Accidently Booked a flight as AC instead of a codeshare. Can it be fixed?
Nov 14, 2010, 10:21 am
#1
Original Poster
Join Date: Oct 2009
Location: All over the great white north
Programs: AC E50K
Posts: 652
Accidently Booked a flight as AC instead of a codeshare. Can it be fixed?
Hi,
I booked tickets from Montreal to Auckland and the return with a layover at LAX. The flight from LAX to AKL is on Air New Zealand, while the YUL to LAX is an Air New Zealand code-share on AC metal.
I however accidentally booked the return LAX to YUL flight directly on AC instead of being on the Air New Zealand code share. Given that it's the same flight and price is there any way to change this ticket so that the AKL to YUL is all considered Air New Zealand? The ticket I booked was non-refundable, but since this should be a simple change I'm hoping there's a way to do it so that I don't have to worry about missing my connection @ LAX.
Silly mistake, but there must be a way to fix it right?
Thanks in advance
I booked tickets from Montreal to Auckland and the return with a layover at LAX. The flight from LAX to AKL is on Air New Zealand, while the YUL to LAX is an Air New Zealand code-share on AC metal.
I however accidentally booked the return LAX to YUL flight directly on AC instead of being on the Air New Zealand code share. Given that it's the same flight and price is there any way to change this ticket so that the AKL to YUL is all considered Air New Zealand? The ticket I booked was non-refundable, but since this should be a simple change I'm hoping there's a way to do it so that I don't have to worry about missing my connection @ LAX.
Silly mistake, but there must be a way to fix it right?
Thanks in advance
Nov 14, 2010, 10:25 am
#2
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
If booked less than 24 hrs ago, you can cancel the ticket for a full refund and rebook.
I must be missing something because I don't understand what difference in makes as far as "missing a connection" whether you are booked on an AC ticket or Air New Zealand code share ticket if it's the same plane.
I must be missing something because I don't understand what difference in makes as far as "missing a connection" whether you are booked on an AC ticket or Air New Zealand code share ticket if it's the same plane.
Nov 14, 2010, 10:30 am
#3
Original Poster
Join Date: Oct 2009
Location: All over the great white north
Programs: AC E50K
Posts: 652
If booked less than 24 hrs ago, you can cancel the ticket for a full refund and rebook.
I must be missing something because I don't understand what difference in makes as far as "missing a connection" whether you are booked on an AC ticket or Air New Zealand code share ticket if it's the same plane.
I must be missing something because I don't understand what difference in makes as far as "missing a connection" whether you are booked on an AC ticket or Air New Zealand code share ticket if it's the same plane.
If the flight from LAX-YUL is on booked as a codeshare and the AKL-LAX flight is late doesn't Air New Zealand have to find another flight for me? If the flight stays as an AC flight and the Air New Zealand flight from Auckland is delayed do I not lose completely lose the ticket to Montreal and then have to pay for another flight.
I'm not too knowledgeable with these things so all help is much appreciated.
Nov 14, 2010, 10:42 am
#4
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Location: Canada
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Nov 14, 2010, 10:45 am
#5
Join Date: Dec 2004
Location: YYZ
Programs: AC SE MM, Hyatt Globalist, SPG Platinum, hhonors Gold
Posts: 3,421
Hi,
I booked tickets from Montreal to Auckland and the return with a layover at LAX. The flight from LAX to AKL is on Air New Zealand, while the YUL to LAX is an Air New Zealand code-share on AC metal.
I however accidentally booked the return LAX to YUL flight directly on AC instead of being on the Air New Zealand code share. Given that it's the same flight and price is there any way to change this ticket so that the AKL to YUL is all considered Air New Zealand? The ticket I booked was non-refundable, but since this should be a simple change I'm hoping there's a way to do it so that I don't have to worry about missing my connection @ LAX.
Silly mistake, but there must be a way to fix it right?
Thanks in advance
I booked tickets from Montreal to Auckland and the return with a layover at LAX. The flight from LAX to AKL is on Air New Zealand, while the YUL to LAX is an Air New Zealand code-share on AC metal.
