appear within about a month.

Flying Buffalo Feb 7, 2001 8:36 pm

I got retroactive credit from other Star Alliance partners credited within 2 weeks of submitting boarding passes/tickets to Aeroplan.

Canadian Plus took over 4 months to credit my account for missing flights on One World partners.

Andrew Yiu Feb 7, 2001 8:56 pm

CPlus took 5 days last year to credit my AN and QF flights after I faxed my request in.

I am not sure about Aeroplan...

Carioca Canuck Feb 26, 2001 10:35 am

Thanks for your responses.

I just checked AC's site this morning and the points and segments "appear" to have been credited........not quite as I expected though.

Instead of the 2 segments on Varig and the 406 miles, I received what appears to be double mileage and 1 segment. I'm happy with that http://www.flyertalk.com/forum/smile.gif

[This message has been edited by Carioca Canuck (edited 02-26-2001).]

silverpie Feb 26, 2001 2:38 pm


Originally posted by Fly Boy:
I have had AC take up to 6 months to process credit. But ordinarily it should appear within about a month.
That's nothing. I once had C+ take 8 months to process a hotel credit.


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