CIBC Aerogold Visa card compromised - again
#61
Join Date: Dec 2008
Location: PHL, NYC, DC
Posts: 9,708
Ironic to see this thread (I was the OP) again, right after my CIBC VISA was yet again compromised - it's kind of an annual event. They were every bit as useless in replacing the card as before - it was 4 days before I left on my mini RTW, but as a weekend intervened, even express replacement was no good. So a replacement card was in my mail when I returned. I am currently evaluating which cards to use, and likely going to join the churning crowd.
#62
Join Date: Dec 2007
Location: Body in Downtown YYZ, heart and mind elsewhere
Programs: UA 50K, refugee from AC E50K, Marriott Lifetime Plat
Posts: 5,132
I used my debit card to buy lunch and within an hour or so there was a vmail from the RBC fraud squad informing me I need to go to any branch to choose a new PIN and get a new card because I "had recently used the card at a venue currently under investigation for card duplication".
They know, yet they still allow the merchant to keep the terminal and skim cards to no end!
They know, yet they still allow the merchant to keep the terminal and skim cards to no end!
#64
Join Date: Jun 2009
Location: YYZ
Programs: AC E; Marriott Platinum
Posts: 2,409
#65
Join Date: Feb 2009
Location: YYC
Programs: BA bronze, Aeroplan peon
Posts: 4,746
I hate people like that in line ahead of me at the food court putting a $2 coffee on their debit cards, it takes forever to get through the line. At least one place I frequent has a cash only till which usually moves at twice the speed of the regular line.
#66
Join Date: Feb 2007
Location: YHZ. Previously YYC
Posts: 1,924
I used my debit card to buy lunch and within an hour or so there was a vmail from the RBC fraud squad informing me I need to go to any branch to choose a new PIN and get a new card because I "had recently used the card at a venue currently under investigation for card duplication".
They know, yet they still allow the merchant to keep the terminal and skim cards to no end!
They know, yet they still allow the merchant to keep the terminal and skim cards to no end!
Dec 1st. purchase - Pizza Hut
Dec. 5th purchase - American Eagle
Dec. 7th purchase - Esso
Dec. 9th ABM cash withdrawal
Dec.18th ABM cash withdrawal
dec. 19th purchase - Sears
Dec. 19th your card get's compromised and you have a message from your bank.
You think: Purchase at Sears did it! it was my last purchase and only 1 hr ago.
Truth: ABM withdrawal triggered card compromise, since on Dec. 19th (day after your withdrawal) bank staff/good Samaritan noticed irregularly where card goes in. Fraud and police notified, record from HP (who do CIBC machines anyway) indicate each card # that used the machine and the cards get blocked.
Just so happens to of happened after your sears purchase.
I've also seen people whose card has been compromised and no debit card activity in a week. Yes, it can take a week for us to be notified or for the device to be found.
Hope that helps.
#67
Join Date: Feb 2007
Location: YVR
Programs: Erstwhile Accidental AC E35K
Posts: 2,916
Hey, just to give you some context, that's not exactly how it works... Here is an example..
Dec 1st. purchase - Pizza Hut
Dec. 5th purchase - American Eagle
Dec. 7th purchase - Esso
Dec. 9th ABM cash withdrawal
Dec.18th ABM cash withdrawal
dec. 19th purchase - Sears
Dec. 19th your card get's compromised and you have a message from your bank.
You think: Purchase at Sears did it! it was my last purchase and only 1 hr ago.
Truth: ABM withdrawal triggered card compromise, since on Dec. 19th (day after your withdrawal) bank staff/good Samaritan noticed irregularly where card goes in. Fraud and police notified, record from HP (who do CIBC machines anyway) indicate each card # that used the machine and the cards get blocked.
Just so happens to of happened after your sears purchase.
I've also seen people whose card has been compromised and no debit card activity in a week. Yes, it can take a week for us to be notified or for the device to be found.
Hope that helps.
Dec 1st. purchase - Pizza Hut
Dec. 5th purchase - American Eagle
Dec. 7th purchase - Esso
Dec. 9th ABM cash withdrawal
Dec.18th ABM cash withdrawal
dec. 19th purchase - Sears
Dec. 19th your card get's compromised and you have a message from your bank.
You think: Purchase at Sears did it! it was my last purchase and only 1 hr ago.
Truth: ABM withdrawal triggered card compromise, since on Dec. 19th (day after your withdrawal) bank staff/good Samaritan noticed irregularly where card goes in. Fraud and police notified, record from HP (who do CIBC machines anyway) indicate each card # that used the machine and the cards get blocked.
Just so happens to of happened after your sears purchase.
I've also seen people whose card has been compromised and no debit card activity in a week. Yes, it can take a week for us to be notified or for the device to be found.
Hope that helps.
#68
Join Date: Dec 2006
Location: Lima Sierra Zulu Hotel
Programs: AC*SM, M&M SEN, BA Gold, DL Gold; Marriott Titanium
Posts: 777
#69
Join Date: Dec 2006
Location: Closer to YTZ
Programs: Fairmont Platinum | AC Gate Lice Status | VIPorter
Posts: 2,554
Ironic to see this thread (I was the OP) again, right after my CIBC VISA was yet again compromised - it's kind of an annual event. They were every bit as useless in replacing the card as before - it was 4 days before I left on my mini RTW, but as a weekend intervened, even express replacement was no good. So a replacement card was in my mail when I returned. I am currently evaluating which cards to use, and likely going to join the churning crowd.
I suspect employees and organized gangs hacking databases or even selling & skimming data from POS terminals. My card is on file with many hotels, rental car companies, Paypal, airlines. I pay only with chip terminals and never use it anywhere dodgy like cabs or small stores.