I however accidentally booked the return LAX to YUL flight directly on AC instead of being on the Air New Zealand code share. Given that it's the same flight and price is there any way to change this ticket so that the AKL to YUL is all considered Air New Zealand? The ticket I booked was non-refundable, but since this should be a simple change I'm hoping there's a way to do it so that I don't have to worry about missing my connection @ LAX.
Silly mistake, but there must be a way to fix it right?
Thanks in advance
If you misconnect and it is on one ticket you will be protected. Not that it will make a difference, but if it is not on one ticket, you will not be able to buy an NZ one way ticket between the US and Canada.
Nov 14, 2010, 10:58 am
#6
Join Date: Oct 2006
Location: YYZ/DLC
Programs: AP, HHonours Diamond
Posts: 3,722
Hi,
I booked tickets from Montreal to Auckland and the return with a layover at LAX. The flight from LAX to AKL is on Air New Zealand, while the YUL to LAX is an Air New Zealand code-share on AC metal.
I however accidentally booked the return LAX to YUL flight directly on AC instead of being on the Air New Zealand code share. Given that it's the same flight and price is there any way to change this ticket so that the AKL to YUL is all considered Air New Zealand? The ticket I booked was non-refundable, but since this should be a simple change I'm hoping there's a way to do it so that I don't have to worry about missing my connection @ LAX.
Silly mistake, but there must be a way to fix it right?
Thanks in advance
I booked tickets from Montreal to Auckland and the return with a layover at LAX. The flight from LAX to AKL is on Air New Zealand, while the YUL to LAX is an Air New Zealand code-share on AC metal.
I however accidentally booked the return LAX to YUL flight directly on AC instead of being on the Air New Zealand code share. Given that it's the same flight and price is there any way to change this ticket so that the AKL to YUL is all considered Air New Zealand? The ticket I booked was non-refundable, but since this should be a simple change I'm hoping there's a way to do it so that I don't have to worry about missing my connection @ LAX.
Silly mistake, but there must be a way to fix it right?
Thanks in advance
Believe it or not, it's actually a very complicated matter to convert the ticket stock from the operating airline to the codeshare partner. They have separate inventories and the whole ticket needs to be recalculated as the prices are actually not always the same between codeshare and the operating partner.
Nov 14, 2010, 11:02 am
#7
Original Poster
Join Date: Oct 2009
Location: All over the great white north
Programs: AC E50K
Posts: 652
Thanks for the help so far.
The problem is that I'm booked under 2 different PNRs. One for Air New Zealand (AKL - LAX) and one for Air Canada (LAX-YUL).
I tried to save a little $$$ by booking through an online site and messed up one of the tickets this way. I got the same PNR for the other one which I booked for my mother.
The problem is that I'm booked under 2 different PNRs. One for Air New Zealand (AKL - LAX) and one for Air Canada (LAX-YUL).
I tried to save a little $$$ by booking through an online site and messed up one of the tickets this way. I got the same PNR for the other one which I booked for my mother.
Nov 14, 2010, 11:07 am
#9
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM
Posts: 23,299
Thanks for the help so far.
The problem is that I'm booked under 2 different PNRs. One for Air New Zealand (AKL - LAX) and one for Air Canada (LAX-YUL).
I tried to save a little $$$ by booking through an online site and messed up one of the tickets this way. I got the same PNR for the other one which I booked for my mother.
The problem is that I'm booked under 2 different PNRs. One for Air New Zealand (AKL - LAX) and one for Air Canada (LAX-YUL).
I tried to save a little $$$ by booking through an online site and messed up one of the tickets this way. I got the same PNR for the other one which I booked for my mother.
Its whether its on the same ticket
If it is, you have nothing to worry about.
Nov 14, 2010, 11:15 am
#12
Original Poster
Join Date: Oct 2009
Location: All over the great white north
Programs: AC E50K
Posts: 652
Here is what I have for the return.
Last edited by Eternity000; Nov 14, 2010 at 11:54 am
Nov 14, 2010, 11:19 am
#13
Original Poster
Join Date: Oct 2009
Location: All over the great white north
Programs: AC E50K
Posts: 652
Here is the one I booked for my mother that I should have for myself too.
The only difference is codeshare vs. non code share
The only difference is codeshare vs. non code share
Last edited by Eternity000; Nov 14, 2010 at 11:54 am