exbayern

I can empathise, but it still doesn't give one person the right to demand that hundreds of other people are put into a bad situation themselves, especially if they did not plan ahead and prepare. Other people have medical conditions such as diabetes. It is also unrealistic to expect every passenger to be awake during an announcement, or to understand the language of the announcement.

I agree with the LH policy I witnessed. If the passenger is so impacted that nobody can eat nuts on board an A340, then the passenger must give advance notice. If they fail to do so, they are denied boarding and can fly another day after giving appropriate notice.

HR_Traveler

I was just kidding...I think we are largely on the same page.

I agree with the LH actions you sighted and I remember that AC did the same thing not too long ago. I don't think there is a perfect solution but I do think that it's unfair to spring the news on passengers once they've boarded rather than giving advance notice. I also beleive that the approach to deboard passengers who disagree with the request as being trouble makers is offensive. At the end of the day the passenger with the alergy is equal to and does not superseed the passenger who is not.

exbayern

On a UA flight I was in row 1; pax boarded and one woman made a huge fuss about no nuts on board, no items manufactured in etc etc etc. She was standing in the galley where the crew actually heats up and prepares the nut mix (which on UA is peanut-free)

Eventually the GA boarded, the captain came out, and there was a lot of debate and discussion. An announcement was made telling us no nuts, no items manufactured etc, and no BOB, and if one had an issue, well, er....

I had an issue.

I was connecting from long haul with a very short connection due to delayed inbound and the flight was 4+ hours and as a veggie my 'emergency rations' tend to have nuts. (If I recall, my meal wasn't boarded either, which is absolutely normal for me on UA re special meals)

The solution? I deplane. Evidently the captain didn't think that was fair either as he actually offered up his meal to me (steak salad if I recall )

That was an example where common sense seems to have fallen by the wayside, although the captain did try and recover it as best he could. Why should one person so ill-prepared be able to wield so much power over so many passengers, as well as the crew and ground staff?

UA by the way has confirmed that this is not their policy, and not how they should be handling such 'requests' from passengers.