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Accidently Booked a flight as AC instead of a codeshare. Can it be fixed?

Accidently Booked a flight as AC instead of a codeshare. Can it be fixed?

Old Nov 14, 10, 11:21 am
  #1  
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Accidently Booked a flight as AC instead of a codeshare. Can it be fixed?

Hi,

I booked tickets from Montreal to Auckland and the return with a layover at LAX. The flight from LAX to AKL is on Air New Zealand, while the YUL to LAX is an Air New Zealand code-share on AC metal.

I however accidentally booked the return LAX to YUL flight directly on AC instead of being on the Air New Zealand code share. Given that it's the same flight and price is there any way to change this ticket so that the AKL to YUL is all considered Air New Zealand? The ticket I booked was non-refundable, but since this should be a simple change I'm hoping there's a way to do it so that I don't have to worry about missing my connection @ LAX.

Silly mistake, but there must be a way to fix it right?

Thanks in advance
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Old Nov 14, 10, 11:25 am
  #2  
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If booked less than 24 hrs ago, you can cancel the ticket for a full refund and rebook.

I must be missing something because I don't understand what difference in makes as far as "missing a connection" whether you are booked on an AC ticket or Air New Zealand code share ticket if it's the same plane.
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Old Nov 14, 10, 11:30 am
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Originally Posted by margarita girl View Post
If booked less than 24 hrs ago, you can cancel the ticket for a full refund and rebook.

I must be missing something because I don't understand what difference in makes as far as "missing a connection" whether you are booked on an AC ticket or Air New Zealand code share ticket if it's the same plane.
It was Friday evening, so too late to cancel.

If the flight from LAX-YUL is on booked as a codeshare and the AKL-LAX flight is late doesn't Air New Zealand have to find another flight for me? If the flight stays as an AC flight and the Air New Zealand flight from Auckland is delayed do I not lose completely lose the ticket to Montreal and then have to pay for another flight.

I'm not too knowledgeable with these things so all help is much appreciated.
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Old Nov 14, 10, 11:42 am
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Originally Posted by Eternity000 View Post
I'm not too knowledgeable with these things so all help is much appreciated.
It doesnt matter, if they are late, they have to get you to YUL at your convenience, whether its on Air Canada or any other carrier.

Irrelevant who actually operates your flight.
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Old Nov 14, 10, 11:45 am
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Originally Posted by Eternity000 View Post
Hi,

I booked tickets from Montreal to Auckland and the return with a layover at LAX. The flight from LAX to AKL is on Air New Zealand, while the YUL to LAX is an Air New Zealand code-share on AC metal.

I however accidentally booked the return LAX to YUL flight directly on AC instead of being on the Air New Zealand code share. Given that it's the same flight and price is there any way to change this ticket so that the AKL to YUL is all considered Air New Zealand? The ticket I booked was non-refundable, but since this should be a simple change I'm hoping there's a way to do it so that I don't have to worry about missing my connection @ LAX.

Silly mistake, but there must be a way to fix it right?

Thanks in advance
If it is all on one ticket, I cannot see any reason that you'd want to change it. The ticket will be treated the same for connections, milage accumulation and checkin regardless of whether it is sold as NZ or AC.

If you misconnect and it is on one ticket you will be protected. Not that it will make a difference, but if it is not on one ticket, you will not be able to buy an NZ one way ticket between the US and Canada.
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Old Nov 14, 10, 11:58 am
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Originally Posted by Eternity000 View Post
Hi,

I booked tickets from Montreal to Auckland and the return with a layover at LAX. The flight from LAX to AKL is on Air New Zealand, while the YUL to LAX is an Air New Zealand code-share on AC metal.

I however accidentally booked the return LAX to YUL flight directly on AC instead of being on the Air New Zealand code share. Given that it's the same flight and price is there any way to change this ticket so that the AKL to YUL is all considered Air New Zealand? The ticket I booked was non-refundable, but since this should be a simple change I'm hoping there's a way to do it so that I don't have to worry about missing my connection @ LAX.

Silly mistake, but there must be a way to fix it right?

Thanks in advance
As others pointed out, as you're ticketed on the same PNR, it won't matter in terms of misconnect etc. as you'll be protected.

Believe it or not, it's actually a very complicated matter to convert the ticket stock from the operating airline to the codeshare partner. They have separate inventories and the whole ticket needs to be recalculated as the prices are actually not always the same between codeshare and the operating partner.
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Old Nov 14, 10, 12:02 pm
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Thanks for the help so far.

The problem is that I'm booked under 2 different PNRs. One for Air New Zealand (AKL - LAX) and one for Air Canada (LAX-YUL).

I tried to save a little $$$ by booking through an online site and messed up one of the tickets this way. I got the same PNR for the other one which I booked for my mother.
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Old Nov 14, 10, 12:04 pm
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Even if there's a slight extra fee for this, can a change usually be done?
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Old Nov 14, 10, 12:07 pm
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Originally Posted by Eternity000 View Post
Thanks for the help so far.

The problem is that I'm booked under 2 different PNRs. One for Air New Zealand (AKL - LAX) and one for Air Canada (LAX-YUL).

I tried to save a little $$$ by booking through an online site and messed up one of the tickets this way. I got the same PNR for the other one which I booked for my mother.
The number of PNRs does not matter, each airline will have each own.

Its whether its on the same ticket

If it is, you have nothing to worry about.
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Old Nov 14, 10, 12:07 pm
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Originally Posted by Eternity000 View Post
Even if there's a slight extra fee for this, can a change usually be done?
Phone and get the info from the airline.

Good luck.
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Old Nov 14, 10, 12:12 pm
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Originally Posted by airbus320 View Post
Phone and get the info from the airline.

Good luck.
On hold atm.
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Old Nov 14, 10, 12:15 pm
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Originally Posted by rankourabu View Post
The number of PNRs does not matter, each airline will have each own.

Its whether its on the same ticket

If it is, you have nothing to worry about.
I'm a little unsure what I booked exactly then (pretty new at booking tickets). So I'll call the travel agency tomorrow morning.

Here is what I have for the return.

Last edited by Eternity000; Nov 14, 10 at 12:54 pm
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Old Nov 14, 10, 12:19 pm
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Here is the one I booked for my mother that I should have for myself too.



The only difference is codeshare vs. non code share

Last edited by Eternity000; Nov 14, 10 at 12:54 pm
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Old Nov 14, 10, 12:20 pm
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Originally Posted by Eternity000 View Post

The only difference is codeshare vs. non code share
you have nothing to worry about.
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Old Nov 14, 10, 12:26 pm
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That is all on one E-ticket so you will be protected
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