I wonder who they surveyed?
 

According to this article in the Globe, Aeroplan ranks third only behind Southwest airlines and Air Berlin for redemptions...

However, the author is fairly quick to point out the 'reward price' versus 'stated value'. Effectively, another form of information (e.g., in theory I can redeem in Canada for 25K miles but this rarely happens, its almost almost more like 35-50K for round trip)

http://www.theglobeandmail.com/life/...rticle1660694/

Happy reading

I think this article has been discussed before in the AC forum, but I can´t find the thread.

From reading the article it seems they didn´t do a survey, but a "study" which likely consisted of the agency doing dummy bookings with various FFPs.

I think it´s pretty obvious that the author doesn´t know much about FFPs. There´s no differentiation between low-cost carriers vs. full service carriers, availability in Y vs. Y/C/F, award availability on partners, availability of saver/standard awards etc.

It´s not that difficult to come to the conclusion "AC had award availability 97% of the time for the flight I wanted" if you forget to mention that a return flight to Europe could cost 600k miles.

Overall I find AC/AP to have a very decent FFP, but this "study" is pretty much useless IMO.